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Forums » Get Foreclosure Help - Help Stop Foreclosure Forum » Stupid situation with dumb lender.. Wachovia..

Stupid situation with dumb lender.. Wachovia.. Subscribe to Stupid situation with dumb lender.. Wachovia..

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Did they not recently go bankrupt?
If this situation is an example of the way they handle things, I can certainly see why.

My grandmother, I recently found out, has managed to establish an escrow account for TI .. they told her on the phone that she had no choice, so what does she do, she signs and faxes a form letting them do it.. I don't know if they could have forced her to do it, probably.. it was because the tax bill was not paid in full.

She is always late paying the taxes, but they get paid before they go very far.

So I would assume that they did have the right to force this on her. I'm sure it was in the loan doc somewhere. Right.

So her payment jumps to $671 from $399.. And she's already going without medicine and food half of the time struggling to pay utility bills... And I have not been able to help her, lately.. She never even told me how bad things were until this happened

So they paid the taxes, in full.. Despite the fact that she gets a homestead exemption check which pays half of it. PLUS they got her to check the box for insurance on that form, too, so they paid her policy up for one year. It's always paid on a ten pay, never late.

So they have the escrow account paying out $1200 for taxes and $800 for insurance.

Now I am trying to understand how them paying $2000 makes her have to pay $3300 over twelve months. I hear that they try to make you pay a shortage amount, so there'll be money in the account next year.. or some thing? Please help me to understand this!

I've tried everything to get them to cancel this idiocy. If she pays that higher payment her utilities are shut off. It's that simple. And like I told them I can't allow her to stay here without them.

So basically they're being stubborn and pricing her out of her home.. all the while making a note go bad that is probably a good 125% LTV... for the love of god.. and banks don't want houses ANYWAY...

How can I explain this in a way they'll understand?!?!
I tell them, look, you do NOT want this note to go bad, my grandmother does NOT want to lose her home of fifty years..

I mean it's not really like that - she has $400 in CC debt payments she makes. If it comes to losing the house I will force her to get rid of that. House comes before CCs. Period. She throws a fit when I tell her this but it just has to be.

Is there ANY way to get these incompetent morons to delete this escrow account? And PLEASE help me understand why she's going to pay $3300 over 12 months when the account paid out only $2000!!!

YES I know that they probably have the LEGAL RIGHT to do this and it is my grandmothers fault.. Especially since she went right along with it and let them talk her into signing those papers. I just can't stand the fact that they're dumb enough to sour a note just to go by the book. This will NOT pay off for them.

Sorry for the long post.
THANKS GUYS!!


Real Estate Investor · Wheat Ridge, Colorado


Not sure I can help you out of her having to pay this, but I can explain why she's paying so much right now. They're trying to fix the shortgage in the escrow account. When you buy a home, you'll have "prepaid" amounts for the taxes and insurance. For insurance, that's normally 14 months worth. What that really means is 12 months of insurance payments to pay for the new policy plus two month to go into the escrow account. For taxes, you'll pay the amount for the year to date plus two months. You would typically get a credit from the seller for the year to date amount, so you actually contribute just the two months out of pocket.

Since she's starting this in the middle of the year, and presumably somewhere in the middle of the current insurance policy, they're trying to collect enough to bring them up to the allowed level. They should have sent her an "escrow analysis" that shows the current account balance, the expected payments, and the current escrow payment amount. They will extrapolate this out over the next year or so. They will determine the lowest balance in the next year, and they will compare that to the state mandated maximum minimum. By maximum minimum I mean the maximum amount the state allows for the minimum escrow balance. I used to live in CA, and the maximum minimum balance was $0. Here in CO, its some higher figure, one month's escrow or some such.

If the estimated low point is above the maximum minimum, they will typically send you a check.

If the estimated low point is below the maximum minimum, you'll have to make that up. They typically offer you two choices. One is to either pay it all at once. The other is to accept a higher payment until the shortage is made up.

As part of the escrow analysis, they will also determine a new escrow payment amount. That often causes the base monthly payment to change somewhat each year, as the taxes and insurance payments change each year.

In your grandma's case, she's starting with zero balance. So, not only does she have to have to be paying the monthly amount for the upcoming payments, she also has to deal with the makeup payments to bring the escrow account balance up to the proper amount.

From your description, it sounds like they have recently made both insurance and property tax payments. If so, that would put the escrow account well into negative teritory. So, her payments for the next year or so will reflect the amount they're collecting to make the future payments, plus the amount they are collecting for the payments they just made.

Now, I'm no fan of escrow accounts, and always prefer to deal with these things myself. But, if your grandma is late with the taxes, it puts them at risk for losing the property. Tax bills are senior to the mortgage payment. If they recently made tax payments, those would have been for 2008 taxes, and so have been late for at least a couple of months. That's a bill your grandma would have had to make very soon anyway to avoid having to deal with the taxing authority starting to make liens against the property. Seems like you may want to have a closer look at your grandma's financial situation. This might just be the tip of a bigger problem.

Small_flying-phoenixJon Holdman, Flying Phoenix LLC



Thanks for your detailed response.. I understand that they have to protect their security.. It just seems like they're doing alot of protecting at that seemingly excessive dollar amount.. They need to pay more attention because alot of people, especially older people, are stretched to the breaking point as it is.. when a $400 payment goes to some $670, man, that's a big deal to someone who's choosing between food and medicine.

And it's not as if I expect them to care about her troubles.. business is business... I'm not one of these idiots who complains about the big bad bank coming to get peoples homes. If someone is dumb enough to owe more than their value, it's their own fault, and I know that the bank doesn't want your house even if it's worth $150k and you owe $100k
I think that they could possibly work with her on this for their own good, but like you said, they can't let the property start having tax liens and whatever else.

You're right that her situation needs a closer look. I've done all I can do for her for a long time now but she desperately needs a bankruptcy.. I am willing to do what I can for her.. wherever I am at, no matter what town or state I am in, if she need me, BLAM.. I've always been right here..

But I feel like a real fool for it because she owns another home free and clear. Worth well over 100k. And my crooked cousin has been in it eight years. So bankruptcy is impossible! He just moved in eight years ago "took care of" my uncle who died soon after they moved in.. now he's been by to see grandma every few months.. back turned

Twice in the past five years they've given her some expired junk to eat.. The first time it was expired in 1994 that was in 2007.. recently they gave her some food that was at least recent as 2008!!

Can you imagine driving your Lexus truck up to your grandmothers home every few months .. and giving her some expired trash to eat every few years .. while living in her only real asset? Can you imagine?!

It has been tough, because they have the nerve to look down on ME for not doing more.. you just wouldn't believe how many of my days I've spent on the phone with her or here with her talking her through being so upset! Sigh! Every time I have extra money I anything I can to help her, but the past five years have been tough for me, too, so I can't always do that much.

It's a crazy situation.. I know that I should take power of attorney, sell her other house, sue this clown for "rent" he never paid for eight years, and be done with it.. . . but that would put my grandmother in the ground. She gets so very upset, it would kill her, she's funny about my cousin because her daughter and his mother got killed in 1983.. and it seems to stay with her, even now, so she can't even say a cross word against this guy..

Poor little thing. I love her so much. I know I probably should be angry because I've done it all and been there through it all and he's in that house I always loved. But I just love grandma so much!

And I think she is scared of him, too, he is a big powerful man physically and financially. Sigh. I told her grandma do not be afraid, if you want to sell that house so you can pay off all of your debts, I will come stay with you for a year and I even told her I would borrow back the shotguns I use to have and keep her safe. But she is just stubborn and old.
Sigh.

SORRY FOR VENTING
KNOW IT IS NOT THE PLACE FOR IT
BUT.. your response was so detailed and coherent, I really appreciated that and it got me to thinking.. again, I am sorry for venting!!
Thanks guys!!


Real Estate Investor · Southlake, Texas


Adam, you're being a little redundent using the term dumb lender and Wachovia in the same sentence.

Jon is right on target about the catch up on escrows. They are getting ahead so the taxes and insurance payments will not be late.

My question is on a residential loan, if you do not pay the entire escrow amount due and get behind, would they start foreclosure as if it was past due interest or principal? I know they have the right to, but would they go through it just for escrow shortages.

Small_screen_shot_2011-03-24_at_8.39.20_pmTod R., Thompson Realty Corporation
Telephone: 817-781-1942
Website: http://www.thompson-realty.com
radyakllc@gmail.com http://www.thompson-realty.com


Banker · Tampa Area, Florida


to answer tod's question....yes

this is an escrow shortage and what will happen is that future payments will be applied to the escrow shortage first and then p&i. if she keeps paying the same amount, she wil dig herself further and foreclosure will occur.

personally, after reading the situation, it seems as if your grandmother needs to have this escrow account. you made comments about 'THEY got her to check...' and 'THEY are pricing her out of her home' yet you say that you are 'not one of the idiots against big bad banks'.

john is right on (as usual). this seems to be just the tip of the iceberg. her having a $400 monthly credit card bill and has lived in the home for 50 years and has a mortgage leads me to believe there is a spending/income problem.

if she cannot come up with the extra few hundred a month, i don't see how she would be able to come up with the money herself to pay those bills in lump sum (or even 10 pay on the insurance as opposed to 12 pay).


Real Estate Investor · Altus, Oklahoma


50 years she should have had mortgage paid off already.


Real Estate Investor · Wheat Ridge, Colorado


Certainly sounds like a complex family situation here. That's no fun. If she owns a house free and clear, yet has a mortgage on another that is about to default, then something is seriously messed up.

The mortgage company is not making your grandma pay something she does owe. Well, if they're paying the incorrect amount for the taxes, perhaps they are. But that should be an issue that's correctable, and once corrected you should be able to request the escrow analysis be re-run.

Without actually seeing the escrow analysis, its hard to say what going on. If they have in fact paid an over due tax bill, they're essentially giving your grandma a no interest loan. Whatever the exact situation, I'm sure they're not having her pay in $3300 over the next year if their outlays are only $2000. Your state may allow some buffer, but I'm sure its far less than $1300.

The mortgage company and the escrow account is not the real probably here.

If you really want to resolve these problems, you may well need to takeover her finances. You may need to get a power of attorney and sell that other house. Use the proceeds to pay off that credit card debt and the house she lives in. Give her a spending allowance each week or month. Take away the credit card. Be sure doctors, medicine and food are coming first, house second, and anything else after that. If she still can't afford her situation, you may have to look into alternatives.

Small_flying-phoenixJon Holdman, Flying Phoenix LLC


Real Estate Investor · Middleton, Massachusetts


Hi Adam,
I hear your frustration and Jon has summarized the situation to be what it is. I have 2 things I would like to suggest and I am going to put my Tax Assessor hat on for a moment. Go to the Municipal Town/City Hall find out what Office sets the Housing values. (some states it's an Assessors Office & a County State will be a Financial Office) Below are the questions to ask:
(1) Ask the Assessor to review the value of the property and make sure that it is "Fair Market Value" Let them come in and inspect the property if you feel the information is incorrect. Many times we find that the property has not been inspected and the property information has not been updated in their office.
(2) Next ask if they have any Exemptions. Here in Massachusetts we offer Exemptions for Widower, Elderly and many others. The exemption are reduced right off of the Tax Amount due. We have exemptions worth as much as $700.00 it is worth the inquiry.
(3) Insurance the only 2 things I can say is what do they have for a replacement cost for the dwelling (remember if the Tax Office changes your Grandmother's value then you will want to notify the Insurance company). Another option is to maybe increase her deductible this will reduce the payment amounts. I hope this information can provide some relief for your Grandmother's situation and your worry. Last but not least your cousin should be paying some form of rent.



Thanks for your responses.. I'll definately go and talk to the local assessor about the things you've mentioned. I did try to protect the outrageous taxes one time, but, you have got to pay the tax IN FULL right then and there in order to do that.. Even if you're paying semiannually.. and on time.

The whole thing I can't get my head wrapped around is the extra $1300.. Like you say, it should not be that much.. Now that they've paid the insurance for a full year, that's not something that they can undo, I mean what are they going to say hey xzy insurance company, please send us a refund? LoL over here.
So the shortage amount went up alot because of that $800 they sent off to them, and it would be alot less expensive on a monthly basis if she'd have just continued to make the $75 monthly payments? Also they've paid far too much in property tax. She already has one of the exemptions you spoke of. "homestead". It gives her $400 off of the tax bill (they somehow send her a check for that which goes to the taxing authority ??)

So see I THINK if we could, even though I doubt that we can, unwind the big insurance payment they've made.. and have them understand that the property tax is $400 less than they think it is... wouldn't the shortage amount decrease in that it's based on anticipated expenses for the coming year??

If she does need this escrow account.. which is a possibility.. she definately needs it with the right payouts being made to the right people in the right amounts at the right times. .

We'll be able to correct the property tax part of it, but I just don't see the insurance company saying oh here you go here's your lump sum yearly payment back so that you can pay us monthly.. That kind of thing doesn't happen, does it?

As far as taking power of attorney and selling her other home.. you're darned right. There's someone in it who drives up to where my grandmother lives, in a vehicle which cost more than her house is worth, not giving a darn if she starves to death! For goodness sakes. I'd do it in a heartbeat if it wouldn't kill my grandmother. She will just completely lose her mind and be in the ground if I do that. Doing so would vastly improve my personal situation, but grandma would be dead of a heart attack.. Sigh!

She's always spent money like water .. I remember being barely old enough to talk and watching her burn credit cards down. She use to have the money to just go and cash in a CD every time the cards got full. It went on for 30 years. Sure is over now :roll:

I also agree that food and shelter will come first. Those credit card companies, some she's been with 20+ years, are still charging her 20%!! Even while she still had excellent credit and a perfect DTI!! Now they're down on the rates, because she used some debt counseling service. . But all they do is "negotiate the rate" and then take a big huge chunk of the money she sends to them. She sends them $400, they disburse the funds to the credit card banks, and they take $20!!! That's obscene!!

Does anyone know anything about debt reduction? Does it actually lower the balances?

Thanks guys, you're so good to be so helpful :mrgreen:
Another thing that will help is that she's up for loan modification.. her rate is 707..
Is it okay to apply for the loan modification ourselves?
This one guy wants $1000 and another one who assures me that he's an actual attorney wanted $2500... they both promise a rate of 3% "or maybe 4"..

Sorry to be asking so many questions and taking up your time, folks.. If I would not have wasted the last five years I'd just have plenty of extra cash and just buy her out of it.. and make sure she could never charge again.. I've made alot of progress this year, more than in the past five, but that won't happen overnight.



PS: About my cousin paying some rent.. he's been there 7-10 years.. and actually they had an arrangement set up for some kind of rent deal. I don't know the specifics of it, though, only that he has it that way on paper. . all I know is that it doesn't hurt her tax position .. I don't think that it does? This guy is a real class act, folks, he even tried to stick grandma with the property tax bill on that place over there!



They have it insured for some insane amount.. something like 160% of the value.. and the insurance company refuses to lower it, and my grandmother is scared to death to change companies.... I can not understand her explanation of WHY.. ... . This is part of the problem, you know how it is, you offer someone solution after solution and they balk and sputter and make things worse for themselves.. Even if I had plenty of cash, and though I love her, if she doesn't start working with me I would NOT just feed the beast, as it were, throwing a little money at something she's just going to make worse again, it would do nothing :roll:

(3) Insurance the only 2 things I can say is what do they have for a replacement cost for the dwelling (remember if the Tax Office changes your Grandmother's value then you will want to notify the Insurance company). Another option is to maybe increase her deductible this will reduce the payment amounts. I hope this information can provide some relief for your Grandmother's situation and your worry. Last but not least your cousin should be paying some form of rent.



Sorry for posting after myself, again, but is there any way to protest the property taxes, now? I mean if these geniuses are going to or have paid it all in full, we can protest now, right? Or do you have to protest right at the time of payment? Can we protest previous years? These **** are charging us $1200 taxes for what should cost $750 around here.. I don't know how their mills and thrills work but I know the area .. It's not right that you can't protest without paying first. When the government takes, it TAKES and on its own terms. Turns my stomach. Almost glad that my grandfather is dead so he doesn't have to see half of what's happened around here. My grandfather would go over and permanently end my grandmothers problem and she'd live happily ever after.

Anything I can do to reduce the taxes owed will thrill me just to death. I absolutely abhor the government we have here.. BUT our local assessor is the nicest and most fair minded older gentleman I've had the pleasure of meeting in this wasteland.. he's aces, just aces, I know that he will work with me any way that he can..


Banker · Tampa Area, Florida


you can't protest previous tax assessments, though you certainly contest the current years. see when it was last evaluated.

why is the insurance company refusing to lower the coverage? that makes no sense (otherthan to keep a higher premium). call around and get quotes. 160% of replacement is nuts! get that fixed. IF you do decide to go with another insurer or IF you get the current insurer to lower the insurance, the refund will probably be sent to you. if the insurance co. sends it to the lender, the lender will forward it to you as they can legally only have so much cushion in the escrow acct.

i think the maximum is 3 months. i would think that a 3 month escrow cushion would be sufficient to the lender which would mean about $500. i'm wondering if the other $800 (bringing it to $1300 total) is due to back payments to get you out of shortage.

it doesn't really sound as if a loan mod is going to help the situation. changing even the rate 3 points on a small loan like this isn't going to do mch on the p&i payment. you are far better off lowering the insured value, increasing deductibles (still staying comfortable), and getting the taxable value of the home looked at.



You mean that I can protest the "current years" meaning this year only.. right? Or do you mean that the past year as well as this year can be protested?

I find out when it was last evaluated by looking at the tax statement that comes with the tax bill, right?

I know it's crazy for the insurance company to refuse to lower the coverage to something reasonable.. And I know that they won't send back the money the escrow account has paid. However, I thought that one possible way out would be to insure elsewhere and then cancel the current policy. They'd HAVE to give a pro rated refund, right? Or do I now need the permission of the escrow account people?

I don't know if a few points will make a big difference.. but I think that it will be significant considering that a loan going from 7 to 3 is significantly more than a 50% drop!! To me, that's huge! Huge!
Cutting your interest in half on your note is a dream come true as far as I am concerned... are you sure that it's not a big deal??



I have the payment going from $400 to $270 if the rate drops from seven to three... a big big deal to her..
That's a 30% savings!!
Unless I'm missing something..

$58000 note.. 25 years.. 7.07..
$400 payment as it sits..


Banker · Tampa Area, Florida


Originally posted by Adam Henson
You mean that I can protest the "current years" meaning this year only.. right? Or do you mean that the past year as well as this year can be protested?

I find out when it was last evaluated by looking at the tax statement that comes with the tax bill, right?

I know it's crazy for the insurance company to refuse to lower the coverage to something reasonable.. And I know that they won't send back the money the escrow account has paid. However, I thought that one possible way out would be to insure elsewhere and then cancel the current policy. They'd HAVE to give a pro rated refund, right? Or do I now need the permission of the escrow account people?

I don't know if a few points will make a big difference.. but I think that it will be significant considering that a loan going from 7 to 3 is significantly more than a 50% drop!! To me, that's huge! Huge!
Cutting your interest in half on your note is a dream come true as far as I am concerned... are you sure that it's not a big deal??


correct, you can't protest past years. you can protest the current year (this years). more than likely, it hasn't really been evaluated in a while. i do know that my county re-evaluated all properties last year though due to the declining market here in FL.

you are incorrect, you certainly CAN get the current insurance company to send a refund of payment already submitted. if you get them to decrease your premium for this year (the money already paid) then you can get that extra already paid refunded. no permission from the 'escrow people'..lol they simply are taking the money and paying WHATEVER policy amount they receive. it is YOUR responsibility to choose the insurance company and to get YOU the best possible rate.

as far as the reduction of rate:
lets use a $50,000 loan for 30 years @ 7%.
the principal and interest payment would be roughly $333.

let's say by the grace of god, allah, buddha, mickey mouse....that you get the lender to drop it to a 30 year fixed @ 4%. the payment would be roughly $239. that's a reduction of about $94. granted it's roughly a 30% drop, it's only about $100 which isn't going to change grandma's world. i'm pretty sure if you have your way with the insurance company, you can get near that much savings without dealing with the loan mod.

i think you said something about her loan being 7% so i'm assuming that her loan amount is about $60k?



Banker · Tampa Area, Florida


Originally posted by Adam Henson
I have the payment going from $400 to $270 if the rate drops from seven to three... a big big deal to her..
That's a 30% savings!!
Unless I'm missing something..

$58000 note.. 25 years.. 7.07..
$400 payment as it sits..


you were typing this as i was typing my other response. $130 is ASSUMING that they will drop 3 points. not gonna be easy and an incredibly long process. my point really is is to focus a great deal of attention on the escrow and getting that in order. :)



I don't see your point, Mr. Green... If I can get just as much savings adjusting the insurance amount, I shouldn't bother with the loan modification? I am missing something.. Are you suggesting that if I do adjust the insurance policy to something sane, that she wouldn't get the loan modified? I don't see a reason for that, at all.. help me out here :)

Considering that she has a tiny income of only $1400/month.. $130 would be a 9.2% savings... 10% savings is huge !! huge!

Like my woman who pays $200/month for a cellphone while working for $21 an hour.. She's got about $2500 clear every month and spending nearly ten percent of it on a communication/entertainment device used to talk to her stupid lady friends. .. . 10% is huge.. no one seems to agree with me though... like all these people spending as much as FORTY percent of their incomes on AUTOMOBILES.. for the love of god .. .. ...



Oh Lord... we were typing simultaneously again!! My last post is in part irrelevant, now :D


Banker · Tampa Area, Florida


haha, ok adam...here we go....

1.) get escrow situated TOMORROW (aka ASAP)! THIS should be your top priority. it can be a quick thing to fix. up some deductibles and lower the insured amount. insurers here in FL will insure the replacement value. it used to be that you could just insure the loan amount. just make sure that you are insured to what the lender requires (TYPICALLY this is the loan amount or replacement value, whichever is greater). also, call the property appraiser in your area as they are the ones that relay the numbers to the tax collector.

2.) call and ask for a hardship package or how to start the ball rolling on a loan mod. this can take MONTHS!




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