Newbie tutorial for real estate agent

[Bruce L.]

Being a totally brand new real estate agent, can anyone point me to some steps by steps tutorials and/or checklist for different scenario, like:

what and how to do an open house? check list to-do, and NOT to do
what and how to make an offer?

what happen when a mutually agreement is reached?

How to negotiate with the other party?

etc

thanks in advance