Comments on: A Bad Bank: I Laughed All The Way Home http://www.biggerpockets.com/renewsblog/2008/09/27/a-bad-bank-i-laughed-all-the-way-home/ Learn, Network, Invest Sun, 22 Nov 2009 23:13:19 -0500 http://wordpress.org/?v=2.8.5 hourly 1 By: John http://www.biggerpockets.com/renewsblog/2008/09/27/a-bad-bank-i-laughed-all-the-way-home/comment-page-1/#comment-75171 John Wed, 11 Nov 2009 13:29:36 +0000 http://www.biggerpockets.com/renewsblog/?p=1579#comment-75171 How stupid for this? Can't they do a good basic and simply service? Uhhhhhhhhhh. How stupid for this? Can’t they do a good basic and simply service? Uhhhhhhhhhh.

]]> By: drb http://www.biggerpockets.com/renewsblog/2008/09/27/a-bad-bank-i-laughed-all-the-way-home/comment-page-1/#comment-60504 drb Thu, 09 Oct 2008 05:54:47 +0000 http://www.biggerpockets.com/renewsblog/?p=1579#comment-60504 Wow- a business that you do not patronize would not do something for you. That bank should have had millions of dollars in change on hand just to take care of thier non-customers like you. The other day I asked a restaurant for some free food... funny they would not oblige. I stole a Splenda on the way out, though. Maybe I'll report them to the better business bureau. Wow- a business that you do not patronize would not do something for you. That bank should have had millions of dollars in change on hand just to take care of thier non-customers like you.

The other day I asked a restaurant for some free food… funny they would not oblige. I stole a Splenda on the way out, though. Maybe I’ll report them to the better business bureau.

]]> By: Nicole Boynton http://www.biggerpockets.com/renewsblog/2008/09/27/a-bad-bank-i-laughed-all-the-way-home/comment-page-1/#comment-60330 Nicole Boynton Wed, 01 Oct 2008 15:02:08 +0000 http://www.biggerpockets.com/renewsblog/?p=1579#comment-60330 It all boils down to customer service doesn't it? Maybe all of this economic turmoil will force people back to grass roots thinking and we will start to take care of the consumer again instead of not thinking about how dumb our "company policies" really are. It all boils down to customer service doesn’t it? Maybe all of this economic turmoil will force people back to grass roots thinking and we will start to take care of the consumer again instead of not thinking about how dumb our “company policies” really are.

]]> By: Emily in Austin http://www.biggerpockets.com/renewsblog/2008/09/27/a-bad-bank-i-laughed-all-the-way-home/comment-page-1/#comment-60277 Emily in Austin Sun, 28 Sep 2008 16:37:14 +0000 http://www.biggerpockets.com/renewsblog/?p=1579#comment-60277 Wow -- that is pretty wild. While giving change to a non-customer doesn't really do anything for the business (except perhaps getting a future potential client by presenting amazing customer service, which they did not) it still seems like a basic service banks should offer. It's interesting how the internet has changed customer service. I've read of many major companies reading complaints about themselves on Twitter and then intervening and fixing it. Wow — that is pretty wild. While giving change to a non-customer doesn’t really do anything for the business (except perhaps getting a future potential client by presenting amazing customer service, which they did not) it still seems like a basic service banks should offer. It’s interesting how the internet has changed customer service. I’ve read of many major companies reading complaints about themselves on Twitter and then intervening and fixing it.

]]> By: Joshua Dorkin http://www.biggerpockets.com/renewsblog/2008/09/27/a-bad-bank-i-laughed-all-the-way-home/comment-page-1/#comment-60273 Joshua Dorkin Sun, 28 Sep 2008 14:41:59 +0000 http://www.biggerpockets.com/renewsblog/?p=1579#comment-60273 Another brilliant look at how stupid some companies are. I've actually had a similar experience at what I believe was a bank (don't remember the brand) in LA. Man, was I steamed! They refused to make change for me because I was not a customer. Isn't that the central premise of a bank? Another brilliant look at how stupid some companies are. I’ve actually had a similar experience at what I believe was a bank (don’t remember the brand) in LA. Man, was I steamed! They refused to make change for me because I was not a customer. Isn’t that the central premise of a bank?

]]> By: lulugal11 http://www.biggerpockets.com/renewsblog/2008/09/27/a-bad-bank-i-laughed-all-the-way-home/comment-page-1/#comment-60265 lulugal11 Sun, 28 Sep 2008 03:34:30 +0000 http://www.biggerpockets.com/renewsblog/?p=1579#comment-60265 That was a really strange twist. It was funny that they would not change...it is cash. All they had to do was test to see if the bills were not fake. That was a really strange twist. It was funny that they would not change…it is cash. All they had to do was test to see if the bills were not fake.

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