Comments on: Questions to Ask a Property Manager: Part 3 of 3

By: Derek Haymond

Derek Haymond — Tue, 30 Dec 2008 03:31:40 +0000

I had 17 apartment buildings; 13 in Southern California, 2 in Arizona, and 2 in Texas. The properties in California I managed myself and left the remaining to a property management company. I maintained all 17 properties for approximately 10 years. The experience with the property management company was horrible. The basis of my innovative process will come from the service expectations I had as a customer but never received. The property management company never knew I managed my own properties. I intentionally didn’t disclose this information. I truly believe if you keep your interest in the heart of the customers sincere needs and address it appropriately with a mutual understanding, everyone will positively prosper long term. I’ve discovered this from personal experience. I also believe the problem is, many people are inconsiderate, selfish, and greedy, and try too hard to maximize profit with each individual customer. This is a major contributing factor as to why we have the economical disaster in our country today. I believe in volume, treating every customer as if they’re my first, and keeping an open mind with each individual customer situation. This will be the beginning of the innovative process. Thanks for listening Josh! Talk to you soon buddy.

By: Joshua Dorkin

Joshua Dorkin — Mon, 29 Dec 2008 14:53:31 +0000

Derek – We’re glad you found the site as well. I’d be very interested in hearing more about your innovative methods of property management.

By: Derek Haymond

Derek Haymond — Mon, 29 Dec 2008 04:53:23 +0000

I’m extremely impressed with the information provided from this website. I’m glad I signed up. I’m a southern california resident. I’ve been a wholesale commercial and residential mortgage loan executive for 15 years. I sell wholesale rate loans to mortgage brokers who would then promote the loan at a retail cost to the end-user (borrower). During my career I’ve obtained 17 rental properties (apartments) throughout the united states and recently sold them all. I just about broke even due to short-sale circumstances. I’ll soon have a real estate broker license and plan to immediately start a commercial mortgage and property management company. My property management services will be innovative with customized solutions for each individual. I believe everyone will be pleased. I will keep you all posted as to the establishment of my company.