Comments on: Using Voice Broadcasting through CallFire to Close Real Estate Deals

By: james

james — Mon, 19 Oct 2009 00:50:30 +0000

FTC has changed the voice broadcasting laws as of September 2009. You will need written permission from the recipient before sending a voice broadcast message.

So here is an alternative to voice broadcasting. Its called voicemail courier, a business service provided by voicelogic.com

Pre-recorded messages are delivered by a voice mail courier, or more clearly, a live person using computerized software to hand-deliver a message perfectly into voicemail.

The FTC new voice broadcasting rules DO NOT apply to live calls. Voicelogic.com provides this service and guarrantees legal indemnity

By: Matthew

Matthew — Wed, 23 Sep 2009 07:43:56 +0000

It should be noted that the new FTC regulations only apply to consumers. So if you are making business to business calls then you should be OK (but I’m not a lawyer).

By: Matt

Matt — Thu, 10 Sep 2009 23:07:24 +0000

At Rhino B2B Telemarketing we have always believed in live call campaigns instead of robo or pre recorded for lead generation. I must say that the call fire system is great for both. We are looking into switching out our voip carrier and call fire looks good.

By: Amy Larson

Amy Larson — Fri, 04 Sep 2009 22:52:02 +0000

This seems like a great tool. The only trouble I see is in getting people to give you permission to put out the calls to them. Then again, any hungry investor would jump at the chance to learn about great deals, no matter the method.

By: Becky

Becky — Fri, 04 Sep 2009 18:02:32 +0000

Justin,

I’m so glad to hear that you’re loving our product! We were wondering if you would let us use your success as a case study on our website. Please send me and email – becky@callfire.com

Thanks so much.

Becky

By: Mesitras

Mesitras — Fri, 04 Sep 2009 14:20:49 +0000

Justin, coherent thoughts I would say. Nice to read. Thanks.

By: Justin McClelland

Justin McClelland — Fri, 04 Sep 2009 05:37:20 +0000

If the call is for a for-profit company, the voice-broadcast is against the law. I pulled the following information from the FTC website, http://www.ftc.gov/opa/2008/08/tsr.shtm:

Exempt from the written agreement requirement all charitable solicitation calls placed by for-profit telemarketers (telefunders) that deliver prerecorded messages on behalf of non-profits to members of, or previous donors to, the nonprofit, but require that such calls include a prompt keypress or voice-activated opt-out mechanism;

By: Joshua Dorkin

Joshua Dorkin — Fri, 04 Sep 2009 02:48:58 +0000

Hey Justin –
Does the law prevent political interests from making the robo calls that we’ve all come to hate so much or is it just businesses?

By: Justin McClelland

Justin McClelland — Fri, 04 Sep 2009 00:31:54 +0000

Eric, you are correct. The new FTC law, effective September 1st 2009, does indeed prohibit the usage of Voice Broadcasts to people sans written opt-in.

However, the case study in the post above can be slightly modified to comply.

*I am not giving legal advice, best check with an attorney for an absolute answer*

Instead of voice-broadcasting, you can use a cloud-call-center. A cloud-call-center interface via a service such as CallFire will allow you to upload a phone-list, a script, and other call campaign details for your phone agents to adhere by. Agents would login to the system, the CallFire service will autodial calls throughout the list for your and your agents would then type call details to be attributed to each outbound call made. There are many additional features and reports that contain call details, you even have the option to record the calls (again seek legal counsel about the legalities of call-recording in your state).

In a nut-shell, there is always more than one-way to skin a cat. And CallFire gives you the tools.
.-= Justin McClelland´s last blog ..Frustrated =-.

By: Eric

Eric — Thu, 03 Sep 2009 21:52:06 +0000

How does the new FTC law against voice broadcasting effect this service?

As I understand it you can only voice broadcast to people who have signed by hand, a statement that it is OK to voice broadcast to them.

I love the idea but it seems like this scenario of VBing to all landlords would end you up in the slammer with the new law.