Why You Should Do Almost ZERO Internet Marketing…

by Jason Hanson on June 5, 2010

  

There is a much more profitable marketing method than using the Internet. And I’m going to tell you exactly what it is and how to use it.

You see, I love marketing. It truly is one of my passions and I’m thankful for that, since it’s the most important part of my real estate business. And as part of my marketing I keep track of all the results of my marketing methods. I also study other successful marketers in other industries.

How to become wealthier…

Fact is, if you want to be wealthy as a real estate investor you have to understand the difference between generating leads and actually getting a deal. Which is the main reason I do almost no Internet marketing (only craigslist for rentals).

Let me explain… In a nutshell, most Internet leads are crappy and don’t amount to anything. It’s easy to get on the Internet and search for something and those prospects are not worth very much at all.

But direct mail prospects are. However, someone who doesn’t keep track of their marketing results might think, “the Internet is great, I got 1,000 leads this month.” Well… how many of those leads actually turned into deals? It doesn’t matter if you get 50,000 leads a month if you don’t get a deal.

Here’s what I’d choose…

If someone came to me and told me I could magically get 1,000 leads from the Internet or 1,000 leads from a letter I sent out, I would take the letter leads any day of the week. That’s because every true marketer knows that prospects that respond to your letter or postcard are much more likely to be motivated and want to do business with you than someone who contacts via the Internet.

This is so important to understand because I know so many investors who are seduced by technology and spend all day worried about facebook and google ad words and all that stuff… but if they took the same amount of time to write a good letter and mail it out they’d make a heck of a lot more money.

Why this is a secret…

Now, of course you’re not going to hear this from 99% of people. Because they want to make money off of their Internet course or super duper Internet lead generation software. But the truth is, the leads are much crappier than through the mail.

And I have nothing against the Internet at all. I simply care about the best and easiest way to make money. If someone told me it was banner ads or whatever, I’d use that method in a heartbeat. But since I spend my time (obsessively) studying marketing I know the Internet is a waste of time for most real estate investors.

So if you really, truly want to be wealthy, you’d be much better off mailing 1,000 or 2,000 letters a month, instead of doing any Internet marketing. Perhaps you don’t believe me, but test it for a month or so and you’ll see. But… make sure you’re using a quality mailing piece and that the person who created it is a savvy marketer who knows what they’re doing.

Related posts:

  1. How To Use Social Media Marketing: One of The Most Powerful Internet Strategies for Real Estate Ever!
  2. How To get Inside Your Potential Real Estate Client’s Mind On The Internet
  3. Traditional Brokerages Battling Internet and Discount Realtors
  4. BiggerPockets.com Mentioned in U.S.News & World Report: Six Secrets of Internet Home Buying
  5. How To Avoid A Big Real Estate Marketing Mistake To Sell Your Next Property
Got questions about this or other real estate topics? Ask on the BiggerPockets Forums.

You May Also Be Interested In...

{ 27 comments… read them below or add one }

1 Dylan Whitman June 5, 2010 at 10:31 am

In my opinion this is totally incorrect. The problem is that you may not have been doing the RIGHT internet marketing, or if you are doing the right type, you may be executing it poorly. Spend 2k a month on letter marketing for 3 months straight, or give me 2k a month for 3 months and Ill produce a lot more solid leads from the internet.
.-= Dylan Whitman´s last blog ..Advertisers and Magazines… Is The Love Affair Over? =-.

Reply

2 Brooks Conkle October 18, 2010 at 6:48 am

Yep, incorrect. Although I see the thought process behind it, I disagree as well Dylan.
Although, I Do strongly believe that you should have multiple Types of marketing going on simultaneously. So I agree that mixing mailers and online campaigns is a good idea.

Reply

3 Joshua Dorkin June 5, 2010 at 10:44 am

I’m looking forward to seeing what more of the readers have to say on this one. I figured this would be a controversial topic, and by the looks of the number of tweets, it is. While direct mail can bring many qualified leads, online marketing, when done correctly can be equally effective.

I guess the real question would be how it could be tested. You’re certainly an expert marketer offline Jason. I wonder how those efforts would stack up against online experts with a similar budget.

Reply

4 Nichole Schlecht June 5, 2010 at 11:08 am

Maybe if you were as passionate about Internet Marketing as you were about Direct Mail, you wouldnt be saying Internet Marketing doesnt work for Real Estate.

The fact is people dont drive around looking for homes to purchase anymore. The internet made accessing information much more simple. People looking to buy homes go to their computers, do a search to find homes for sale in the area they want to move to, and look at photos of the homes that interest them.

How do they find these websites you ask? Google. How do you get listed on the first page of Google? Search Engine Optimization.

Really, its foolish to believe that Internet Marketing doesnt work for Real Estate.

Reply

5 Jay Thompson June 5, 2010 at 11:11 am

Speaking purely from the real estate broker’s perspective, not the investors here.

I agree that generally a contact from a personal letter will produce better results than a random contact from the internet.

But, there is no question that the reach of the internet FAR exceeds that of direct mail. If I mail 1,000 letters, then 1,000 people seem them (well, the bulk wind up in the garbage). But if I write a well targeted blog post, in theory an infinite number of people can see it.

Case in point. In the Phoenix real estate market, we get a lot of home buyers from Canada. I can attract their eyes with a variety of targeted articles that are available 24 hours a day, 365 days a year. I have an article with info on how Canadians can get mortgages in the U.S. that has been viewed over 50,000 times. It would take over $20K in postage to send that article to 50,000 people. An article that took less than an hour to write.

I have blog posts that I wrote over four years ago that are still found via search engines and make the phone ring today.

I’d love to see a direct mail piece that was mailed four years ago that makes the phone ring today.

The internet is simply a tool to reach people. One tool, of many. Direct mail is another tool. There’s nothing wrong with using multiple tools. In fact, it’s the smart thing to do.
.-= Jay Thompson´s last blog ..The Stupidest Thing I’ve Ever Heard a Politician Say =-.

Reply

6 Alex Cortez June 5, 2010 at 11:34 am

Jason, great post (although I don’t agree with the hypothesis of it). As Jay pointed out, a letter will reach their target and may have their attention for a few seconds before being acted on (either they will call you or they will throw the letter in the trash) , whereas your online presence is a 24/7 marketing tool reaching potential customers that you otherwise would not have accessed. Could you post some data based on your marketing efforts (i.e. lead conversion)? Either way, you would be best served by utilizing multiple marketing methods (well, at least that’s the approach I’m taking).

Reply

7 christian June 5, 2010 at 2:23 pm

If you’re new to sales and fail to get good results at first, is it because sales is a “tough racket”? Or is it possible you simply need to learn how to sell better? LOL at writing off an entire marketplace (the biggest on the planet) because you’ve had poor results yourself.

There is no requirement of course to use any particular marketing method. If you’re getting results…there’s no reason to fix what ain’t broke. But dude, you didn’t even write off any particular marketing method. You wrote off the entire internet, which I think is safe to call a very dangerous and self-limiting belief.

Kudos for calling it like you see it though ;)

Reply

8 christian June 5, 2010 at 2:26 pm

I think it’s really important to point out that “internet marketing” is not a marketing method. The internet is a place. It’s a place where people are. If you’re not getting mad, targeted leads and converting them at a high rate, then it’s not the internet’s fault. It’s a problem with your marketing, and it’s a problem that can be fixed.

Reply

9 Dylan Whitman June 5, 2010 at 3:29 pm
10 Joshua Dorkin June 5, 2010 at 8:45 pm

I hadn’t seen that one yet, Dylan. Thanks for the share!

Reply

11 Michael Phipps June 5, 2010 at 6:56 pm

I really like Christian’s comment:
“I think it’s really important to point out that “internet marketing” is not a marketing method. The internet is a place. ”

A few points:
* a marketer without internet skills would find it difficult to market online
* the online audience require marketing copy aimed at an online audience.

Personally, I wouldn’t write the online marketing channel off – PROVIDED I could put a monetary amount on a lead. If it costs you $1 to attract a direct mail lead, but only $0.25 to attract an online lead, and online leads convert 75% less than your direct mail leads, then I’d keep spending money online, because in the end it is costing me the same per conversion.

Reply

12 Michael Pedzotti June 6, 2010 at 1:43 am

I think the difference in methods will in part be affected by the geo- and demo-graphics involved. Firstly, a mailing campaign (using real paper) will be both targeted to both “graphics”, geo and demo.

With an internet campaign, although there are methods of targeting the reach, there are few boundaries or characteristics that determine who sees what you’re promoting.

Real estate can be very location specific. If I was to read a promotion via one or more of my subscribed lists, Twitter or some other source, and noticed it was for investment properties in Florida (I am in Australia) I would probably not be interested, as my real estate investments interests are local.

I tend to agree, but not for the reasons stated. Internet marketing has its forte but I would hesitate to recommend this method for activities that traditionally require tight targeting of the audience.
.-= Michael Pedzotti´s last blog ..Hidden value in blogging =-.

Reply

13 christian June 6, 2010 at 11:27 am

again this indicates a mindset of “internet marketing” being a specific marketing method. The internet is just a place where people hang out. Many of them are interested in real estate in a specific town. Skillful targeting is very possible, and there are many examples of people highly successful in using the internet to engage local audiences.

Reply

14 Ryan Hinricher June 6, 2010 at 10:39 am

I tend to agree with Jay here. The reach is too big online to not make it a critical place for positioning your business. Also by marketing online you can get significant residual lead flow both on buyer and seller side. We actually just sold a property this week from a post lingering from several months ago.

Having the right marketing mix is key. I actually stopped doing the hand-written letter because of diminishing results from stiff competition. Writing and mailing letters has a very low barrier of entry and everyone seems to do it. So does buying bulk leads. Creating quality in-house online lead generation requires a consistent and dedicated process and is worth the efforts.

Reply

15 Jeff Brown June 6, 2010 at 10:48 am

Hey Jason — First of all, gimme a break, ‘internet marketing’ is a phrase universally understood, nit-pickers notwithstanding. 99% of those reading your post knew exactly what you meant by that phrase.

Now, where to start on the substance?

Many years ago I was forced to abandon my local San Diego market, as income property there made no sense whatsoever, plus I needed to be able to sleep at night. I went national. That decision was far more consequential to my business than I’d ever thought possible.

It meant 100% of my business since that forced switch (except for referrals) has been internet based. It took a few months to get the hang of it, but I’ve done well, given that I was dragged, kickin’ and screamin’ into that arena.

Still, and ironically, my main source of success pre-2.0 was direct mail marketing. :) I rarely made less than five figures a letter, three times making six figures from one mailing. I’m ecstatic to be ‘returning’ to San Diego’s market now, even if it’s only to work with sellers — never buyers. (The numbers are still shameful, relatively speaking.)

If what you’ve said about ‘internet marketing’ had been true in my experience, I would’ve been a Vons checker for several years now. My records show some interesting facts about 2.0 vs 1.0 marketing.

1. Though my income decreased as a consequence of going national AND 100% online, it was mostly due to the reality of dealing with only half of the market — buyers. I haven’t been able to list but one local property since ’04! Still, my income has averaged well into six figures annually.

2. Note: The following numbers, though conservative, are still nothing but projections based upon my experience.

As I return to SD via both traditional and online marketing efforts, they’ll be weighted towards old fashioned techniques. My projections indicate that for the fiscal year 7/1/10-6/30/11 my income will increase by a factor of 3 easily, and more likely than not by a factor of 5 or more.

You’ll be happy to hear I’ll be using direct mail much of the time, though all of that mail will contain references to and addresses for my various online sites. I’ll be makin’ “tip money” through a new site targeting home agents — I’ll refer home buyers to them for a fee. I know many solid pros in the area, which makes this effort a no-brainer. It’ll be mailbox income.

3. I’ll be able to get belly-to-belly with local house brokerages relative to my ability to be a rainmaker for them, (I get them listings they’d never of had.) something which has had success nationally, but will no doubt be a slam dunk locally.

4. I’ll also be establishing a new website narrowly targeted at San Diego income property owners. This will be in addition to direct mailing efforts, which will be generated from my 22,000 property database. I guarantee you I’ll do six figures from that site in the first year.

It’s my contention, Jason, that if you were getting advice from a pro with genuine experience, knowledge, and expertise in online marketing, you’d profit from it big time. I’d love to hear your thoughts.
.-= Jeff Brown´s last blog ..A Snapshot Of What We Once Were and the Death of THE Role Model =-.

Reply

16 Jason Hanson June 6, 2010 at 4:00 pm

Since I’m the one who wrote this post, I’ll now chime in since there have been a lot of good comments. First off, like I said, I have nothing against the Internet. All I care about is the best way to make money (how to get the biggest bang for my buck.)

And after my personal research, I know using a direct mail sales letter is far and away better than any type of Internet marketing. If someone gave me $1,000 so that I could send out 1,000 sales letters… and if they gave someone else $1,000 to spend generating leads on the Internet… there is not a doubt in my mind I would crush them.

You see, with a letter I can target exactly whom I want to buy houses from. For example, I do alot of deals in Stafford, VA. So I would buy a list of absentee landlords in Stafford, VA and I would send them out a highly targeted piece of direct mail.

It would start out as Dear (I would personalize every letter). Then I would go on to say that I’m a private investor who already owns houses in Stafford, VA (personalizing once again) and that I want to buy their rental property, etc. etc.

The biggest problem is that most people don’t know how to write a good sales letter. But if you learn this valuable skill… and you send your letters out to highly targeted prospects… you’ll make a small fortune. Much more than you’d make wasting your time on Internet marketing. Sure, the Internet might get you a lot of leads, but I could care less about who gets the most leads. All I care about is the best way to get deals that put money in my pocket.

Reply

17 Dylan Whitman June 7, 2010 at 8:17 am

Jason – the reason that you feel you could “crush” someone is probably because you are not an internet marketing expert. For 1k, I could easily beat any return you are going to get from letters.

My company does the internet marketing for my mom, Kat. She is rated as a top lender in the nation on Zillow.com and we set that program up for her and coached her through success with it. For most of last year, it was free. She probably did more loans from Zillow last year than most full brokerages did at all. ALL of her other business is from internet marketing.
http://www.zillow.com/profile/Whitman-Met/

You can be successful… you just have to know what you are doing. Do you feel you are qualified to be making the judgement?

Reply

18 christian June 7, 2010 at 10:15 am

werd. If you know your way around the interwebz you can do better with NO money than any traditional marketer could do with $1k. 100% of my business comes from internet leads as well. It’s just a different skill set. It can be learned.

Reply

19 Jeff Brown June 7, 2010 at 9:42 am

Dylan — I see you’re based in San Diego. Where’s your office? Thanks

Reply

20 Jason Hanson June 7, 2010 at 11:42 am

I think people are missing the point I was trying to make. I’m not talking about getting leads for Realtors, or lenders or anything like that. I’m talking about buying houses and being a real estate investor.

And direct mail (not the Internet) is the best way to go out and buy single family houses and become a successful real estate investor. Give me $1,000 for direct mail and I’ll do more deals in an area… than if you had $1,000 for Internet marketing in the same location.

Reply

21 christian June 7, 2010 at 12:48 pm

sounds like a great case study. I’d love to see a competition go down!

Reply

22 Michael Phipps June 7, 2010 at 3:24 pm

Jason, you’re right, I misinterpreted that you were looking for leads. I’m not in real estate. I’m not even sure how I came to be reading this article. But I agree from you last comment, It sounds in your business letters, and even face to face would crush any internet marketing efforts to attract sellers.

I know I’ve never recalled an online ad asking if I’m interested in selling my house, but I get letters in my mailbox all the time that I can recall.

Reply

23 Rachel Aka Mobile Home Gurl June 7, 2010 at 2:45 pm

Personally, I think the type of marketing that works is highly dependent on the person. Some have had good results marketing on the Internet while others have had good results through off line marketing such as direct mail (as what you prefer).

To me, I think it’s all a matter of personality. For me, I’m not as much of a techie than others – I have yet to understand the logistics of marketing on the Internet. Also, I’m not much of a bulk direct marketer. If I do any direct marketing, it’s very few and far between.

My preference is to talk to people either in person or on the phone. If I find a home I’m interested in, my first instinct is to skip the mail all together – I either go to the home in person or try to find a phone number and call the seller directly. It’s just my style and the way I do things.

I believe more in quality over quantity. I don’t really have to be working all that many leads to get results – I just need to get in front of people physically or talk to them on the phone to find out their situation and to see if I can help create a win/win solution. If not, then I can move on to the next lead.

For me, talking and being in front of sellers is the best use of my time. We all have our strengths and we all have our weaknesses. The key is for folks to focus on their strengths and to use methods that cater to their personality. Results cannot be made when we do things we are not good at – results can only be made when we cater to our strengths, not our weaknesses.

There have been folks who have had great success just making offers on the MLS – they don’t even meet with the sellers or the listing agents. Then there are others who have found deals on craigslist and other online listing services such as LoopNet. Still, there are others who have found success with direct mail (as you have). The list goes on and on.

In a nutshell, I think results really do vary from person to person – there is not one marketing technique that works for everyone. It’s all a matter of personality and catering to our strengths, not our weaknesses.

Interesting article. Looking forward to reading more responses!

Reply

24 A. Kumar Mangalick June 7, 2010 at 3:46 pm

The term “Internet Marketing” is badly defined, and I would argue, almost completely undefined. There are at least 8 completely different ways to market anything on the Internet that I can come up with right off the top of my head, each with its own benefits and caveats:

1 – Organic search results
2 – Pay-per-click search enging advertising
3 – Blog
4 – Facebook
5 – Twitter
6 – Podcast
7 – Video
8 – Social bookmarks

I haven’t even included email marketing, which is probably the closest (using the term loosely) analog to direct mail marketing.

Jason, you may have some evidence to back up your belief that direct mail marketing has produced stronger leads than “Internet marketing” FOR YOU, but to generalize that finding to everyone else and to paint with a broad brush is very misleading, I think. Bravo for stirring up the pot and creating discussion on this topic, though.

Reply

25 Robert Woodruff June 7, 2010 at 6:26 pm

I feel both forms of marketing are important in finding motivated sellers of houses. You should never put all of your eggs in the same basket while marketing. I always say, “Nothing makes your phone ring better than getting out in the field and doing something to make it happen yourself.” To me, both of these forms of advertising are lazy man’s games. Investors who market primarily by either of these methods usually do it because they just want to sit at their home or office and watch the deals come in. And to have that luxery, costs lots of money to yeild little results. For instance, it makes absolutely no sense to me to spend thousads of dollars to create thousands of leads that must be sifted through to find just a few deals. I’d rather do “active” marketing and.get much better results. My favorite technique involves a product sold for around a dollar at the dollar store and depending on who I am targeting, can net me up to a 30% response rate!!! If you know marketing, you know that a 30% response rate is unheard of. I just began marketing seriously on the net and I know it will have long term effects, which is great. But, I earned my financial freedom by way of active outdoor marketing. I didn’ have all that time and money that it takes to market seriously on the net. However, I do now!

Reply

26 Duncan Wierman June 12, 2010 at 3:37 pm

Your article is very dangerous advice. I challenge you to the fact I could do more deals, do them faster, and do it with NO cost what so ever.

I am not saying direct mail is dead, but its a very expensive option for investors . I also believe it limiting. It does not pull the same response as it did 5 years ago. You need to direct your response anyway from your mailing back to your website.. A business can no longer rely solely on direct mail and survive. 1000 dollars investing in mailing would get you maybe 500 letters sent. with a 2 % response rate , 10 Leads, perhaps 1 – 2 deals.

I can get maximum exposure online, and have my internet sites sort through leads for me to find the most motivated sellers and hungry buyers. I could use software such as the “Online Lead Finder” to pull back 1000′s of leads in minutes and already be contacting people who have there hand up saying ” HELP ME” Early bird get the worm, and my automated follow up will be in their hands before you can get your next post card out..

YOU NEED TO BE ONLINE .. SIMPLE.. REALTORS KNOW IT, SO SHOULD YOU!

Reply

27 Andre Jensen July 25, 2011 at 1:11 pm

How are you going to nurture your 1000 direct mail leads? Print and send them a letter every week. This would be so costly, for most products/services would not give you any ROI. But, if what you sell costs $1 million, then sure go ahead. Write some letters, but at that point, I would prefer 1-to-1 presence.

Sidenote, I really enjoyed your post. Even though I do not agree, it’s always fun to debate.

Looking forward to the next one.

Reply

Leave a Comment

Comment Policy:

• Use your name and only your name in the field designated for your name.
• No keywords allowed as anchor text in the name or comment fields.
• No signature links allowed under your comments
• You may use links in the body of your comment, but it must be relevant to the discussion at hand, and not merely be some promotional link.
• We will have NO reservations about deleting your content if we feel you are posting merely to get a link without adding value to our discussion.
• If you add value, but still post keywords, we'll use your post, but remove your link and keywords.
• For more information about acceptable practice, see our site rules.

Previous post:

Next post:

Copyright © 2004-2012 BiggerPockets, Inc. All Rights Reserved.
BiggerPockets® is a registered trademark of BiggerPockets, Inc.