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Archive of Brenton Hayden

Brenton (G+) is a professional landlord and a serial real estate entrepreneur, with diplomas from Harvard Business School in Real Estate Management, and Entrepreneurial Development from Massachusetts Institue of Technology (MIT).

Brenton has written 10 articles for The BiggerPockets Blog.


Rental Properties

Take Control Your Future by Goal Setting

by Brenton Hayden February 22, 2013
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Tony Robbins once said, “Setting goals is the first step in turning the invisible into the visible.” In the property management business, the invisible things can overwhelm you.  If you are a small investor who manages a few properties yourself, you have an idea of what I’m talking about.  But multiply the unexpected problems you […]

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Real Estate

Start Saying “Yes!” : Customer Service Tips for the Property Manager.

by Brenton Hayden February 13, 2013
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Property management is not a career for shy people or those who can’t stomach confrontations.  No matter how good you are at screening tenants or building a good rapport, there are some tough moments. At my company, we’ve developed some guidelines to help deal with situations like a tenant not being able to pay rent, […]

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Rental Properties

The Iceman Is Back: Dealing with the Cold and Snow as a Landlord

by Brenton Hayden February 2, 2013
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“What if?” Those two words keep many landlords awake at night. The longer they manage their own property and the more properties they manage, the more nights they ask themselves, “What If?” What if someone slips on the icy sidewalk adjoining your property and decides to sue when they learn it’s a rental? Your lease […]

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Rental Properties

Professional Property Management: Why Use Them and How to Empower Them?

by Brenton Hayden January 26, 2013
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Are you getting your money’s worth out of your property management company? I’m always surprised by the number of investor/landlords who don’t take full advantage of the services, resources and skills that their property management company bring to the table.  Wise investors seek to empower their property managers by making their job easier, and therefore […]

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Rental Properties

Property Management Quality and Your Bottom Line.

by Brenton Hayden January 16, 2013
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Discussing investment opportunities on CNBC last February, Berkshire Hathaway’s Warren Buffet said, “If I had a way of buying a couple hundred thousand single-family homes and had a way of managing— but the management is enormous.  It’s really the problem because they’re one by one. They’re not like apartment houses.” If the Oracle of Omaha […]

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Real Estate News & Commentary

Who is the Modern Day Tenant? Census Bureau Has New Data.

by Brenton Hayden January 12, 2013
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You probably get as frustrated as I do when trying to find good information on single family tenants:  rent levels, tenure, income levels.  Virtually all the data that is available lumps all renters into one pot, whether they live in high rise apartments, garden apartments, mobile homes or single family homes. As we all know, […]

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Rental Properties

What are Guaranteed Rent Programs and How Do They Work?

by Brenton Hayden December 29, 2012
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To a new investor putting together a business plan, “guaranteed rent” may sound like the best idea since sliced bread.  However, like many things in life, it’s name doesn’t tell the whole story.  Before signing up for guaranteed rent plan, be sure you understand how these programs actually work and decide if it is best […]

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Real Estate Technology

Sites Every Real Estate Investor & Property Manager Should Bookmark.

by Brenton Hayden December 14, 2012
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Where can you go to get a handle on whether your investment properties will appreciate or where the best deals on distressed sales will be next year? How can you estimate what rents will be doing in your market next year? How do you handle a difficult tenant who’s late on rent and keeps threatening […]

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Rental Properties

5 Tips to Attract Tenants Using Online Advertising

by Brenton Hayden December 6, 2012
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Real estate and the Internet is such a perfect match that it’s hard to imagine how people bought or rented homes before listings were online. To find a good deal on an apartment or home to rent, people scrambled to get their hands on the first copies of the local Sunday newspaper. By being the […]

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Real Estate Marketing

Is Print Dead When it Comes to Advertising Your Rental Home or Apartment?

by Brenton Hayden November 28, 2012
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Every dollar you spend on your property reduces your profits. You wouldn’t waste money on improvements that don’t pay off in higher rents or by attracting and keeping tenants. Why on earth would you waste money on print advertising? Yet thousands of real estate investors do… Online Advertising Dominates Real Estate   Perhaps no business […]

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