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Posts Tagged ‘rehabber’

Meet the Investor: Interview with Real Estate Investor and Landlord, Tom Cmunt

March 21st, 2008 by Joshua Dorkin | 3 Comments | Filed in Real Estate Interviews, Real Estate Investing, Rehabbing


We certainly have not been focusing on our investor interviews lately and we’re making a concerted effort to change that. We’ll start with an interview with one of our active BiggerPockets contributors, Tom Cmunt.

Tom has given much of his time to help fellow BP’ers through our forums and has become a staple in the community. He focuses on extremely affordable properties in Ohio that he rehabs and rents out (typically costing much less than 1/10 the price someone could buy for even the cheapest home in Southern California, for example). We’re excited to have the opportunity to learn more about this relatively new, but successful, investor.

Meet Real Estate Investor Tom Cmunt

How long have you been investing in real estate?
I have been investing for a little over one year.

What attracted you to becoming a real estate investor?
I believe the main attraction was that I had found something that would allow me to use the construction skills that I obtained as a teenager and young adult, to make money, while still having the ability to work for myself.

Are you a full time or part time investor?
I am still working as a part time investor, although at times it feel like a full time job. There are many days that I will spend several hours concentrating on my property investment company verses working at my full time job as a Software Programmer.

How did you get started investing?
I believe my awakening came when I was trying to figure out how to get out of the every day corporate environment. After facing years of layoff’s and watching my coworkers being walked out the door, I knew that I had to figure out a way to support myself, instead of relying on someone else for a paycheck.

Tell Us About Your First Real Estate Deal . . .
My first deal was a HUD home that was listed for $24.9K. My wife and I conducted the first walk through and decided to make an offer. I knew that the home only needed around $5k to $6K to make it rentable. We offered $23K and HUD accepted the offer. We conducted a second walk through before closing and that’s when I noticed a termite problem, which is pretty much unheard of in North East Ohio.

After we started rehab we ran into several problems. When it was time to turn the gas on, they found several leaks in the basement. The plumber took care of that and we called the gas company back out. She did one final inspection only to find a gas leak in the front yard. This cost us an additional $900.00. Everything else went pretty smooth. Our renter was Section 8 which required us to do a little more rehab that I was expecting.

So, after the termite extermination and the gas leak out in the front yard, we completed the rehab for just under $8K and were only one month over our deadline. An appraisal 3 months later brought the house in at $64K. I would have no problem at flipping it quickly for $47K.

Have you ever had a real estate mentor? If so, what did they do for you?
Other then advice on BiggerPockets, none. I find most of the investors in my area are only interested in sucking equity out of a property and not looking toward building future wealth.

What is your focus (area of expertise)?
Currently due to market conditions, I am only buying and holding for rentals. I am looking at doing a flip within the next few months; I have identified several properties for under $20K, that I could flip for $35 to $40K with a minimum investment.

What do you look for in an investment?
The home has to be solid with good mechanics, in a safe neighborhood and under $20K.

How many deals have you done in your career?
I have done 3 deals now. The only thing slowing me down right now is getting funding. I have been working on an pulling cash out of my last property to purchase another for well over 1 month now; the banks have made it very difficult to obtain funding.

Do you have your real estate license?
No

What advice would you give to a beginning investor?
I see many people getting into real estate without having any idea what type of expenses they will incurred. I truly believe that all investors should have a construction or carpentry background. Everything else can be learned on the job, but if you can’t walk into a rehab and know what its going to cost you within a few thousand dollars, you really should not be in the business. I work under extreme budget measures and when I go over my estimated budget, even by a few hundred dollars I beat myself up over it. Sometimes things cannot be avoided such as a gas leak in the front yard, but a termite problem which cost me another $900.00 could have been. It was a stupid mistake, that will not happen in the future.

Now granted, I am working on $20K homes which require a lot of elbow grease and not a lot of major expenses. If you put me in a $150K home and tell me to rehab it, so it will sell for 300K, I would have to take a lot more time to figure out my budget.

What was your toughest deal?
None yet. Once I get funding, I am ready to go.

What would your dream deal be?
The perfect home that only needs a septic upgrade. I would invest $20K in a new septic and flip it for $70K more then I paid for it. It would be a simple fix that would not require much time on my part, and I would make $45K on it.

Finally, Do you have any thoughts about the current state of the real estate marketplace or economy?
Yes. As I mentioned previously, it is extremely difficult for investors to obtain funding right now. I have many deals that fit within my business plan that I simply cannot move on due to a poor FICO rating and a tight credit market.

Not From BiggerPockets: If you want to talk to Tom, you can connect with him on our social network. Additionally, if you’re interested in being interviewed for our Meet The Investor feature, please contact us.

Note: Interview Conducted March 18, 2008

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The Most Dangerous Game: Rehabbing to Flip

February 18th, 2008 by Richard Warren | 9 Comments | Filed in Blogs, Flipping Houses

In previous weeks we discussed rehabbing a home for personal use (Getting Started In Rehab) and rehabbing for use as a rental (Rehabbing a Rental Property). This week we will look at rehabbing with the intention of flipping. This is, by far, the riskiest of the three. However, it can also be the most lucrative if you do it right. The key word here is “if.”

Swimming in a Pool of Sharks

When rehabbing to flip it seems that every problem is magnified. Never mind Murphy’s Law, in rehab it seems as if Murphy has moved in with you. The most pressing problem is usually your holding cost. This is especially true if you are using hard money financing. You also have the risk of the market changing during the course of your rehab. It may not be as easy to sell as you thought or had hoped. You may experience weather-related delays or problems finding the necessary contractors.

Sometimes you can experience something that seems to come from out of the blue. Shortly after Hurricane Katrina hit New Orleans I was rehabbing a house in Nevada. I was nearing completion and I needed about 10 sheets of drywall. I went to the only lumberyard in the area and was told that they don’t have any sheetrock at all. When I asked when they expected to get some in, I was told that a delivery was coming in on Tuesday. I figured that wasn’t too bad since it was Saturday. Then I was informed that the load that was coming in had already been sold. I could reserve some from the next delivery two weeks later! It seems that all available building materials were being diverted to Louisiana to help in their efforts to recover from the storm. I had to drive 250 miles one-way to find the material to complete the project. All told, I lost about three days. That may not be much time when you are working on your own home, but when working on a flip it can be a huge problem.

Time Is Money

Managing a rehab project can drive you crazy enough to think that you are hearing voices in your head. What you should be hearing is a ticking clock, like the one on 60 Minutes. Every tick you hear just cost you money. Contractor doesn’t show up…tick, tick. Failed an inspection…tick, tick, tick. Unexpected problem arises…tick, tick, tick, tick. Project is behind schedule and another mortgage payment is due… tick, tick, tick, tick, tick…BOOM!

Effective management of the rehab is the key to a successful deal. If you do this part poorly you will feel it in your wallet. Some important points are as follows:

  • Know your cost per day. It is important to understand what time does mean in terms of money. Every delay eats into your profit or increases your loss.
  • Stay on top of the project. This is not the time to take a couple of weeks off to go Hawaii. You also need to be there every day to deal with problems as they arise.
  • Manage your timeline properly and stay on schedule. Coordinating the different aspects of the project is difficult but essential to its success.
  • If you are doing most of the work yourself, weigh the time saving compared to the cost of the help. It is frequently cheaper to hire work out to save a lot of time.
  • Don’t hold out for top dollar. If you receive an offer that yields an acceptable profit, take it. Getting greedy can turn a decent profit into a big loss.

Buying It Right

While there are no guarantees, there are two constants in rehab. The project always seems to take longer than you initially thought and winds up costing more than you expected. This needs to be factored into you initial evaluation. You might do everything else right, but if you paid to much you will lose. When deciding how much to pay you need to consider the following:

  • Time Needed
  • Material Cost
  • Labor Cost
  • Financing & Holding Cost
  • Cushion
  • Expected Resale Price
  • Desired Profit

Remember to include plenty of “wiggle room” to be safe. This is not the time to put on those rose-colored glasses. Be brutally honest with the numbers and only attempt a deal that makes sense. There are enough good deals out there that you do not need to try to make a bad one work.

Avoiding danger is no safer in the long run than outright exposure. The fearful are caught as often as the bold. - Helen Keller

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Rehab Pros: DIY or Hire it Out?

January 13th, 2008 by Connie Brzowski | 8 Comments | Filed in Rehabbing, Starting Out

You don’t need the construction skills of Bob Vila to be a rehab professional, yet it’s no secret you can save if you do some of the work yourself. As a general rule, estimates from contractors in our area run 1/3 for materials and 2/3’s for labor. So theoretically, we save 66% by doing the project ourselves, right?

Well… maybe.

To decide, consider:

  • Cost of materials: Can materials be purchased at contractor cost or will you pay a hefty up-charge? Is it possible to find materials at salvage or a Habitat-type store to increase your margin of profit?
  • Cost of time: How much longer will this take to DIY? And in real dollars, how much will this add to holding costs? Holding costs include but are not limited to mortgage payments, insurance (generally higher when property is empty and/or under construction), utility bills, and lost rent. If it takes 2 weeks working nights and weekends to complete a project your contractor can finish in 2 days, add 10 days of holding costs.

Just an Opinion:

The decision to DIY should be a simple mathematical equation where you:

  • price materials
  • estimate the time needed to complete the project
  • multiply the number of days/weeks by the daily/weekly rate for holding costs, then
  • subtract that amount from the contractor bid

Of course it’s not that easy… how much fun would that be?

For starters, you may not be delaying completion of the project if other work is going on anyway. Contractor delays are a common problem and if your’s has a history of putting off your projects for another day, you might be able to finish sooner than he can anyway. But besides that, there’s value hidden away in DIY projects that can only be mined by rolling up the sleeves and getting your nails encrusted with something icky.

By learning a new skill, you increase both ability and confidence. You’re also learning to identify quality work, the amount and difficulty of labor, special tools needed for the job, and reasonable time estimates for completion. If you decide to hire someone next time, you’ll have a much better idea what’s involved in the project and if bids are reasonable. That type of knowledge is invaluable to the rehab professional, paying dividends with every new project.

One of the mister’s favorite DIY projects is installing pine flooring in our rent houses. For more info, click here.

Just Another Opinion:

Consider taking on at least one new project with each rehab, even if it’s as simple as replacing a light switch or changing out a door knob. With experience, you’ll learn which repairs save the most and which are best left to others. During your first few houses, try to be as hands-on as possible and consider it part of your rehab education.

If you have no handy-man skills whatsoever, you might try working alongside your contractor (if he’ll have you). He may tell you to pound sand (politely of course), but if you have a good working relationship, it’s worth a shot. Later, you may find that hiring reputable contractors for most (if not all) of the work will save enough in holding costs to justify the expense.

Working alongside a professional is one of the best ways to learn a new skill. Here, Mr. Brz watches while our friend Marc Bridges demonstrates proper glazing technique.

And working with a friend is lots more fun. We’ll probably need Marc to teach us something else next time around.

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Carpet or Tile? Rehab Decision Making for Nervous Newbies

December 29th, 2007 by Connie Brzowski | 8 Comments | Filed in Rehabbing, Starting Out

Rehabbing a house can be a nail-biting experience, particularly the first time around. Sometimes, nice readers over at my blog email asking advice about their latest rehab project. Generally, the questions involve finishing issues such as whether to paint or replace kitchen cabinets, or if carpet or wood floors work better in a rental. I always try to answer, mainly because I remember what it’s like to be a new investor with seemingly thousands of decisions, all pounding away at the bottom line.

Secretly, I’m hoping the writer remembers that mine is just another opinion. Ask 10 different rehab professionals and get 10 different answers. All are probably right to varying degrees and all may be dead wrong for the project in question. It’s akin to asking a complete stranger if you should get a dog. Everyone’s got an opinion but you’re going to be the only one taking Cujo on a walk every night.

Asking the Right Questions

When making rehab choices, you need to:

  • Know your exit strategy
  • Know your market
  • Know your budget

Once you’ve identified these three, it’s much easier to make rehab decisions.

What’s your exit strategy?

Do you plan to sell this house quickly for profit? Then you’ll need to investigate the common materials and finishes of houses for sale in the same price range and neighborhood. If all the other kids on the market have granite counters, you can’t cheap out with laminate without hurting your bottom line. In this case, durability gives way to aesthetics. Make it pretty.

Do you plan to hold long term and rent? Tenants are notoriously hard on rent houses. Durability of materials trumps looks. Renters in most markets don’t expect the same level of custom upgrades as buyers and the house may have to be redone before selling anyway. Think neutral and sturdy.

What does your market dictate?

Part of the joy of having a few houses under your belt is having folks think you’re an expert, but here’s the rub. No one- no matter how smart and/or successful-can be an expert in your market unless they live and invest in your market. And even then, so many variables come into play that any expert advice may not apply anyhow.

What do prospective tenants in this particular neighborhood, at this particular price-point expect? Do they want central air and heat or are window units and space heaters okay? Laminate or granite counters? Builder grade carpet or hardwood floors? The only way to know is to talk to current and former tenants, attend open houses, and make a few calls. However, if you’ve lived in the area any length of time, you may know the answers already.

What’s the budget?

There’s a tipping point with every house and every neighborhood where one more dollar spent will not bring another dollar of profit no matter what. It’s called, Over Improvement for Market and the principle applies for both rent houses and flips.

For example: A 1/1 duplex rents for $500/month.

In an upscale area full of young professionals, upgrading to granite counters and stainless appliances might warrant a rental increase to $750 and attract a more stable tenant.

In a declining area, it won’t raise the rent one penny because prospective tenants can’t pay more than $500 a month working at Burger Barn. And it might attract an unmarked van to swipe the lovely appliances.

The Payoff

Rehabbing old houses is lots of fun. Of course, not everyone gets a thrill from sawdust and color charts (silly beans) and that’s okay. But making rehab selections doesn’t have to be paralyzing either.

There’s nothing better than picking paint colors, siding and sinks on a Friday night. Researching new products and trying something a little different with each house adds spice to the rehab life. And who doesn’t love taking out the frustrations via sledgehammer on a wall that simply must come down before midnight?

But the big payoff comes when you see something rotting and icky transformed into a solid, functional asset to the community.

And fortunately, it gets easier as you go.

Kitchen cabinets desperately in need of rehab decision-making skillz.

Mid-project, after a first coat of Sherwin Williams Dover White.

And finally, after a hand-rubbed glaze, polyurethane coating and new hardware.

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Techniques for Covering Closing Costs

December 21st, 2007 by Michael Creel | 3 Comments | Filed in Real Estate Investing

Pen & Book by Vjik86Although the days of getting cash credits towards closing costs are seemingly coming to an end with the tightening of mortgage regulations, there are still viable ways to accomplish that goal. Both Non-Agency and Dual-Agency arrangements can be used for this purpose.

Often buyers mistakenly believe Dual-Agency is created when buyers approach a listing agent and ask, “if we don’t have an Agent can we receive the selling office commission (SOC) at closing for closing costs”? What’s actually created in this situation is a Non-Agency agreement.

When agents enter into such non-agency arrangements their obligations are to represent the seller and seller only throughout the sale; thus they will write the Purchase/Sale Agreement (PSA) to reflect that the buyer has no representation (they represent themselves). Non-Agency arrangements offer the buyer no professional representation whatsoever, as opposed to Dual-Agency.

These are not a strategies I recommend anyone (buyer or seller) engage in for minor monetary savings or to expedite a sale. If there needs to be a cash credit at closing to cover closing cost, and the seller does not want to pay-out additional monies over and above expenses already written into the listing agreement, these methods can accomplish that.

In the Dual-Agency relationship, The Purchase & Sale Agreement will reflect that the agency and Brokerage are in fact representing both parties and will be crediting a percentage of the SOC to the buyer. With the approval of the seller the buyer and agent prior to negotiating a purchase sign an agency agreement. This insures both parties (buyer & seller) are proceeding with professional advice.

Previously, as a dual-agent I’ve granted as much as two thirds of the SOC to the buyer, and then reduced the listing side of the commission by 1/3 so that the seller may also enjoy a savings.

Upon closing, the seller saved money and the buyer got a substantial amount of cash towards closing cost’s, Structuring a sale like this works well on a newer model or fully refurbished home where controversy over price and repairs are not an issue.

Dual-agency relationships can certainly be a vehicle towards conflict of interest by the agent if not handled properly, and should be avoided as a general practice. Non-Agency relationships can accomplish the same monetary goals, but offer the buyer no professional advice.

Nevertheless, if both parties desire and agree to either Dual-Agency or Non-Agency representation they will accomplish the goal of covering closing cost when other methods are not available.

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The “Ick” Factor

December 18th, 2007 by Richard Warren | 3 Comments | Filed in Rehabbing

I had just acquired my second rehab project and I couldn’t wait to get started. Like the first, this was going to be my personal residence. It was a three bedroom ranch in a great area that I had acquired from HUD. Like many foreclosures it had been badly neglected and needed a fair amount of work but it had enormous potential. My wife was extremely excited about it as well and was looking forward to moving in. However before she would stay in the house she was insisting that it have running water, electric, heat and that it had to be a lot less “icky”, she can be so unreasonable sometimes.

The water, electric and heat were not, I admit, unreasonable requests but surely a little ickiness had to be expected. The previous owner had animals that seemed to prefer staying indoors and the place smelled like an abandoned kennel. Getting rid of the carpets and trash took care of most of it and my wife did move in after the house passed the sniff test. We proceeded to rehab the house room by room and it ended up being an excellent home. It also turned into one of my most profitable deals and paved the way for my future as a rehabber.

If it’s “icky” I’m not picky!

I clearly recall looking for my first investment rehab with my wife tagging along. We were looking at properties with an agent and I had a friend of mine along with me. He owned a few investment properties and some experience with rehab and I was looking for his input on any possible deals. The first house that we looked at had a very large lot that was overgrown and loaded with debris. As we went in my friend and I were looking around and getting a little bit excited about the potential that we saw but in the background I heard “eeeeew, this place is disgusting!” It had failed my wife’s sniff test. My friend and I looked at each other, neither one of us had noticed since we were too busy looking at the future possibilities of the house. We didn’t buy that particular property because we located another that worked out much better in terms of expected profit but it would have been a good deal.

It was at this point that I realized the power of the ick factor. The average retail buyer is turned off by things that I am immune to. I am more concerned with a property’s future potential than by its present state. This actually works in my favor. Since most buyers are turned off by “ickiness”, the seller is at a disadvantage and I have less competition. Less competition means that I can usually get a much better deal.

Theory Confirmed

A short time after I realized the power of this factor my theory was confirmed. I had been out looking at properties with another friend of mine. He saw what I was doing with my real estate investments and he wanted to buy investment properties as well. In his case he was looking for rental properties that didn’t need much, if any, work. We looked at about a dozen houses for him but I had one that I wanted to see for myself. It was a duplex in a blue collar neighborhood that required extensive rehab. From a numbers perspective it was a hot deal and I couldn’t wait to get a better look at it. From the outside it looked like a real dump and the inside it was even worse. The place was built in 1930 and I suspect that the most recent cleaning also took place about that time. I was going through the house and figuring out what the scope of work would be and figuring out my potential profit. As I was doing this I noticed my friend practically running out of the house.

I went outside and my friend was waiting to get in the car. He was saying, “are we done here? Can we go? You aren’t thinking about buying this place, are you?” He couldn’t fathom how anyone would be interested in this house. After we left he was commenting on how he couldn’t believe that people actually lived like that, welcome to my world! I decided not to buy that place, not because of its condition but because of some serious foundation issues that I discovered.

The Theory in Practice

After several years of rehabbing properties my wife has come to realize that icky is a good thing if we aren’t going to live there. When we are out searching for property and my wife says “oh, this is nice!” I cross it off of my list. But if I hear “eeew, gross!” I think, cha-ching!

A pessimist is one who makes difficulties of his opportunities and an optimist is one who makes opportunities of his difficulties. – Harry S. Truman

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A Nightmare Closing Saga - Part I

December 16th, 2007 by Jim Watkins | 6 Comments | Filed in Commentary, Real Estate Investing, Rehabbing

Last year, I bought a house, rehabbed it and finally sold it. When I got a contract to sell it, the experience I endured was simply gut-wrenching. I got “sand-bagged” just about every way possible until I fought back… And WON! Here is what happened…

nightmare by perplaix

This house was the first house deal I had done since 2003.

The reason I had not done any deals since then was because I began my teaching career and started my mentoring program soon after that. During a class I was teaching in May of 2006, two students arrogantly challenged me by saying, “Are you one of those people who tell others how to do it but never have the stones to do it yourself?”

I took it rather calmly but, I was on fire on the inside. I made two phone calls to wholesalers and was informed about the house. I looked at it the next day and made a phone call to the hard money lender that afternoon. I closed three days later. I set out to prove I practice what I preach and figured it would be a great thing to involve students in.

I got a call from a Realtor around 7PM last November and they wanted to show my house that night. I met her and the buyers at the house and they loved it. I offered to pay $5,000 towards closing costs and they agreed to a sales price of $253,000.

The Realtor told me I would have to wait until Monday (this was on a Saturday) to get the contract and earnest money because the buyers currently had a contract on another house to secure their interest rate. She told me they wanted my house and would cancel the other contract Monday morning. She then said that they wanted to close in one week. My response was, “No problem.”

On Monday, she called back and told me they would not be able to offer a contract because the buyer’s lender informed them that they would lose the interest rate if they pursued my house. I told her to call the lender back and inform them that the buyer’s would get funding elsewhere and the lender would buckle under and give them the same rate rather than lose the loan. She refused. I then offered to increase my contribution by $1,000, for $6,000 total. She refused.
I didn’t have a contract. I had nothing.

The following week the same Realtor called back. She asked if I would still accept the same terms. I agreed and she sent the contract over to Mark, my Realtor. From the start, I had been factoring the title policy cost being included in the $6,000 I was going to contribute to the closing costs.

Mark sent the contract over to me and we briefly went over a few points that I should contest, etc. The Realtor had checked the box which said the seller was to pay for the title policy. She had also added in the Provisions section that the seller was to pay $6,000 for closing costs. I saw nothing out of order so I signed it and sent it back to Mark. MISTAKE! That was one of the big mistakes I made. I should have written in specifically that the title policy expense was to be included in the $6,000. Instead, I ended up paying $1,700 for the title policy PLUS $6,000 for closing costs. I went nuts when it was pointed out that title policy costs are not considered part of closing costs. I went on to ask several title companies, escrow agents & real estate attorney’s what they thought. It was split. Half said it should have been included and half said they were separate.

When I went to the buyers agent to get it right (in my opinion), she countered by saying that it was not part of the agreement and she would “cancel the contract” if I pushed the issue. I asked my Realtor (Mark) if she could do that. He told me that she represented the buyer but it appeared that she took that to mean that she had Power of Attorney for the buyers. She refused to bring my concern to the buyers. I wanted to cancel the contract as it was still in the Option period but I had not had any other offers in three months so I backed off and in a way, allowed the Realtor to bully me on the issue. In other words, I would be coming out of pocket $7,700 now.

A few days later, the buyers had the inspection and the appraisal done. The buyers agent handed me a complete copy of the inspection report and said there were several items that needed to be fixed. I called Mark and told him the inspection was complete and she had given me a copy of the report. Mark told me the agent should soon submit a list of repairs the buyers want done and we would go over them together before sending them back to the buyers agent. In other words, the inspection would reveal flaws in the house and the buyers then request which ones they would like me to fix in order for them to proceed to buy the house. In Texas, this is the Option Period.

Once the Option time passes, the contract is set and if the buyers back out after the option expires, then they lose their Earnest Money ($2,000).

The repair list never came. I called Mark and asked if they ever sent it. He confirmed that it had not been sent. Three days later, the Realtor came by to give me the Option check (which she should have given me the day the contract was offered) and asked me “How are the repairs coming along?” I was stunned. It quickly dawned on me that the Realtor actually thought that the inspection report she gave me was also the list of repairs the buyers wanted me to fix. When she did not get the report back from me, she assumed I had agreed to repair everything the report had listed. I said to the Realtor, “What repairs?” She got very annoyed and told me I didn’t respond to the report and I have to make the repairs. I replied, “The option period is over and you didn’t send us the list.” She then raised her voice and said, “The deal is off. I am canceling the deal.” As she got in her car, I said, “Okay but the buyers will lose their earnest money.” She shook her head and said, “Oh, no they won’t.” She drove off.

I quickly called Mark and he was beside himself. Since I am not a real estate agent, I depended on him to tell me what the buyers’ agent could and could not do. He told me that she could not threaten to cancel the contract without consulting with the buyer first. I had a problem now. The buyers Realtor didn’t know the rules and had messed up by not getting the requested list of repairs to me during the option period and to make it worse, was now threatening to cancel the contract if I didn’t agree to make any repairs. People that know me personally all know that I go out of my way to “C Y A” or in other words, “Cover Your Asset.” I went into CYA mode.

Later that night, the Buyers Agent called me but I let it go to Voice Mail. I was rewarded when she left a message and in it she said, “You need to make those repairs because if you don’t, I am going to cancel this whole deal.” I later found out that she left the same message on Marks voice mail. Since I was in CYA mode, I got out my computer and recorded the voice mail message and made it into a .wav file on my hard drive.
That’s when the fun started. Actually, that is when the stress started for me.

I had called TREC (Texas Real Estate Commission) and confirmed that the buyers’ agent did not have the authority to cancel a contract without the buyers’ consent.

I took my laptop to the buyers’ agents’ office and I asked to speak to the Broker. For the novice, the Broker (in this case it was Keller-Williams) is the top dog. They owned the Keller-Williams office and the buyers’ Realtor worked under the Broker.
The person who came in was not the Broker but they confirmed they were the highest ranking manager in that office. I sat with her and said, “I am sorry to come to you like this but I need this house to close on time and I am not confident that it will happen because your Agent is being a Cowboy.” I then played the recording of the voice mail. The office manager’s eyes began to widen and she shook her head. She said under her breathe, “Oh no… she didn’t.” The message ended and she said to me, “Mr. Watkins, I am sorry that this has happened. You have my word that I will get involved in this transaction and see to it that it closes without any further incident.”

I thanked her and left. I wish there had been no other incidents after that but, plenty followed.

The next day the buyers’ agent called me and had lost her attitude. She apologized for the confusion and said she had made a mistake. She then asked me if I was willing to move forward with the sale. I asked if I was going to be required to make the repairs and she said that it was her mistake and informed the buyers that she had messed up and the buyers still wanted to buy the house. I agreed and since I had met the buyers and had liked them the first night they looked at the house, I offered to make several repairs as an act of good faith. I figured the buyers had not made the mistake so I would not penalize them for their Realtor’s mistake. They were all grateful.

The Realtor then said her “Boss” was with her and was I willing to talk to him? I said “Sure” and her boss got on the phone. He identified himself as the Broker (I later found out from another agent in that office that he was a minority owner of that office).
He asked me, “What is your intention at this point?” My reply was, “I want to get this deal done but I was not willing to allow his agent to walk all over me because she didn’t know the rules.”

He then asked if I could come by his office to talk face to face. I said I would be there in 20 minutes.

When I arrived at his office, I saw the buyers’ agent was there as well. The three of us sat down and we made small talk. Let me stop for a second and talk about one of the biggest problems that exist in real estate (in my opinion)… EGO’S! That’s right… EGO’S! That Broker (I’ll call him Donald) was the most egotistical person I had met in real estate. He snapped his fingers all around, flailed his arms as he spoke, gave me details of his record of success he had enjoyed while he lived in Maryland and he kept going and going. I concluded that he loved hearing himself talk. Looking back on it, I think if he had not gotten involved in the deal, it would have closed without incident.

He asked me what my concerns were. I was blunt and told him I was not happy with how the Realtor was trying to bully me and I was not happy with having to spend an additional $1,700 for the title policy. Further, I had reviewed the HUD-1 and was disgusted at how the title company had padded their fees. He was surprised and asked me to show him what I meant.

I put the HUD-1 from when I bought the house in June down and then put the preliminary HUD-1 from the current sale next to it and told him to look for himself. To let the readers know what I was showing him… I had closed six months earlier with LandAmerica Title. It was being closed by LandAmerica as well but it was not the same branch.

The fees were very different when compared side by side. In fact, they were well over $1,000 higher and I wanted to know why. Donald, stood up and said, “That was in June. We are in a different County now and it has been six months. I can assure you that they are not padding the numbers.”

I asked, “Do you work for Land America Title? How can you tell me this as a fact?” He went on to tell me more of his great resume and never answered the questions. I looked at the buyers’ agent and told her I wanted to change title companies and she said, “The buyers won’t agree to that.”
I got mad and said, “Listen Dorothy, you represent the buyers, you do not have Power of Attorney for them. You HAVE to bring them my request.” She shook her head and the Broker told her I was right but said, “I am going to recommend to them that we stay with the same title company.”
I wanted to switch title companies so I could have someone in my corner who wouldn’t pad numbers.

That is when the Broker and I butted heads. The Broker then said to me, “Look Jim, it’s only a few hundred dollars. In the big picture, it’s really not a big deal. My advise to you is to let it go and let’s get this thing closed so we can all move on.” I sat up and fired back… “Donald, do you have a hundred dollars on you now?” He nodded his head, yes. I continued, “I want you to take it out of your pocket, place it on the table in front of you and go get a cup of coffee. When you come back, it will be gone! And guess what? You will be pissed!” He looked at me with a blank look.

I went on to say, “It is legalized theft. Period! You can’t give me an answer to why the figures are higher and you are defending the title company. It is legalized theft and it’s not right!”

He just shook his head. I then said, “Wait a minute… You are the Broker who is representing the buyers, correct?” He said he was. I said, “Surely as the Broker who represents the buyers, you are NOT GIVING ME, THE SELLER, advice… Are you?” His eyes widened, his mouth opened but nothing came out. I stood up, gathered my things and walked towards the door. I stopped at the door and turned around. I said, “Both of you have made mistakes that should not have been made. The effects of those mistakes will hurt both me and the buyers in the end. I have signed the contract and I will honor my end, even though I made a mistake on the closing costs. I expect both of you to honor your end and I expect this deal to close as planned. The only issue at hand now is where it will close. I will expect to hear back by tomorrow, what the buyers said about changing title companies. Oh, and Dorothy, I want the buyers answer to be in writing with their signatures. I want verification that you asked them as you were directed.” I turned and walked out.

I am bringing Part 1 to a close at this point but I wanted to make sure people understand what I was facing at this point.

I was being watched by a lot of students and there were several local “guru’s” watching over this transaction as well. I felt I was being bullied and I had wanted to withdraw the contract and place the house back on the market. I didn’t think the buyers would pursue the matter and sue me (as that would have been their right). However, if I had done that, I would have breached the contract. As an instructor in real estate, I knew that breaking the agreement would not have been an ethical thing to do. In other words, I had made mistakes thus far but I was not going to breach the contract and set what I felt would have been the worst example of my career, to my students and peers. I decided to move forward and I would take responsibility for the mistakes I had made and I was going to honor the contract.

Remember CYA? I read the contract over and over and over at that point. I was going to find a way for me to recoup some of the money that I was going to lose and I was going to do it legally.

The answer was in the contract.

Please look for Part II of this article as I will explain exactly how I stood up for myself against the Realtor, Broker, Title Company and the Buyers’ Lender…. And WON!

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