Keeping Your Tenants Happy During the Holidays

by | BiggerPockets.com

Looking to send your tenants a signal that you’re partially human? With the holiday season in full effect, now is a perfect time to get into your renter’s good graces.

Here are a few ideas to let your tenants know that you’re not so bad this holiday season:

  • Send out Season’s Greetings Cards
    The cost is minimal and the benefit is outstanding. A simple card can go a long way towards tenant loyalty.
  • Decorate your Property for the Holidays
    Keeping things festive always puts a smile on your tenant’s faces.
  • Throw a Holiday Party
    This works better for larger buildings (I’d guess 4+ units). Mingling with your tenants under a different set of circumstancess will help them to look at you in a different light. The holiday party is a nice perk that can go a long way towards tenant happiness.
  • Upgrade Your Apartments
    We’ve talked in the past about using incentives or gifts to attract tenants. The holiday season is the perfect time to do a few upgrades on your units. Even simple things like new hardware, doorknobs, etc. let your tenants know you care.

Remember, a happy tenant is often a long-term tenant. Find some way to thank them and show your appreciation!

About Author

Joshua Dorkin

Joshua Dorkin is a serial entrepreneur, investor, podcaster, publisher, educator, and co-author of How to Invest in Real Estate. He started BiggerPockets to help democratize the real estate investing landscape for himself and others, aiming to make it accessible for everyone, regardless of income or education. Today, BiggerPockets is the premier real estate investing website online with over one million members and reaching over 70 million people with the message of financial freedom through real estate investing. Joshua, along with his wife and three daughters, make their home in Denver, Colorado, and spend any time they can traveling, exploring, and adventuring. Read more about Joshua’s story in 5280 and Inc.com.

4 Comments

  1. Glenn Simon Inc. on

    We often give tenants gift certificates at most holidays. It keeps our equity building partners (the tenants) happy! A happy tenant means a happy landlord or property manager which means stress free investments.

  2. I like to give my tenants gifts at Christmas and also when I renew the lease with them to say “thanks for being a great tenant”. I usually give something personal like some home made turtle chocolates or some knitted dishcloths and I usually give a gift certificate as well. I think tenants appreciate this gesture and it really helps build a good relationship. It goes both ways because happy tenants also go the extra mile to pay rent on time and look after your property. Also, a nice basket filled with little goodies when they move in really sets the tone for a good relationship as well.

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