How Not to Lose Real Estate Deals

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I’ve been going back and forth with a member of BiggerPockets today about a deal that he found on our site. He was very excited about the property and despite his best efforts, tried to get in touch with the individual posting it, and failed. Here’s a little video with some advice for all the investors (and Realtors) out there to ensure you’re not that guy.

As always, please leave your thoughts in the comments below.

About Author

Joshua Dorkin

Joshua Dorkin is a serial entrepreneur, investor, podcaster, publisher, educator, and co-author of How to Invest in Real Estate. He started BiggerPockets to help democratize the real estate investing landscape for himself and others, aiming to make it accessible for everyone, regardless of income or education. Today, BiggerPockets is the premier real estate investing website online with over one million members and reaching over 70 million people with the message of financial freedom through real estate investing. Joshua, along with his wife and three daughters, make their home in Denver, Colorado, and spend any time they can traveling, exploring, and adventuring. Read more about Joshua’s story in 5280 and


  1. Great video Josh!! Responsiveness is huge! I don’t think you have to check email and phone messages constantly but you should be handling them at least once a day!! If you’re away have someone that can help you out with that while you’re away. Good stuff.

  2. Dean Herbertz on

    You are 100% correct, I myself have been guilty of this when I posted a potential deal that had ended up going to another investor and when someone asked about it again later I did not respond as the deal was past. I should however have let this person know the current status. I will in the future corrrect this error . Thanks
    Dean Herbertz

  3. Very good job on the subject of having the common sense and courtesy to call someone back. BP is not the place to start flaking out on someone especially with deals involved. Accountability is underated and should be valued more.

    Great job Josh

  4. Michael Lauther on

    Josh : thanks for your input. I find biggerpockets to be a valuable resource and check in every few days when possible. Have experienced a lack of response on posted messages for listed properties and would like to see this improved. I would like to Thank those investors who have responded and provided not only information on thier listed property but invaluable information regarding thier unique market places.

  5. Josh:

    Hi Josh,

    That is not a RANT, that is being respectful.

    This is the biggest complaint I have with Real Estate, Investment Advisors, Insurance, what ever!

    Keep up the social ettiquette coaching, man!

    Treat others the way you want to be treated, Amen!

    PS Go Celts! Best LA!

  6. Wow! I’ve been through this before. Though, what’s happened is there will be a property I’m interested in and in my attempt to contact the person listing it I magically get placed on a list for other properties. I can think of one broker in particular who has made a reputation for himself listing properties and not getting back to folks, only for folks to be placed on an email/phone list. It’s pretty disappointing. Though, I guess it’s part of being in this business. There are people who are responsible and those who are not. Hopefully, this will be a good reminder for folks to be more responsible – thanks for the video Josh!

  7. It’s basic business courtesy to respond, even when something is no longer on the table, for all the reasons suggested here. But all my time trying to do business over the last two decades, I’ve seen this attitude that nobody owes anyone the time of day. At least, that’s what I found as an author trying to shop my book around to publishing agents. I sent off over 100 inquiries, and only got back 3 denials. Those three agents must be the only ones out of those 100 or so that are making money. I had similar problems as a musician trying to shop my material. Rude, arrogant, stupid people. Is it a generational thing, or a general state of degeneracy in modern business culture? Do they promote this sort of attitude in business schools, or is it learned from the established culture when these people get jobs?

    As for people doing that in real estate, this is a competitive business. I say, more leftovers for those of us who are wise enough to communicate. The weak shall die and the strong shall live, pyramid of skulls, yada yada…

    • Basic business courtesy isn’t taught in high school or in college. I believe it is common sense, but I suppose we aren’t all born with it. I agree with your comment: The weak shall die and the strong shall live — couldn’t have put it better!

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