{"id":122432,"date":"2020-03-09T10:00:52","date_gmt":"2020-03-09T16:00:52","guid":{"rendered":"https:\/\/www.biggerpockets.com\/blog\/?p=122432"},"modified":"2021-09-12T20:59:57","modified_gmt":"2021-09-13T02:59:57","slug":"how-will-the-role-of-real-estate-agents-change-in-20-years","status":"publish","type":"post","link":"https:\/\/www.biggerpockets.com\/blog\/how-will-the-role-of-real-estate-agents-change-in-20-years","title":{"rendered":"How Will the Role of Real Estate Agents Change in 20 Years?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Real estate is changing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Between iBuyers, new technologies, and the instant gratification economy, the traditional real estate industry of slow-moving mechanics and inefficiencies isn\u2019t going to survive unless something changes\u2014and fast.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019re already seeing companies like Carvana removing the necessity for someone to go to a salesman or car dealership to purchase a vehicle. So, why couldn\u2019t Zillow or another major player do this with <a href=\"https:\/\/www.biggerpockets.com\/agent\/match?utm_source=blog&amp;utm_medium=blog-ad\" class=\"rank-math-link\" target=\"_blank\">real estate agents<\/a>?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But most importantly, how could these changes affect the job market for the <a href=\"https:\/\/www.homelight.com\/blog\/how-many-realtors-in-the-us\/\" target=\"_blank\" rel=\"noopener noreferrer\">1.3 million real estate agents<\/a> in the United States?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">How could their roles change over the next 20 years?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Let\u2019s talk about it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Real Estate Brokerages Could Centralize<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This isn\u2019t a common belief, but it\u2019s certainly an interesting idea.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When companies within an industry or even massive empires throughout history are faced with adversity and conflict, one of their first instincts is to <a href=\"https:\/\/smallbusiness.chron.com\/benefits-centralized-companies-11925.html\" target=\"_blank\" rel=\"noopener noreferrer\">centralize and consolidate their power<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They need to control their fate, and the only way to do that is by taking charge and directing its employees and assets to overcome the competition.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As we know, real estate agents operate as 1099 independent contractors. They simply \u201chang their license\u201d under a brokerage. At the end of the day, it\u2019s their own individual business.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"702\" height=\"336\" src=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2019\/02\/zillow-mortgage-online.jpg\" alt=\"man on the coast searching house on a real estate application on his smartphone. All screen graphics are made up.\" class=\"wp-image-108055\" title=\"\" srcset=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2019\/02\/zillow-mortgage-online.jpg 702w, https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2019\/02\/zillow-mortgage-online-300x144.jpg 300w\" sizes=\"auto, (max-width: 702px) 100vw, 702px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">They hold special values, host a unique culture, and conduct business on their terms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Large brokerages have little to no control over their agents. Therefore, as of right now, they do not have the power to compete with Zillow or iBuyers, effectively dooming the future of real estate agents.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, if brokerages were to centralize, as in, remove 1099 contractor status and employ their agents under an hourly wage or salary (with benefits and all), they may be able to stand up to the big dogs with controlled agent performance, mandatory use of systems, and the effective use of structured budgets.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Related: <\/em><\/strong><em><a href=\"https:\/\/www.biggerpockets.com\/blog\/how-to-build-strong-online-presence-drive-real-estate-business-growth\" target=\"_blank\" rel=\"noopener noreferrer\">The No. 1 Way to Drive Business Growth in 2020? Build a Solid Online Presence\u2014Here\u2019s How<\/a><\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Centralizing May Reduce the Total Number of Active Real Estate Agents<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">One of the major attractions to becoming a real estate agent is the idea that you can operate your own business, schedule your own hours, and create profit relatively quickly, all while having an exceptionally low barrier of entry.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All you really have to do to become a real estate agent is take a class, pass a few tests, and boom, you\u2019re licensed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If brokerages were to centralize, this all goes away.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sure, the licensing process may stay the same. But the incentive isn\u2019t there anymore. You\u2019re simply just going after another 9-t0-5 job with no freedom.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This would dramatically reduce the number of <a href=\"https:\/\/www.biggerpockets.com\/blog\/2015\/12\/04\/how-to-become-a-real-estate-agent\/\" target=\"_blank\" rel=\"noopener noreferrer\">real estate agents<\/a> in the marketplace.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Real Estate Agents Will Become Less Important for \u201cFinding a Home\u201d<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.nar.realtor\/sites\/default\/files\/documents\/2019-home-buyers-and-sellers-generational-trends-report-08-16-2019.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Over 90 percent of all buyers<\/a> are beginning their search online. If we dig deeper, we find that 99 percent of millennials are beginning their home search online.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What does this mean?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It means real estate agents are less important than ever when it comes to finding a home for their clients. In fact, only <a href=\"https:\/\/www.nar.realtor\/sites\/default\/files\/documents\/2019-home-buyers-and-sellers-generational-trends-report-08-16-2019.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">28 percent of all buyers<\/a> are finding their homes due to a real estate agent\u2019s recommendation. That number is only declining.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The days of the real estate agent being a gatekeeper of homes are over. The MLS books are gone, information is everywhere, and people know what they want.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I personally advise my clients to find a home themselves at this point. They were already searching on Zillow. They can see everything I can see except pocket listings. So other than pocket listings, how can I possibly help them find a home more efficiently than they could themselves?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If I see something that fits their criteria, I\u2019ll send it to them to make sure they\u2019ve seen it. But I\u2019m no longer actively searching for homes on behalf of clients anymore unless specifically instructed to.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">My role as an agent has already changed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Related: <\/em><\/strong><em><a href=\"https:\/\/www.biggerpockets.com\/blog\/real-estate-agents-obsolete\" target=\"_blank\" rel=\"noopener noreferrer\">Will Real Estate Agents Be Made Obsolete by 2025?<\/a><\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n    \n  <div id=\"visibility-group-block_ce8cd2d431b18e6d30c9d2e6c57a7dbd\" class=\"visibility-group alignwide  hidden\">\n        \n\n<div id=\"hero-block_d65a84a284c266a8e62c032d5caaf023\" class=\"first:mt-0 hero-block py-4  alignwide   has-background has-slate-200-background-color has-text-color has-theme-gold-color\">\n    <div\n        class=\"gap-10 lg:gap-20 flex flex-wrap lg:flex-nowrap max-w-screen-xl mx-auto px-4 relative lg:items-center \">\n\n        <div class=\"relative z-30 lg:w-1\/2 \">\n            <main class=\"py-4\">\n                \n\n<p class=\"has-slate-800-color has-text-color has-large-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:800\">Find the Right Agent, Close the Best Deal<\/p>\n\n\n\n<p class=\"my-3 md:my-5 lg:my-8 has-slate-900-color has-text-color wp-block-paragraph\" style=\"font-size:18px\">Step #1: Use Agent Finder to match with top <em><strong>investor-friendly<\/strong><\/em> real estate agents to help you find, analyze, and close your next deal.<\/p>\n\n\n\n<div id=button-custom-event-block_da81aaeef80a42b0f825e9195e5adb31 class='button-custom-event'>\n      <a href=\"https:\/\/www.biggerpockets.com\/agent\/match\" x-on:click=\"window.analytics.track(&#039;Blog Block | B2C Marketplace Agent Finder&#039;, {\n      referrer: &#039;https:\/\/www.biggerpockets.com\/blog\/how-will-the-role-of-real-estate-agents-change-in-20-years&#039;,\n    });\" class=\" btn-shape inline-block no-underline has-background has-theme-blue-background-color has-text-color has-white-color\" target=\"_blank\">Find an Agent<\/a>\n  <\/div>\n\n            <\/main>\n        <\/div>\n\n                <div class=\"lg:w-1\/2 first:mt-0 relative h-full lg:flex lg:items-center\">\n            <img decoding=\"async\" class=\"object-cover w-full relative z-20 my-0  rounded-md hidden lg:block\" src=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2021\/08\/Marketplace-Blog-Blocks-Agent-v3.png\" alt=\"investor friendly real estate agent\" title=\"\">\n        <\/div>\n            <\/div>\n<\/div>\n\n  <\/div>\n  \n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n    \n  <div id=\"visibility-group-block_64dd31c79f00f\" class=\"visibility-group  \">\n        \n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"hero-block_64dd2875dba9d\" class=\"first:mt-0 hero-block py-4    has-background has-slate-100-background-color has-text-color has-theme-slate-color\">\n    <div\n        class=\" flex flex-wrap lg:flex-nowrap max-w-screen-xl mx-auto px-4 relative lg:items-center \">\n\n        <div class=\"relative z-30 w-full \">\n            <main class=\"py-4\">\n                \n\n<h3 class=\"wp-block-heading my-0 tracking-tight font-extrabold has-theme-slate-dark-color has-text-color has-large-font-size\">Join the community<\/h3>\n\n\n\n<p class=\"my-3 md:my-5 lg:my-8 has-theme-slate-color has-text-color wp-block-paragraph\" style=\"font-size:16px;font-style:normal;font-weight:400\">Ready to succeed in real estate investing? Create a free BiggerPockets account to learn about investment strategies; ask questions and get answers from our community of +2 million members; connect with investor-friendly agents; and so much more. <\/p>\n\n\n\n<div id=button-custom-event-block_64dd2888dba9e class='button-custom-event'>\n      <a href=\"https:\/\/www.biggerpockets.com\/signup\" x-on:click=\"window.analytics.track(&#039;Blog Block | Acquisition | Free Membership Signup&#039;, {\n      referrer: &#039;https:\/\/www.biggerpockets.com\/blog\/how-will-the-role-of-real-estate-agents-change-in-20-years&#039;,\n    });\" class=\" btn-shape inline-block no-underline has-background has-theme-blue-background-color has-text-color has-white-color\" target=\"_blank\">Sign Up<\/a>\n  <\/div>\n\n            <\/main>\n        <\/div>\n\n            <\/div>\n<\/div>\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n  <\/div>\n  <\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">What Will Agents Become Then?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Real estate agents will become something akin to a consultant. Technically we\u2019re already consultants, but our roles will become less active over time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019re going to be the people you go to <strong>after <\/strong>you\u2019ve gathered all the necessary information you need to buy, sell, or invest in a home.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nowadays, when someone needs an attorney, the last person they end up speaking to is an attorney. They\u2019ll scour the internet for all the information they can possibly soak up, sleep on it, and then make the dreaded phone call to a legal expert.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At that point, the lawyer is simply clarifying and explaining in simpler terms what the person already knows.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is no different from real estate agents.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"702\" height=\"336\" src=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2019\/07\/work-study-apprentice-mentor.jpg\" alt=\"talking-future-goals\" class=\"wp-image-113379\" title=\"\" srcset=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2019\/07\/work-study-apprentice-mentor.jpg 702w, https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2019\/07\/work-study-apprentice-mentor-300x144.jpg 300w\" sizes=\"auto, (max-width: 702px) 100vw, 702px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Clients are looking for information before they ever approach us. Things are different now. Younger people don\u2019t want to talk on the phone. They don\u2019t want to interact with professionals until it becomes necessary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Therefore, the real estate agent needs to become the best at explaining things in simpler terms and <strong>guide<\/strong> clients through the sales process instead of telling them how it\u2019s going to go down.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In effect, this may make it cheaper to use a real estate agent. Instead of the average 3 percent professional fee, we might be seeing more and more of agents asking for 2 percent or less.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Specialties Will Matter More<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You\u2019ll often see a lot of real estate agents stating that they are specialized in helping first-time homebuyers, luxury real estate, investing, VA loan sales, foreclosures, and literally every other field imaginable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While sure, there may be some agents who have been around for so long that they\u2019ve genuinely seen it all. But for the ones who haven\u2019t, there is no way you could specialize in so many fields.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In fact, at that point, it\u2019s not even a specialty.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Specializing in something means that that\u2019s basically all you do and you\u2019re super good at it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this alternate universe of real estate 20 years from now, specialties will matter way more than they do now.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Especially if brokerages centralize. You\u2019ll see different pay scales for agents who specialize, just like attorneys have.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Luxury agents would be the highest-paid due to the complexity of marketing campaigns and the higher fees. First-time homebuyer agents would be in abundance since nearly a<a href=\"https:\/\/www.nar.realtor\/sites\/default\/files\/documents\/2019-home-buyers-and-sellers-generational-trends-report-08-16-2019.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"> third of the market<\/a> consists of those type of buyers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This increased focus on specialization is actually fantastic for the industry since clients will start receiving the best possible service, raising the perceived value of a real estate agent.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Final Thoughts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">While it\u2019s impossible to predict the future of anything, let alone real estate, it\u2019s important to at least anticipate something.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I believe the idea of a centralized brokerage system is very interesting, and I\u2019m curious to know if it\u2019s in effect already within certain firms.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.biggerpockets.com\/real-estate-companies\/find-real-estate-agent-directory\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"706\" height=\"125\" src=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2019\/08\/7.jpg\" alt=\"ad-agent-directory\" class=\"wp-image-114269\" title=\"\" srcset=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2019\/08\/7.jpg 706w, https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2019\/08\/7-300x53.jpg 300w, https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2019\/08\/7-702x125.jpg 702w\" sizes=\"auto, (max-width: 706px) 100vw, 706px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>What do you think the role of agents will be in the future?&nbsp;<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Join the discussion in the comment section below.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The real estate industry is changing rapidly. How will this affect real estate agents and their brokerages? In this article, we go over the potential shifts the industry could experience within the next 20 years.<\/p>\n","protected":false},"author":612375,"featured_media":123092,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5528],"tags":[],"class_list":["post-122432","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-real-estate-news"],"acf":[],"comment_count":0,"_links":{"self":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/posts\/122432","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/users\/612375"}],"replies":[{"embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/comments?post=122432"}],"version-history":[{"count":0,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/posts\/122432\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/media\/123092"}],"wp:attachment":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/media?parent=122432"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/categories?post=122432"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/tags?post=122432"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}