{"id":137551,"date":"2021-05-05T13:30:00","date_gmt":"2021-05-05T19:30:00","guid":{"rendered":"https:\/\/www.biggerpockets.com\/blog\/?p=137551"},"modified":"2023-03-29T02:58:21","modified_gmt":"2023-03-29T08:58:21","slug":"managing-online-reputation","status":"publish","type":"post","link":"https:\/\/www.biggerpockets.com\/blog\/managing-online-reputation","title":{"rendered":"How the Best Landlords Manage Their Online Reputation"},"content":{"rendered":"\n\n      <iframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https:\/\/playlist.megaphone.fm?e=BIGPOC6588057273&#038;light=false\" width=\"100%\"><\/iframe>  \n\n\n\n\n<p class=\"wp-block-paragraph\">If you want to be a successful landlord, your reputation is your greatest asset. Landlords with an excellent reputation attract better tenants and have fewer vacancies. Additionally, having a good reputation allows you to grow your business and increase revenue. However, managing your online reputation can be a challenge. With so much to do running a profitable rental company, it could be easy to leave your online reputation to chance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The chances are that if you manage properties well, you will gain a solid reputation as a good landlord. Many landlords use property management apps to streamline operations. This generally results in greater tenant satisfaction. After all, many tenants like using mobile apps to organize their finances.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It would be a mistake to leave your reputation to chance. That is why the best landlords are proactive when it comes to managing their online reputation. The good news is that it\u2019s not as difficult as you may think.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This article looks at some simple ways to strengthen your reputation as a reliable, trustworthy, and fair landlord.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">What is an online reputation?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your online reputation is how tenants and prospective tenants perceive you when they search online. As a landlord, your online reputation relates to your website, online reviews, social media posts, and any other information people can find about you online.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can manage your online reputation by having a user-friendly website and responding diligently to social media comments and online reviews.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why your reputation matters and how to boost it<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019ve invested hundreds of thousands of dollars in a rental business, you may think that property is your biggest asset. While it\u2019s true that real estate is a tangible asset, your reputation is worth a whole lot more. Rental units that lay empty because the landlord has a poor reputation become a financial liability.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The importance of your reputation as a landlord is evident when you consider the emphasis you place on tenant reputation. For example, you rightly screen tenants to learn about their &#8220;reputation.&#8221; You get credit reports, background checks, employment references, and feedback from previous landlords. What do you do if their reputation doesn\u2019t meet your criteria? You don\u2019t rent to them of course.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before applying to rent an apartment, prospective tenants are also screening you. They check out what previous and current tenants say about you online. They read online reviews and check out social media posts. They do this with one purpose\u2014to find out what your reputation is. What happens if you don\u2019t meet their criteria? The answer is obvious.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Managing your online reputation means taking control of how tenants perceive your landlord business. It\u2019s vital to take control because\u2014like it or not\u2014tenants are checking out your reputation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">According to <a href=\"https:\/\/www.statista.com\/statistics\/315751\/online-review-customer-opinion\/\" target=\"_blank\" rel=\"noopener\">Statista<\/a>, nearly 80% of consumers trust online reviews as much as personal recommendations from friends. The survey also showed that 94% of customers would choose a business based on positive reviews. While these figures are for general online business, they reflect what is happening in the rental market.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are some of the best ways to manage your online reputation to boost your landlord business.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Monitor and embrace social media<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Having a solid online presence on social media is essential to manage your online reputation. People spend most of their time on social media. And if they\u2019ve got something to complain about, they will let the world know on their Facebook, Twitter, or Instagram feed. So, monitoring what people are saying about you is vital to your reputation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While you may shy away from using social media, your tenants are using it whether you are or not. Using social media allows you to manage what is being said about you online. Very often, you can prevent minor tenant issues from snowballing into a major reputation crisis.<\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/www.biggerpockets.com\/guides\/landlord-rental-property-management?itm_source=ibl&amp;itm_medium=blogad&amp;itm_campaign=llguide\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2021\/03\/landlord-guide-ad.png\" alt=\"\" class=\"wp-image-137022 size-full\" title=\"\" srcset=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2021\/03\/landlord-guide-ad.png 500w, https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2021\/03\/landlord-guide-ad-300x300.png 300w, https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2021\/03\/landlord-guide-ad-150x150.png 150w, https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2021\/03\/landlord-guide-ad-200x200.png 200w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\">Purchasing your first rental property is just the beginning of your real estate journey, because being a good landlord is almost as important as making good deals. BiggerPockets&#8217; free guide <a class=\"rank-math-link\" href=\"https:\/\/www.biggerpockets.com\/guides\/landlord-rental-property-management?itm_source=ibl&amp;itm_medium=blogad&amp;itm_campaign=llguide\" target=\"_blank\">How to Become a Landlord: Managing Rental Properties for Real Estate Investors<\/a> will teach you everything\u2014from setting rent to handling evictions.<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Encourage Google reviews<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Online reviews are powerful tools for landlords. If you are already providing an excellent service to your tenants, they will be happy to leave positive reviews. In time, you will build up an incredible four- or five-star rating on Google. Prospective tenants will be able to check out those reviews when they are looking for a new, trustworthy, and reliable landlord.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But what about the possibility of tenants leaving negative reviews or, worse still, fake reviews? Many positive reviews will offset the potential damage from a few negative reviews. In fact, <a href=\"https:\/\/spiegel.medill.northwestern.edu\/news\/are-4.5-stars-better-than-5-.html\" target=\"_blank\" rel=\"noopener\">research<\/a> by Spiegel shows that consumers are more likely to believe a rating between 4.2 and 4.5 stars rather than a perfect five-star reputation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Respond promptly to all reviews<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Online reputation management requires that you respond to all reviews and social media comments\u2014good and bad. Say a tenant tags you in a post, praising you for promptly fixing a leaking faucet. In that case, you can thank them for bringing the matter to your attention.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But what if you get a dreaded negative review? You should address the tenant\u2019s concerns in your reply and offer a solution. Then, it\u2019s essential to follow through and resolve the issue. Since other people can see the review, they will take note of how you handle it. The way you respond to reviews can further enhance your reputation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Use the latest technology for landlords<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The best landlords use innovative technology to boost their reputation. Using online property management software can help streamline your business. This makes it easier to focus on the core of being a landlord\u2014providing an excellent service for tenants.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, rent collection apps make it easier for tenants to pay rent regularly. They can pay by credit card, debit card, or ACH bank transfer. Additionally, property management software can facilitate collecting security deposits, managing maintenance requests, and offering tenants flexible payment solutions. Most rental apps also allow landlords to process rental applications and run tenant screening checks.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Other ways to manage your online reputation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Managing your online reputation doesn\u2019t always involve using technology. Social media is the new word-of-mouth advertising. So, anything you can do to become a better landlord will boost your reputation. Your tenants will be happy to tell others about you on social media.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are few handy tips on improving your reputation as a landlord:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Reward loyal tenants<\/strong>\u2014Good tenants who pay rent on time and care for the property are assets. Therefore, it\u2019s a good idea to reward them for their long-standing business. You could send a gift basket for the holidays or a gift voucher for Amazon.<\/li>\n\n\n\n<li><strong>Offer flexible payments<\/strong>\u2014You can boost your reputation by being flexible with your tenants. For example, some tenants in the gig economy prefer flex rent where they can pay two or three times a month. Or you could offer flexible payment schedules for good tenants who have a temporary financial hardship.<\/li>\n\n\n\n<li><strong>Resolve issues fast<\/strong>\u2014Always be quick to resolve any issues your tenants have. You could use a property management company or decide to do it yourself. Whatever the case, ensure that disputes and problems aren\u2019t left to fester.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Above all, one of the best ways to have a great online reputation is to work hard to be a respectful landlord. That includes keeping an eye on online review sites and looking for negative trends and working to correct them. A sterling reputation encourages more tenants to apply for the units and ensures those renters are happy, reducing turnover and increasing income. Start paying attention to your online reputation today.<\/p>\n\n\n\n  <div id=\"posts_lists-block_6089a426fe5f8\" class=\"  my-10\">\n    <div class=\"\">\n      <!-- Column One -->\n      <div>\n                  <h2 class=\"mt-0 mb-1 js-toc-ignore\">\n            More on landlording from BiggerPockets          <\/h2>  \n                  \n        \n        \n        <div class=\"grid grid-cols-1 gap-y-4 lg:gap-y-7 mt-5\">\n          \n<article \n\tid=\"post-35158\" \n\tclass=\"content-card mb-0 flex flex-col  post-35158 post type-post status-publish format-standard has-post-thumbnail hentry category-landlording tag-seo-optimization\">\n\n\t<header class=\"entry-header\">\t\t\t\n\t\t<!-- Image -->\n        \t\t\t<a class=\"post-thumbnail\" href=\"https:\/\/www.biggerpockets.com\/blog\/how-to-rent-your-house\" target=\"_blank\" aria-hidden=\"true\" tabindex=\"-1\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"225\" src=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2020\/08\/renting-your-house-340x225.jpg\" class=\"size-card w-full  m-0 aspect-[68\/45] object-scale-down wp-post-image\" alt=\"How To Rent Your House: A Step-By-Step Guide\" title=\"\">\t\t\t<\/a>\n\t\t        \n\n\t\t<!-- Content Wrapper -->\n\t\t<div class=\"py-4 \">\t\n                            <div class=\"flex gap-4 justify-between items-center\">\n                    <!-- Category  -->\n                                            <a href=\"https:\/\/www.biggerpockets.com\/blog\/category\/managing-scaling\/landlording\" class=\"transition-colors bg-themeBlue\/20 text-themeBlue-medium hover:bg-themeBlue hover:text-white px-2 py-1 mb-2 inline-block rounded-sm no-underline text-sm\" target=\"_blank\">Landlording &amp; Property Management<\/a>\n                    \n                                            <span class=\"text-sm text-gray-500 hidden lg:inline-block\">12 min read<\/span>\n                                    <\/div>\n            \n           <div class=\"flex gap-3 items-center my-2 flex-nowrap text-base\">\n                <!-- Avatar and Author Name -->\n                <img decoding=\"async\" src=\"https:\/\/bp-wp-migration.s3.amazonaws.com\/author_avatars\/710.jpg\" class=\"w-8 h-8 object-cover my-0 inline-block rounded-full\" alt=\"\" title=\"\"><span class='leading-snug text-slate-500 flex items-center'><span class='hidden whitespace-nowrap sm:inline-block md:hidden lg:inline-block pr-1'><span class='posted-on'><time class=\"entry-date published\" datetime=\"2020-08-26T10:00:51-06:00\">Aug 26, 2020<\/time><time class=\"updated\" datetime=\"2024-06-20T14:35:16-06:00\">Jun 20, 2024<\/time><\/span><\/span>&nbsp;<a href=\"https:\/\/www.biggerpockets.com\/blog\/contributors\/brandonturner\" class=\"no-underline line-clamp-1\" target=\"_blank\">Brandon Turner<\/a><\/span>            <\/div>\n\n            <!-- Post title -->\n\t\t\t<h2 class=\"entry-title js-toc-ignore mt-4 mb-0 text-xl leading-snug text-left\">\n\t\t\t\t<a href=\"https:\/\/www.biggerpockets.com\/blog\/how-to-rent-your-house\" rel=\"bookmark\" class=\"whitespace-normal no-underline font-bold  text-slate visited:text-slate hover:text-themeBlue\" target=\"_blank\">\n\t\t\t\t\tHow To Rent Your House: A Step-By-Step Guide\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\t\n                        <p class=\"text-lg font-normal mt-3 text-slate-500 mb-1 line-clamp-3\">Ready to start earning income each month by renting out your house? This guide covers everything you need to know\u2014from what to expect, to how to draft rental applications, to&hellip;<\/p>\n\t\t<\/div>\n\t<\/header>\n     <footer class=\"flex justify-between mt-auto\">\n        <!-- Comment Count -->\n        \t\t<span class='flex items-center space-x-2 text-sm' x-cloak x-data='commentCount()' :class=\"parseFloat(commentCount) < 1 || commentCount == '' ? 'hidden' : 'flex'\">\n\t\t\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"h-5 w-5 text-slate text-opacity-50\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M17 8h2a2 2 0 012 2v6a2 2 0 01-2 2h-2v4l-4-4H9a1.994 1.994 0 01-1.414-.586m0 0L11 14h4a2 2 0 002-2V6a2 2 0 00-2-2H5a2 2 0 00-2 2v6a2 2 0 002 2h2v4l.586-.586z\" \/>\n            <\/svg>\n\n            <span x-ref=\"comment_count\" class=\"disqus-comment-count text-slate text-opacity-80\" data-disqus-identifier=\"35158\">\n\t\t\t\t\t\t\t<\/span>\n        <\/span>\n\t    <\/footer>\n<\/article><!-- #post-35158 -->\n<article \n\tid=\"post-36399\" \n\tclass=\"content-card mb-0 flex flex-col  post-36399 post type-post status-publish format-standard has-post-thumbnail hentry category-landlording tag-screening-tenants tag-tenant tag-tenant-screening tag-tenants\">\n\n\t<header class=\"entry-header\">\t\t\t\n\t\t<!-- Image -->\n        \t\t\t<a class=\"post-thumbnail\" href=\"https:\/\/www.biggerpockets.com\/blog\/how-to-screen-tenants\" target=\"_blank\" aria-hidden=\"true\" tabindex=\"-1\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"225\" src=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2013\/01\/tenant-screening-1-340x225.jpg\" class=\"size-card w-full  m-0 aspect-[68\/45] object-scale-down wp-post-image\" alt=\"How to Screen Tenants for Rental Property\" title=\"\">\t\t\t<\/a>\n\t\t        \n\n\t\t<!-- Content Wrapper -->\n\t\t<div class=\"py-4 \">\t\n                            <div class=\"flex gap-4 justify-between items-center\">\n                    <!-- Category  -->\n                                            <a href=\"https:\/\/www.biggerpockets.com\/blog\/category\/managing-scaling\/landlording\" class=\"transition-colors bg-themeBlue\/20 text-themeBlue-medium hover:bg-themeBlue hover:text-white px-2 py-1 mb-2 inline-block rounded-sm no-underline text-sm\" target=\"_blank\">Landlording &amp; Property Management<\/a>\n                    \n                                            <span class=\"text-sm text-gray-500 hidden lg:inline-block\">20 min read<\/span>\n                                    <\/div>\n            \n           <div class=\"flex gap-3 items-center my-2 flex-nowrap text-base\">\n                <!-- Avatar and Author Name -->\n                <img decoding=\"async\" src=\"https:\/\/bp-wp-migration.s3.amazonaws.com\/author_avatars\/710.jpg\" class=\"w-8 h-8 object-cover my-0 inline-block rounded-full\" alt=\"\" title=\"\"><span class='leading-snug text-slate-500 flex items-center'><span class='hidden whitespace-nowrap sm:inline-block md:hidden lg:inline-block pr-1'><span class='posted-on'><time class=\"entry-date published\" datetime=\"2013-01-27T09:00:36-07:00\">Jan 27, 2013<\/time><time class=\"updated\" datetime=\"2024-06-28T14:30:30-06:00\">Jun 28, 2024<\/time><\/span><\/span>&nbsp;<a href=\"https:\/\/www.biggerpockets.com\/blog\/contributors\/brandonturner\" class=\"no-underline line-clamp-1\" target=\"_blank\">Brandon Turner<\/a><\/span>            <\/div>\n\n            <!-- Post title -->\n\t\t\t<h2 class=\"entry-title js-toc-ignore mt-4 mb-0 text-xl leading-snug text-left\">\n\t\t\t\t<a href=\"https:\/\/www.biggerpockets.com\/blog\/how-to-screen-tenants\" rel=\"bookmark\" class=\"whitespace-normal no-underline font-bold  text-slate visited:text-slate hover:text-themeBlue\" target=\"_blank\">\n\t\t\t\t\tHow to Screen Tenants for Rental Property\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\t\n                        <p class=\"text-lg font-normal mt-3 text-slate-500 mb-1 line-clamp-3\">Tenant screening is one of the smartest steps to make your property management experience as headache-free as possible\u2014and protect your investments.&nbsp; Here are some things to keep in mind: Have&hellip;<\/p>\n\t\t<\/div>\n\t<\/header>\n     <footer class=\"flex justify-between mt-auto\">\n        <!-- Comment Count -->\n        \t\t<span class='flex items-center space-x-2 text-sm' x-cloak x-data='commentCount()' :class=\"parseFloat(commentCount) < 1 || commentCount == '' ? 'hidden' : 'flex'\">\n\t\t\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"h-5 w-5 text-slate text-opacity-50\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M17 8h2a2 2 0 012 2v6a2 2 0 01-2 2h-2v4l-4-4H9a1.994 1.994 0 01-1.414-.586m0 0L11 14h4a2 2 0 002-2V6a2 2 0 00-2-2H5a2 2 0 00-2 2v6a2 2 0 002 2h2v4l.586-.586z\" \/>\n            <\/svg>\n\n            <span x-ref=\"comment_count\" class=\"disqus-comment-count text-slate text-opacity-80\" data-disqus-identifier=\"36399\">\n\t\t\t\t\t\t\t<\/span>\n        <\/span>\n\t    <\/footer>\n<\/article><!-- #post-36399 -->\n<article \n\tid=\"post-136932\" \n\tclass=\"content-card mb-0 flex flex-col  post-136932 post type-post status-publish format-standard has-post-thumbnail hentry category-biggerpockets-daily category-politics-policy tag-landlording tag-landlording-rental-properties tag-real-estate-comm tag-tenant-relations\">\n\n\t<header class=\"entry-header\">\t\t\t\n\t\t<!-- Image -->\n        \t\t\t<a class=\"post-thumbnail\" href=\"https:\/\/www.biggerpockets.com\/blog\/rent-relief-plans\" target=\"_blank\" aria-hidden=\"true\" tabindex=\"-1\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"332\" height=\"225\" src=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2021\/03\/rent-relief-560x380.png\" class=\"size-card w-full  m-0 aspect-[68\/45] object-scale-down wp-post-image\" alt=\"Beyond the Pandemic: How Rent Relief Plans Can Boost the Rental Economy\" title=\"\">\t\t\t<\/a>\n\t\t        \n\n\t\t<!-- Content Wrapper -->\n\t\t<div class=\"py-4 \">\t\n                            <div class=\"flex gap-4 justify-between items-center\">\n                    <!-- Category  -->\n                                            <a href=\"https:\/\/www.biggerpockets.com\/blog\/category\/biggerpockets-daily\" class=\"transition-colors bg-themeBlue\/20 text-themeBlue-medium hover:bg-themeBlue hover:text-white px-2 py-1 mb-2 inline-block rounded-sm no-underline text-sm\" target=\"_blank\">BiggerPockets Daily<\/a>\n                    \n                                            <span class=\"text-sm text-gray-500 hidden lg:inline-block\">3 min read<\/span>\n                                    <\/div>\n            \n           <div class=\"flex gap-3 items-center my-2 flex-nowrap text-base\">\n                <!-- Avatar and Author Name -->\n                <img decoding=\"async\" src=\"https:\/\/bp-wp-migration.s3.amazonaws.com\/author_avatars\/23983.jpg\" class=\"w-8 h-8 object-cover my-0 inline-block rounded-full\" alt=\"\" title=\"\"><span class='leading-snug text-slate-500 flex items-center'><span class='hidden whitespace-nowrap sm:inline-block md:hidden lg:inline-block pr-1'><span class='posted-on'><time class=\"entry-date published\" datetime=\"2021-04-14T11:30:00-06:00\">Apr 14, 2021<\/time><time class=\"updated\" datetime=\"2024-02-20T16:09:12-07:00\">Feb 20, 2024<\/time><\/span><\/span>&nbsp;<a href=\"https:\/\/www.biggerpockets.com\/blog\/contributors\/scottsmith-2\" class=\"no-underline line-clamp-1\" target=\"_blank\">Scott Smith<\/a><\/span>            <\/div>\n\n            <!-- Post title -->\n\t\t\t<h2 class=\"entry-title js-toc-ignore mt-4 mb-0 text-xl leading-snug text-left\">\n\t\t\t\t<a href=\"https:\/\/www.biggerpockets.com\/blog\/rent-relief-plans\" rel=\"bookmark\" class=\"whitespace-normal no-underline font-bold  text-slate visited:text-slate hover:text-themeBlue\" target=\"_blank\">\n\t\t\t\t\tBeyond the Pandemic: How Rent Relief Plans Can Boost the Rental Economy\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\t\n                        <p class=\"text-lg font-normal mt-3 text-slate-500 mb-1 line-clamp-3\">How can landlords balance their financial needs with their tenants&#8217; to give both parties a way through challenging circumstances? A rent relief plan may be the answer.<\/p>\n\t\t<\/div>\n\t<\/header>\n     <footer class=\"flex justify-between mt-auto\">\n        <!-- Comment Count -->\n        \t\t<span class='flex items-center space-x-2 text-sm' x-cloak x-data='commentCount()' :class=\"parseFloat(commentCount) < 1 || commentCount == '' ? 'hidden' : 'flex'\">\n\t\t\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"h-5 w-5 text-slate text-opacity-50\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M17 8h2a2 2 0 012 2v6a2 2 0 01-2 2h-2v4l-4-4H9a1.994 1.994 0 01-1.414-.586m0 0L11 14h4a2 2 0 002-2V6a2 2 0 00-2-2H5a2 2 0 00-2 2v6a2 2 0 002 2h2v4l.586-.586z\" \/>\n            <\/svg>\n\n            <span x-ref=\"comment_count\" class=\"disqus-comment-count text-slate text-opacity-80\" data-disqus-identifier=\"136932\">\n\t\t\t\t\t\t\t<\/span>\n        <\/span>\n\t    <\/footer>\n<\/article><!-- #post-136932 -->\n<article \n\tid=\"post-90789\" \n\tclass=\"content-card mb-0 flex flex-col  post-90789 post type-post status-publish format-standard has-post-thumbnail hentry category-landlording category-biggerpockets-daily tag-landlording tag-tenants\">\n\n\t<header class=\"entry-header\">\t\t\t\n\t\t<!-- Image -->\n        \t\t\t<a class=\"post-thumbnail\" href=\"https:\/\/www.biggerpockets.com\/blog\/reasons-tenants-leave\" target=\"_blank\" aria-hidden=\"true\" tabindex=\"-1\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"338\" height=\"225\" src=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2017\/07\/good-tenants.png\" class=\"size-card w-full  m-0 aspect-[68\/45] object-scale-down wp-post-image\" alt=\"Top 10 Reasons Tenants Move Out (and How to Keep Them)\" srcset=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2017\/07\/good-tenants.png 1360w, https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2017\/07\/good-tenants-300x200.png 300w, https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2017\/07\/good-tenants-1024x682.png 1024w\" sizes=\"auto, (max-width: 338px) 100vw, 338px\" title=\"\">\t\t\t<\/a>\n\t\t        \n\n\t\t<!-- Content Wrapper -->\n\t\t<div class=\"py-4 \">\t\n                            <div class=\"flex gap-4 justify-between items-center\">\n                    <!-- Category  -->\n                                            <a href=\"https:\/\/www.biggerpockets.com\/blog\/category\/managing-scaling\/landlording\" class=\"transition-colors bg-themeBlue\/20 text-themeBlue-medium hover:bg-themeBlue hover:text-white px-2 py-1 mb-2 inline-block rounded-sm no-underline text-sm\" target=\"_blank\">Landlording &amp; Property Management<\/a>\n                    \n                                            <span class=\"text-sm text-gray-500 hidden lg:inline-block\">6 min read<\/span>\n                                    <\/div>\n            \n           <div class=\"flex gap-3 items-center my-2 flex-nowrap text-base\">\n                <!-- Avatar and Author Name -->\n                <img decoding=\"async\" src=\"https:\/\/bp-wp-migration.s3.amazonaws.com\/author_avatars\/12140.jpg\" class=\"w-8 h-8 object-cover my-0 inline-block rounded-full\" alt=\"\" title=\"\"><span class='leading-snug text-slate-500 flex items-center'><span class='hidden whitespace-nowrap sm:inline-block md:hidden lg:inline-block pr-1'><span class='posted-on'><time class=\"entry-date published\" datetime=\"2021-03-01T09:30:40-07:00\">Mar 01, 2021<\/time><time class=\"updated\" datetime=\"2023-03-29T09:55:15-06:00\">Mar 29, 2023<\/time><\/span><\/span>&nbsp;<a href=\"https:\/\/www.biggerpockets.com\/blog\/contributors\/sterlingwhite\" class=\"no-underline line-clamp-1\" target=\"_blank\">Sterling White<\/a><\/span>            <\/div>\n\n            <!-- Post title -->\n\t\t\t<h2 class=\"entry-title js-toc-ignore mt-4 mb-0 text-xl leading-snug text-left\">\n\t\t\t\t<a href=\"https:\/\/www.biggerpockets.com\/blog\/reasons-tenants-leave\" rel=\"bookmark\" class=\"whitespace-normal no-underline font-bold  text-slate visited:text-slate hover:text-themeBlue\" target=\"_blank\">\n\t\t\t\t\tTop 10 Reasons Tenants Move Out (and How to Keep Them)\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\t\n                        <p class=\"text-lg font-normal mt-3 text-slate-500 mb-1 line-clamp-3\">For landlords, a reliable tenant is worth their weight in gold. Here are the top reasons they move out\u2014and how to fix the problems in advance.<\/p>\n\t\t<\/div>\n\t<\/header>\n     <footer class=\"flex justify-between mt-auto\">\n        <!-- Comment Count -->\n        \t\t<span class='flex items-center space-x-2 text-sm' x-cloak x-data='commentCount()' :class=\"parseFloat(commentCount) < 1 || commentCount == '' ? 'hidden' : 'flex'\">\n\t\t\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"h-5 w-5 text-slate text-opacity-50\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M17 8h2a2 2 0 012 2v6a2 2 0 01-2 2h-2v4l-4-4H9a1.994 1.994 0 01-1.414-.586m0 0L11 14h4a2 2 0 002-2V6a2 2 0 00-2-2H5a2 2 0 00-2 2v6a2 2 0 002 2h2v4l.586-.586z\" \/>\n            <\/svg>\n\n            <span x-ref=\"comment_count\" class=\"disqus-comment-count text-slate text-opacity-80\" data-disqus-identifier=\"90789\">\n\t\t\t\t\t\t\t<\/span>\n        <\/span>\n\t    <\/footer>\n<\/article><!-- #post-90789 -->        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  ","protected":false},"excerpt":{"rendered":"<p>If you want to be a successful landlord, your reputation is your greatest asset. Landlords with an excellent reputation attract better tenants and have fewer vacancies. Don&#8217;t leave your online reputation to chance.<\/p>\n","protected":false},"author":612767,"featured_media":137615,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7119,5183],"tags":[1606,7224,7228,5546],"class_list":["post-137551","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-biggerpockets-daily","category-landlording","tag-landlording","tag-landlording-rental-properties","tag-real-estate-comm","tag-tenant-relations"],"acf":[],"comment_count":0,"_links":{"self":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/posts\/137551","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/users\/612767"}],"replies":[{"embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/comments?post=137551"}],"version-history":[{"count":0,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/posts\/137551\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/media\/137615"}],"wp:attachment":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/media?parent=137551"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/categories?post=137551"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/tags?post=137551"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}