{"id":186176,"date":"2025-12-17T11:22:21","date_gmt":"2025-12-17T18:22:21","guid":{"rendered":"https:\/\/www.biggerpockets.com\/blog\/?p=186176"},"modified":"2025-12-17T11:22:23","modified_gmt":"2025-12-17T18:22:23","slug":"how-my-rent-collection-process-has-evolved-over-the-years","status":"publish","type":"post","link":"https:\/\/www.biggerpockets.com\/blog\/how-my-rent-collection-process-has-evolved-over-the-years","title":{"rendered":"How My Rent Collection Process Has Evolved Over the Years"},"content":{"rendered":"\n<p><em><span data-preserver-spaces=\"true\">This article is presented by <\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.turbotenant.com\/rental-accounting\/?utm_source=biggerpockets&amp;utm_medium=affiliate&amp;utm_campaign=octoberrookie\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">TurboTenant<\/span><\/a><span data-preserver-spaces=\"true\">.<\/span><\/em><\/p>\n\n\n\n<p><span data-preserver-spaces=\"true\">I started my career as an accountant and lasted about six months before I knew I <\/span><span data-preserver-spaces=\"true\">was not made<\/span><span data-preserver-spaces=\"true\"> to sit at a desk all day.&nbsp;<\/span><\/p>\n\n\n\n<p><span data-preserver-spaces=\"true\">I then took on a more active role as a property manager and was <\/span><span data-preserver-spaces=\"true\">given the task of managing<\/span><span data-preserver-spaces=\"true\"> a 40-unit apartment complex. The worst part was that I knew nothing about property management. I <\/span><span data-preserver-spaces=\"true\">was thrown<\/span><span data-preserver-spaces=\"true\"> into the office with little guidance\u2014that is, if you consider a stack of boxes left from the last property manager guidance.&nbsp;<\/span><\/p>\n\n\n\n<p><span data-preserver-spaces=\"true\">There was a drawer full of keys. Some were labeled, but most were not. There were boxes full of receipts and one-page lease agreements. <\/span><span data-preserver-spaces=\"true\">A hand-drawn spreadsheet <\/span><span data-preserver-spaces=\"true\">was taped<\/span><span data-preserver-spaces=\"true\"> to the desk, with unit numbers along the rows and months along the columns, and a red checkmark for <\/span><span data-preserver-spaces=\"true\">the months that were<\/span><span data-preserver-spaces=\"true\"> paid <\/span><span data-preserver-spaces=\"true\">for each unit<\/span><span data-preserver-spaces=\"true\">.<\/span><\/p>\n\n\n\n<p><span data-preserver-spaces=\"true\">From my brief six-month stint as an accountant, I knew this was not proper bookkeeping. Nothing about this system was efficient, and there was no way I <\/span><span data-preserver-spaces=\"true\">would be able to<\/span><span data-preserver-spaces=\"true\"> survive this lack of organization.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span data-preserver-spaces=\"true\">What Worked for Me<\/span><\/h2>\n\n\n\n<p><span data-preserver-spaces=\"true\">Since that first dip into property management, <\/span><span data-preserver-spaces=\"true\">lots of things have<\/span><span data-preserver-spaces=\"true\"> changed. I\u2019ve tried and tested several different processes to keep things organized and efficient. <\/span><span data-preserver-spaces=\"true\">It took me at least two full years of trying out <\/span><span data-preserver-spaces=\"true\">different<\/span><span data-preserver-spaces=\"true\"> methods and <\/span><span data-preserver-spaces=\"true\">acquiring<\/span><span data-preserver-spaces=\"true\"> my own <\/span><span data-preserver-spaces=\"true\">properties<\/span><span data-preserver-spaces=\"true\"> to really solidify a <\/span><span data-preserver-spaces=\"true\">good<\/span><span data-preserver-spaces=\"true\"> bookkeeping system.<\/span><\/p>\n\n\n\n<p><span data-preserver-spaces=\"true\">After several years of self-managing my properties, I decided to outsource to a property management company. After lots of trial and error, I learned that I could better manage my properties myself with the help of property management software (and I had the added benefit of keeping more money in my pocket by returning to self-management).<\/span><\/p>\n\n\n\n<p><span data-preserver-spaces=\"true\">A big part of my success in finding the methods that work best for me was finding the right property management software. I never wanted to go back to manually collecting rent, let alone the other manual tasks that required both my time and energy.&nbsp;<\/span><\/p>\n\n\n\n<p><span data-preserver-spaces=\"true\">Having a portal where your tenants can pay rent is the first step. You want a system that is easy for your tenants to access and <\/span><span data-preserver-spaces=\"true\">where they can<\/span><span data-preserver-spaces=\"true\"> set up automatic payments.&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span data-preserver-spaces=\"true\">TurboTenant for the Win<\/span><\/h2>\n\n\n\n<p><span data-preserver-spaces=\"true\">Having a system in place for rent collection through<\/span> <span data-preserver-spaces=\"true\">a <\/span><span data-preserver-spaces=\"true\">software<\/span><span data-preserver-spaces=\"true\"> like <\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.turbotenant.com\/rental-accounting\/?utm_source=biggerpockets&amp;utm_medium=affiliate&amp;utm_campaign=octoberrookie\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">TurboTenant <\/span><\/a><span data-preserver-spaces=\"true\">completely<\/span><span data-preserver-spaces=\"true\"> eliminates the classic excuse <\/span><span data-preserver-spaces=\"true\">of<\/span><span data-preserver-spaces=\"true\"> \u201cI forgot to pay rent.\u201d<\/span> <span data-preserver-spaces=\"true\">After setting up a rent collection system, <\/span><span data-preserver-spaces=\"true\">you want to make sure<\/span><span data-preserver-spaces=\"true\"> the funds <\/span><span data-preserver-spaces=\"true\">go<\/span><span data-preserver-spaces=\"true\"> into your bank account.<\/span> <span data-preserver-spaces=\"true\">Since <\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.turbotenant.com\/rental-accounting\/?utm_source=biggerpockets&amp;utm_medium=affiliate&amp;utm_campaign=octoberrookie\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">TurboTenant<\/span><\/a><span data-preserver-spaces=\"true\"> is online, <\/span><span data-preserver-spaces=\"true\">gone are<\/span><span data-preserver-spaces=\"true\"> the days of running to the bank to deposit checks.<\/span><span data-preserver-spaces=\"true\">&nbsp;<\/span><\/p>\n\n\n\n<p><span data-preserver-spaces=\"true\">After a tenant has paid rent, you need <\/span><span data-preserver-spaces=\"true\">to have<\/span><span data-preserver-spaces=\"true\"> accurate bookkeeping to show they paid.<\/span> <span data-preserver-spaces=\"true\">This<\/span><span data-preserver-spaces=\"true\"> ensures you have documentation about their payment history, which will be important for your tenant if they move into another rental.&nbsp;<\/span><\/p>\n\n\n\n<p><span data-preserver-spaces=\"true\">Most landlords look at rental history, and paying regularly and on time is a <\/span><span data-preserver-spaces=\"true\">huge<\/span><span data-preserver-spaces=\"true\"> green flag. <\/span><span data-preserver-spaces=\"true\">Some states even require <\/span><span data-preserver-spaces=\"true\">that<\/span><span data-preserver-spaces=\"true\"> landlords provide tenants with a receipt <\/span><span data-preserver-spaces=\"true\">of<\/span><span data-preserver-spaces=\"true\"> their rental payment.<\/span> <a class=\"editor-rtfLink\" href=\"https:\/\/www.turbotenant.com\/rental-accounting\/?utm_source=biggerpockets&amp;utm_medium=affiliate&amp;utm_campaign=octoberrookie\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">TurboTenant<\/span><\/a><span data-preserver-spaces=\"true\"> makes this easy<\/span><span data-preserver-spaces=\"true\">, as<\/span> <span data-preserver-spaces=\"true\">it documents<\/span><span data-preserver-spaces=\"true\"> tenant payment history in real time, <\/span><span data-preserver-spaces=\"true\">and the payment will show<\/span><span data-preserver-spaces=\"true\"> up directly in your dashboard and on your tenants\u2019 portal.<\/span><\/p>\n\n\n\n<p><span data-preserver-spaces=\"true\">After you have everything documented, <\/span><span data-preserver-spaces=\"true\">you need to<\/span><span data-preserver-spaces=\"true\"> include <\/span><span data-preserver-spaces=\"true\">this<\/span><span data-preserver-spaces=\"true\"> for your own bookkeeping <\/span><span data-preserver-spaces=\"true\">purposes<\/span><span data-preserver-spaces=\"true\"> and track money coming in and out for <\/span><span data-preserver-spaces=\"true\">specific properties<\/span><span data-preserver-spaces=\"true\">.<\/span> <a class=\"editor-rtfLink\" href=\"https:\/\/www.turbotenant.com\/rental-accounting\/?utm_source=biggerpockets&amp;utm_medium=affiliate&amp;utm_campaign=octoberrookie\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">TurboTenant <\/span><\/a><span data-preserver-spaces=\"true\">also <\/span><span data-preserver-spaces=\"true\">has<\/span><span data-preserver-spaces=\"true\"> functionality that fully integrates with your bookkeeping system, <\/span><span data-preserver-spaces=\"true\">which makes this<\/span><span data-preserver-spaces=\"true\"> a full-service property management software.<\/span><span data-preserver-spaces=\"true\"> You have a one-stop shop for all rent bookkeeping tasks.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span data-preserver-spaces=\"true\">Final Thoughts<\/span><\/h2>\n\n\n\n<p><span data-preserver-spaces=\"true\">It took me years of trial and error to find the right system. <\/span><span data-preserver-spaces=\"true\">I wanted to self-manage my properties<\/span><span data-preserver-spaces=\"true\">, <\/span><span data-preserver-spaces=\"true\">but I didn\u2019t want to commit<\/span><span data-preserver-spaces=\"true\"> to more work.<\/span><span data-preserver-spaces=\"true\">&nbsp;<\/span><\/p>\n\n\n\n<p><span data-preserver-spaces=\"true\">Setting up automations for rent collection has made my life easier and rent collection way more convenient for both my tenants and me. Who wants to write a check, buy a stamp, and mail out a rent check every month? More importantly, who wants to keep track of all of those checks and make monthly runs to the bank to deposit them?<\/span><\/p>\n\n\n\n<p><span data-preserver-spaces=\"true\">If you need help getting started or taking control of your rent collection and want to be more efficient with your methods, start with software that already has systems and processes built in <\/span><span data-preserver-spaces=\"true\">for you<\/span><span data-preserver-spaces=\"true\">.<\/span> <a class=\"editor-rtfLink\" href=\"https:\/\/www.turbotenant.com\/rental-accounting\/?utm_source=biggerpockets&amp;utm_medium=affiliate&amp;utm_campaign=octoberrookie\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">TurboTenant<\/span><\/a><span data-preserver-spaces=\"true\"> will save you so much time and make you a better, more organized landlord.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article is presented by TurboTenant. I started my career as an accountant and lasted about six months before I knew I was not made to sit at a desk [&hellip;]<\/p>\n","protected":false},"author":273816,"featured_media":165161,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5183],"tags":[],"class_list":["post-186176","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-landlording"],"acf":[],"comment_count":0,"_links":{"self":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/posts\/186176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/users\/273816"}],"replies":[{"embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/comments?post=186176"}],"version-history":[{"count":0,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/posts\/186176\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/media\/165161"}],"wp:attachment":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/media?parent=186176"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/categories?post=186176"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/tags?post=186176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}