{"id":46261,"date":"2013-08-07T14:30:20","date_gmt":"2013-08-07T20:30:20","guid":{"rendered":"https:\/\/www.biggerpockets.com\/renewsblog\/?p=46261"},"modified":"2021-03-16T10:09:19","modified_gmt":"2021-03-16T16:09:19","slug":"2013-08-07-7-things-every-tenant-wants-their-landlord-to-know","status":"publish","type":"post","link":"https:\/\/www.biggerpockets.com\/blog\/2013-08-07-7-things-every-tenant-wants-their-landlord-to-know","title":{"rendered":"7 Things Every Tenant Wants Their Landlord To Know"},"content":{"rendered":"<p>Just for fun, I polled some of my friends about what they, as tenants, would love to say to their landlord&#8217;s face. I told them to be brash and forthright.<\/p>\n<p>Here are their replies &#8230; 7 things your tenants would love to tell you:<\/p>\n<p>1. Just because I\u2019m a day late on my rent doesn\u2019t mean I\u2019m not going to pay it. Asking politely is one thing. Turning into a ruthless mob like character if your rent check is a day late is another thing entirely. Calm the heck down &#8230; you\u2019ll get your money!<\/p>\n<p>2. Telling me that you\u2019ll have someone over soon to fix the A\/C is nice, but actually sending someone over would be better. Tenants know all too well that when the landlord says they\u2019ll send someone over, that means &#8220;I\u2019ll get to it when I get to it.&#8221;<\/p>\n<p>3. It would be great if you answered the phone. It\u2019s amazing how if the rent check is a moment late you can\u2019t get away from your landlord, but if you actually need something from them, you can never get a hold of them.<\/p>\n<p>4. Even though I live in your property I am still a human being. Please don&#8217;t treat me like a child, and please don&#8217;t begin our interaction with the assumption that I&#8217;m going to trash the place. I haven&#8217;t done anything wrong (yet.)<\/p>\n<p>5. Those outlandish rules included in the lease were ridiculous. I can only use the shower during certain times of the day? I&#8217;m not allowed to light candles inside the home? Yeah &#8230; those rules are ridiculous.<\/p>\n<p>6. My pets aren\u2019t going to destroy your home. I have two small harmless cats that, I promise, will not piss all over your carpet or scratch up your trim.<\/p>\n<p>7. It\u2019s not my responsibility to do maintenance on your home. I\u2019m calling you because the faucet is leaking. That&#8217;s not because I can\u2019t fix it. It&#8217;s because I pay rent so that I don\u2019t have to.<\/p>\n<p>****<\/p>\n<h2>7 Things I want My Tenants to Know<\/h2>\n<p>Okay, fair enough. But just for fun, here&#8217;s my reply to each of those points, one by one: 7 things that I, as a landlord, want my tenants to know:<\/p>\n<p>1. Dude, I don&#8217;t get to just blow your rent check on champagne and strippers. If I&#8217;m hassling you about getting me the rent check, it&#8217;s probably because I have to pay the <a href=\"https:\/\/www.biggerpockets.com\/mortgage\" target=\"_blank\">mortgage<\/a>, the tax man, the insurance, the contractors, and more. Those guys all want their money now, and they won&#8217;t take &#8220;my tenant hasn&#8217;t paid me yet&#8221; as an excuse.<\/p>\n<p>Besides which, we have an agreement: I provide you with housing, and you pay rent on the 1st. I&#8217;ve held up my end. So where&#8217;s the check?<\/p>\n<p>2. Yes, sometime&#8217;s there is a delay in getting a contractor over to your house to fix that broken thing. \u00a0But it&#8217;s not due to a lack of trying on my part. If you can recommend someone who&#8217;s actually good, affordable and reliable, let me know. Those people are near-mythical.<\/p>\n<p>3. If your landlord \/ property manager isn&#8217;t doing as good of a job in being responsive to your needs as he is in collecting rent, then you need a better landlord. Our job is to communicate with you and to answer the phone when you call.<\/p>\n<p>That said, your role as a tenant is to understand what <a href=\"https:\/\/www.biggerpockets.com\/blog\/2012\/12\/10\/landlord-maintenance-emergency\/\" title=\"When Is a Landlord\u2019s Maintenance Emergency Truly An Emergency?\" target=\"_blank\">requests are reasonable<\/a> &#8230; and what aren&#8217;t. Fixing a broken dishwasher is reasonable. Replacing all the (perfectly fine) windows with &#8220;newer&#8221; windows is not.<\/p>\n<p>4. If I thought you were going to trash the house, I wouldn&#8217;t have rented it to you. So relax. I obviously trust you to take reasonable care of this house. That&#8217;s why I let you live there.<\/p>\n<p>5. If I don&#8217;t specifically outlaw something within the lease, you can always claim that there&#8217;s &#8220;no rule against it.&#8221; So yes, I have a clause saying that you can&#8217;t operate a BBQ grill\u00a0<em>inside<\/em> of the house. It should be common sense, I know. But you&#8217;d be surprised.<\/p>\n<p>6. Pets cause more damage than you might realize. They cause excess wear-and-tear on the carpets. They leave dander in the carpet, drapes and vents, which needs to be professionally cleaned in case the next tenants have a pet allergy. That&#8217;s why we charge a pet deposit.<\/p>\n<p>7. I definitely don&#8217;t want you to do maintenance on the house &#8212; so it sounds like we&#8217;re in agreement on that point! That said, PLEASE call me when something is amiss. Don&#8217;t wait until a tiny problem grows into an emergency before you call me and say, &#8220;Hey, the water line from the freezer has been leaking slowly for months, but yesterday it got really bad &#8230;.&#8221;<\/p>\n<p>****<\/p>\n<p>What are your thoughts? What do you think your tenants want to tell you? And what would you like to tell them?<br \/>\n<font size=\"-2\">Photo: <a href=\"http:\/\/www.flickr.com\/photos\/lunpar_lala85\/6112429914\/\" target=\"_blank\" rel=\"noopener\">Laura Berardi<\/a><\/font><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Just for fun, I polled some of my friends about what they, as tenants, would love to say to their landlord&#8217;s face. I told them to be brash and forthright. [&hellip;]<\/p>\n","protected":false},"author":826,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5183],"tags":[],"class_list":["post-46261","post","type-post","status-publish","format-standard","hentry","category-landlording"],"acf":[],"comment_count":0,"_links":{"self":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/posts\/46261","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/users\/826"}],"replies":[{"embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/comments?post=46261"}],"version-history":[{"count":0,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/posts\/46261\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/media?parent=46261"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/categories?post=46261"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/tags?post=46261"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}