{"id":76485,"date":"2016-01-19T05:00:13","date_gmt":"2016-01-19T12:00:13","guid":{"rendered":"https:\/\/www.biggerpockets.com\/renewsblog\/?p=76485"},"modified":"2024-01-27T10:01:09","modified_gmt":"2024-01-27T17:01:09","slug":"2016-01-19-cant-afford-property-management","status":"publish","type":"post","link":"https:\/\/www.biggerpockets.com\/blog\/2016-01-19-cant-afford-property-management","title":{"rendered":"Investors: Believe Me, You CAN&#8217;T Afford Property Management. Here&#8217;s Why."},"content":{"rendered":"<p><b><\/b><span style=\"font-weight: 400;\">I am not sure where the attitude comes from that that real estate investing is something that can be done \u201con the side\u201d or something that can be dabbled in. I suppose articles across the internet\u00a0are partially to blame. One article after another about success, and the apparent ease with which this success was achieved &#8212; that\u2019s enough to lead someone to erroneously conclude that success in this sport can somehow be an outcome of some type of passive activity and that real estate investments can be used as a nothing more than a diversification strategy within your otherwise predominantly paper portfolio.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thankfully, not all of us here at BP try to sell you a dream. Some of us actually tell you that this stuff is hard, both mentally and psychologically, and that chances are better than not that you will break long before you find any measure of success. In fact, if you listened to <\/span><a href=\"https:\/\/www.youtube.com\/watch?v=q-SX30T2qZI\" target=\"_blank\" rel=\"noopener\">Podcast 152: Building Wealth and Passive Income with Rental Properties with Ben Leybovich, Brian Burke, and Serge Shukhat<\/a><span style=\"font-weight: 400;\">, I do believe that all three of us were rather blunt on the subject.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t get me wrong &#8212; we were also blunt about the reality that real estate is in fact the best opportunity for most of us to build wealth on our balance sheets and financial freedom on our income statements. However, the \u201cread between the lines\u201d essence of it all is that real estate works only if you do it right &#8212; YOU do it right, not someone do it right for you!<\/span><\/p>\n<h2>What You Need to Know About Property Management<\/h2>\n<p><span style=\"font-weight: 400;\">You can\u2019t afford it! <\/span><\/p>\n<p><em><strong>Related:<\/strong> <a href=\"https:\/\/www.biggerpockets.com\/blog\/2015\/10\/09\/questions-ask-property-management\/\" target=\"_blank\">80 Smart Questions to Ask BEFORE Hiring Your Next Property Management Company<\/a><\/em><\/p>\n<p><span style=\"font-weight: 400;\">Serge came out and said that much in the podcast, for all those who are willing to listen. Brandon Turner didn\u2019t reply anything, because there was nothing to be said &#8212; he\u2019s been trying to find a halfway decent PM for years now, and all it\u2019s doing is costing him time and money. For my part, I sure as hell know that none of the projects I\u2019ve ever bought could be transformed into what they are today under a PM.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s a blatant reality &#8212; none of us can afford a PM for anything we currently hold in our portfolios.<\/span><\/p>\n<h2>Let\u2019s Look at Some Numbers<\/h2>\n<p><span style=\"font-weight: 400;\">One of my favorite series of articles here on BP Blog is the one tracing the repositioning of the Symphony 10-unit. There have been 4 or 5 installments, and you can find them by clicking <a href=\"https:\/\/www.biggerpockets.com\/blog\/2013\/05\/07\/10-plex-case-study\/\" target=\"_blank\">here<\/a>, <a href=\"https:\/\/www.biggerpockets.com\/blog\/2014\/12\/16\/transform-multifamily-failing-to-stabilized-asset\/\" target=\"_blank\">here<\/a>, <a href=\"https:\/\/www.biggerpockets.com\/blog\/2015\/03\/17\/used-creative-refinancing-make-commercial-property-valuable-asset\/\" target=\"_blank\">here<\/a> and <a href=\"https:\/\/www.biggerpockets.com\/blog\/2015\/10\/14\/case-study-10-unit-apartment-add-cash-flow\/\" target=\"_blank\">here<\/a>. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Just to summarize: <\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">I bought the thing in February of 2013 for $373,500. I used a blend of institutional and private money and ended up bringing to closing $5,300 of my own cash (1.5%). It wasn\u2019t 100% financing, &#8217;cause I am not quite as good as Brandon, but it might as well had been.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">I had a lot of turnover in 2013 and spent a lot of money on cap ex, and by the end of that year only managed to clear about $3,000 cash basis accounting. <\/span><\/li>\n<li><span style=\"font-weight: 400;\">I did better in 2014. I was beginning to catch up on the deferred maintenance issues and made strides in stabilizing the tenant base. That year I cleared about $12,000 cash basis accounting. This was $1,000\/door &#8212; not quite $100\/door per monthly CF that is the magic number here on BP (likely due to me).<\/span><\/li>\n<li><span style=\"font-weight: 400;\">In 2015, Symphony cleared about $20,000 cash flow. Three years after the purchase, Symphony is now fully stabilized.<\/span><\/li>\n<\/ul>\n<h2>Could I Afford Management?<\/h2>\n<p><span style=\"font-weight: 400;\">Before a discussion can be had of whether a PM can be afforded, we have to discuss whether a PM is even appropriate. In this case, it took me three years to fully reposition the project, and I was on it every day for the first 6 months, and every other day for the next 6 months! The following year Symphony required much less effort, yet still occupied more time than everything else in my portfolio combined. By 2015 this project is automated, and I have seen an inside of a unit out there one time in the last 6 months.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now the question is: <\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Could a PM do the job that needed to be done? <\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Regardless of the cost, could they do it?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Answer:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are professional property management companies out there. These are companies with thousands of doors in their management portfolio, with developed management and reporting systems. Many have legal, title, accounting, and construction in-house, and if not in-house, they certainly have standing working relationships with all. They have an in with the municipalities they are involved with, strong relationships with code enforcement, auditor, etc.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These are the type of players we use as part of a syndicated acquisition of a 200-unit. Why? Because they are much more systematized than I ever want to be on my own, and they have infrastructure that I can\u2019t possibly afford on my own. Besides, I wouldn\u2019t want their job.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A player like that absolutely could do what needed done on Symphony. The problem &#8212; they don\u2019t want Symphony. A little 10-unit simply cannot support payroll and fees that\u00a0are part of the infrasture of professional management. There just isn\u2019t nearly enough meat on that bone to underwrite the expense of professional management.<\/span><\/p>\n<h2>And if Not Them\u2026<\/h2>\n<p><span style=\"font-weight: 400;\">If not them, then what you get is what I call &#8220;mom and pop&#8221;\u00a0<\/span><i><span style=\"font-weight: 400;\">\u00a0<\/span><\/i><span style=\"font-weight: 400;\">management, and about all they are good for is to mess things up, which is why in the last two weeks I spoke to two investors here on BP who are in the process of firing their PMs, and it ain\u2019t pretty or easy. After all, in order to fire someone, you have to get them on the phone &#8212; that\u2019s not easy if the PM is doing all that they can to avoid you. \ud83d\ude42<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I\u2019m telling you, guys: There\u2019s no magic to this, and this is why Serge simply stated that you will not make any money if you use a PM. I applaud my friend for being candid, as this is an unpopular view on BP today.<\/span><\/p>\n<h2>Speaking About Money<\/h2>\n<p><span style=\"font-weight: 400;\">Typically, a Mom and Pop PM charges a 10% fee &#8212; that\u2019s 10% of gross income. In the case of Symphony, I can tell you that this would have been about $7,000\/annum, which means that in 2013, I would have been as much as $4,000 underwater, in 2014 I would have made $3,000, and in 2015 I would have cleared $13,000 instead of $20,000.<\/span><\/p>\n<p><em><strong>Related:<\/strong> <a href=\"https:\/\/www.biggerpockets.com\/blog\/2014\/06\/08\/8-reasons-using-property-management-waste-time\/\" target=\"_blank\">The 8 Reasons Why Using Property Management Is a Waste of Time<\/a><\/em><\/p>\n<p><span style=\"font-weight: 400;\">What do you think? Can I really afford to lose $7,000 out of $20,000 on a building and still be able to drive a Tesla? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t answer that yet. It gets worse!<\/span><\/p>\n<h2>It\u2019s Not JUST a 10% Fee<\/h2>\n<p><span style=\"font-weight: 400;\">Typically, the 10% is just a flat fee. Additional costs, which are not included in that are lease-up fees, maintenance surcharges, court appearance charges, eviction charges, etc. By the time it\u2019s all said and done, try 12.5 &#8211; 13%!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thirteen percent\u00a0would have meant writing a check for about $9,500 in 2015 &#8212; that\u2019s HALF of the cash flow in 2015!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Really? You think that this is how you\u2019re going to make money in real estate, Mr. I-Have-a-Nice-Paying-Job-in-Silicon-Valley-So-I\u2019ll-Just-Pay-a-PM-to-Manage-My-PIGs-in-Ohio-Indiana-and-Wisconsin? That\u2019s your plan?!<\/span><\/p>\n<h2>Two Points in Conclusion<\/h2>\n<p><span style=\"font-weight: 400;\">One: Small-time real estate investing is not passive. Get over it. Real estate works, but only if you do!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Two: You cannot afford property management &#8212; what more can I say?<\/span><\/p>\n<p><em>Investors: With a subject this polarizing, I&#8217;m sure you have an opinio<strong>n!<\/strong><\/em><\/p>\n<p><strong>Be sure to let me know what you think by leaving a comment below.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I am not sure where the attitude comes from that that real estate investing is something that can be done \u201con the side\u201d or something that can be dabbled in. 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