{"id":77672,"date":"2016-04-06T15:30:36","date_gmt":"2016-04-06T21:30:36","guid":{"rendered":"https:\/\/www.biggerpockets.com\/renewsblog\/?p=77672"},"modified":"2021-03-16T11:55:45","modified_gmt":"2021-03-16T17:55:45","slug":"2016-04-06-avoid-catastophe-tenant-recorded-conversations","status":"publish","type":"post","link":"https:\/\/www.biggerpockets.com\/blog\/2016-04-06-avoid-catastophe-tenant-recorded-conversations","title":{"rendered":"How to Avoid a Legal Catastrophe Caused by Tenant-Recorded Conversations"},"content":{"rendered":"<p><em>[Editor&#8217;s note: This article is meant for informational purposes only. Please consult an\u00a0attorney regarding your specific situation before making any legal decisions.]<\/em><\/p>\n<p>In a <a href=\"http:\/\/www.nytimes.com\/2015\/10\/19\/nyregion\/in-clash-with-landlord-apartment-tenants-in-new-york-use-covert-recordings.html?_r=1\" target=\"_blank\" rel=\"noopener\">groundbreaking article<\/a> published last October by <em>The New York Times<\/em>, tenants described in\u00a0explicit detail their strategies against ineffective, unresponsive, and downright tenuous city\u00a0landlords. Most notably, these Manhattan-area residents reported making secret recordings in\u00a0order to memorialize the landlords\u2019 latest attempts to enter the residence &#8212; attempts that often\u00a0involved the landlord citing allegations of criminal activity afoot or questionable issues with\u00a0major appliances.<\/p>\n<p>The story ultimately focused on unlawful efforts by unscrupulous property managers to oust\u00a0residents enjoying the benefits of rent stabilization &#8212; a source of contention between landlords\u00a0and tenants throughout all five New York City boroughs.<\/p>\n<p>However, the <em>Times<\/em> story also highlighted an important underlying issue that the savvy landlord\u00a0should be aware of: secret recordings. Can a tenant secretly record conversations with a landlord\u00a0or building manager? And, if so, is the content of these recordings usable in any way against the\u00a0landlord in a subsequent conflict &#8212; particularly in landlord\/tenant or small claims court?<\/p>\n<p>Here\u2019s a general overview of secret recording laws, as well as steps for the unwary landlord\u00a0honestly looking to resolve a tenant dispute lawfully, efficiently, and respectfully.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77192\" src=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2016\/03\/multiunit-vs-sfr.jpg\" alt=\"multiunit-vs-sfr\" width=\"702\" height=\"336\" title=\"\" srcset=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2016\/03\/multiunit-vs-sfr.jpg 702w, https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2016\/03\/multiunit-vs-sfr-300x144.jpg 300w\" sizes=\"auto, (max-width: 702px) 100vw, 702px\" \/><\/p>\n<h2>The Where and When<\/h2>\n<p>Landlords should always be aware that a tenant may opt to record the details of a conversation,\u00a0particularly if the issue involves allegations of damage to the unit or a possible breach of the\u00a0lease agreement. The legality of this maneuver depends on (1) where the recording took place\u00a0and (2) what the tenant attempts to do with the recorded content.<\/p>\n<p><em><strong>Related:<\/strong> <a href=\"https:\/\/www.biggerpockets.com\/blog\/2016\/03\/14\/landlord-tenant-laws\/\" target=\"_blank\">How to Safely Navigate Landlord-Tenant Laws as a Real Estate Investor<\/a><\/em><\/p>\n<p>Generally speaking, recording audio or video <a href=\"https:\/\/www.aclu.org\/know-your-rights\/photographers-what-do-if-you-are-stopped-or-detained-taking-photographs\" target=\"_blank\" rel=\"noopener\">in a public space<\/a> is almost always allowed, as the\u00a0law has decided that folks should not expect privacy in a public or common area. Accordingly,\u00a0conversations taking place on the sidewalk, a common area, or parking lot are for the most\u00a0part allowable and not subject to suppression under privacy laws. Along these same lines, a\u00a0conversation occurring in the tenant\u2019s unit may be recorded by the tenant without the necessity\u00a0of consent by any other participant in the verbal exchange.<\/p>\n<p>By contrast, a landlord has a reasonable expectation of privacy in areas not designated as open to\u00a0the public or the tenant population, such as the back office, the landlord\u2019s unit, or other private\u00a0spaces specifically reserved for management.<\/p>\n<h2>The What and How<\/h2>\n<p>Assuming the tenant has lawfully recorded the conversation with the landlord, the next question\u00a0is precisely <em>how<\/em> this information can be used &#8212; and for what. Characteristically, a tenant will\u00a0have opted to record a conversation in preparation for some sort of litigation or claim &#8212; in other\u00a0words, to prove something.<\/p>\n<p>If a tenant tries to use the recording in a subsequent landlord\/tenant issue in a court of law, he or\u00a0she will be under the auspices of the state\u2019s rules of evidence, which are typically modeled\u00a0closely after the <a href=\"https:\/\/www.law.cornell.edu\/rules\/fre\" target=\"_blank\" rel=\"noopener\">Federal Rules of Evidence<\/a>. In order to maintain the reliability of evidence in the\u00a0courtroom, introducing recorded evidence can be somewhat difficult to achieve, most notably\u00a0due to the following issues:<\/p>\n<ul>\n<li>A pure audio recording (with no video) could be of anyone, and it may be difficult to\u00a0prove it is the landlord speaking.<\/li>\n<li>Likewise, it may be difficult to prove the landlord was speaking to the tenant\/plaintiff.<\/li>\n<li>Recordings can be difficult to understand, grainy, or unreliably distorted.<\/li>\n<li>A recording may have been doctored, edited, or truncated, with highly relevant\u00a0exculpatory components erased.<\/li>\n<\/ul>\n<p>Keeping this in mind, any <a href=\"http:\/\/federalevidence.com\/blog\/2013\/may\/authenticating-recorded-conversations\" target=\"_blank\" rel=\"noopener\">recorded conversations<\/a> must be properly \u201cauthenticated\u201d before a\u00a0judge or jury may consider the contents of the conversation in making a decision. If a tenant\u00a0were to seek to introduce the contents of a recorded conversation, he or she should would need a\u00a0corroborating witness to testify that the voices heard on the recording are, in fact, those of the\u00a0tenant and landlord, and that the recording represents an accurate description of the conversation.<\/p>\n<p>Once introduced, the recording becomes just one part of the entire case &#8212; and the court may give\u00a0it as much (or as little) weight as it warrants, depending on the nature of the content and the\u00a0overall relevance of the recording as a whole.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-76596\" src=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2016\/01\/issue-1099s.jpg\" alt=\"issue-1099s\" width=\"702\" height=\"336\" title=\"\" srcset=\"https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2016\/01\/issue-1099s.jpg 702w, https:\/\/www.biggerpockets.com\/blog\/wp-content\/uploads\/2016\/01\/issue-1099s-300x144.jpg 300w\" sizes=\"auto, (max-width: 702px) 100vw, 702px\" \/><\/p>\n<p><em><strong>Related:<\/strong> <a href=\"https:\/\/www.biggerpockets.com\/blog\/2015\/11\/11\/tips-keep-from-being-sued-as-a-landlord\/\" target=\"_blank\">7 Tips to Keep Landlords Free From Costly Tenant Lawsuits<\/a><\/em><\/p>\n<h2>Best Practices<\/h2>\n<p>As a savvy landlord and property investor, you can protect against exposure to liability caused by\u00a0the contents of a secret recording. For starters, you can create a residential lease agreement that\u00a0prohibits secret (or overt) recordings of third parties within the tenant\u2019s residential unit.\u00a0Including this prohibition in the agreement essentially prohibits the tenant from relying on\u00a0surreptitious recordings in the event of conflict or litigation.<\/p>\n<p>In addition, should you become embroiled in landlord\/tenant litigation, your best defense against\u00a0the introduction of alleged recorded conversations is the \u201clack of authenticity\u201d argument, as\u00a0discussed above. In other words, you can prevent the introduction of an unanticipated recording\u00a0by attacking its integrity &#8211;namely the notion that the recording is in fact a true and accurate\u00a0representation of the entire conversation.<\/p>\n<p>Lastly, you can unequivocally avoid the negative exposure of a secret recording by ensuring that\u00a0all confrontational landlord\/tenant conversations take place in your personal office, where a\u00a0reasonable expectation of privacy reigns preeminent and will work to prevent the introduction of\u00a0recorded evidence on constitutional &#8212; which is to say, irrefutable &#8212; grounds.<\/p>\n<p>And, of course, your behavior is a factor as well; conscientious and responsive landlords who\u00a0engage in honest, respectful relationships with tenants are far less likely to find themselves being\u00a0surreptitiously recorded in the first place.<\/p>\n<p><em>Landlords: Have you ever found yourself in a position where a tenant recorded your conversation for legal purposes? How did you handle it?<\/em><\/p>\n<p><strong>Let me know your thoughts with a comment.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>[Editor&#8217;s note: This article is meant for informational purposes only. Please consult an\u00a0attorney regarding your specific situation before making any legal decisions.] In a groundbreaking article published last October by [&hellip;]<\/p>\n","protected":false},"author":130904,"featured_media":77673,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5183],"tags":[],"class_list":["post-77672","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-landlording"],"acf":[],"comment_count":0,"_links":{"self":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/posts\/77672","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/users\/130904"}],"replies":[{"embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/comments?post=77672"}],"version-history":[{"count":0,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/posts\/77672\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/media\/77673"}],"wp:attachment":[{"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/media?parent=77672"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/categories?post=77672"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.biggerpockets.com\/blog\/wp-json\/wp\/v2\/tags?post=77672"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}