Business Page
True Home Ohio Property Management
Property Manager
4.4 stars
393 Reviews
Markets served
Hamilton, OH
Akron, OH
Fairfield, OH
Cuyahoga Falls, OH
Kent, OH
Barberton, OH
Massillon, OH
Middletown, OH
Springfield, OH
Kettering, OH
Beavercreek, OH
Canton, OH
Cincinnati, OH
Dayton, OH
Licenses, Designations or Certificates
REC.2019007551
About us
True Home Ohio Property Management is a professional property management company dedicated to providing our clients with a true home experience with over 40 years of cumulative experience in the companies time being in business. Our team works around the clock to provide the industries best customer service possible for all of our clients. Our #1 goal is to make our residents and home owners/investors get the true home experience they deserve when working with us. True Home Ohio Property Management is your fully licensed and brokered professional landlord in Cincinnati. Our team is here to meet all of your land lording needs. We specialize in rental properties from single family homes to large multi family.
Specialties
Long-term rental: 12+ months
Single-family/Townhouse/Condo
Small multi-family: 2-4 units
Large multi-family: 5-19 units
Large multi-family: 20-49 units
Reviews (393)
4.4 stars
393 Reviews
4.4 stars
392 Reviews
5.0 stars
1 Review
5.0 stars
a month ago
Reviewed by
Dennis Hines
I had an excellent experience with True Home Ohio Property Management. Their team was professional, responsive, and genuinely cared about making the entire property management process smooth and stress-free. Communication was always prompt, maintenance requests were handled quickly, and they kept me informed every step of the way.
What really stood out was their attention to detail and commitment to both property owners and tenants. They made everything easy to understand and were always willing to answer questions with patience and professionalism.
I highly recommend them to anyone looking for reliable and trustworthy property management services in Ohio. Truly a 5-star experience!
5.0 stars
a month ago
Reviewed by
Cherrelle Dukes
I would like to recognize Babcock & Sons Company that’s Contracted with True Home Property Management, for the excellent maintenance and repair service they have provided. Mr. Jason has always been professional, courteous, and dependable. Whenever there has been a maintenance issue, he made sure to communicate clearly about who would be coming and the expected arrival time.
He has always responded promptly to our maintenance requests and worked hard to ensure the issues were resolved quickly and efficiently. I truly appreciate the time, effort, and care him and his team has put into assisting my family.
They have done an awesome job, and it has not gone unnoticed.
Thank you, Mr. Jason, for always being professional and dedicated to helping your residents.
5.0 stars
3 months ago
Reviewed by
Mel
I have just started using true home but from my experience so far this team is very fast at getting stuff done and quick with responding. Richelle is very nice and answers all questions i have. Walked me through alot of things i was unsure of. So far i'm pritty happy to be working with this team.
5.0 stars
3 months ago
Reviewed by
P S
I love being a part of this family. They have made my transition to a new home easy. They care about their job, and clients. I had so many questions and they had every answer, to help. I recommend them completely. Thank you True Home Ohio, for a job well done.
5.0 stars
3 months ago
Reviewed by
Myrna Hennessy
We recently engaged True Home Property Management as our new property manager for a portfolio of homes in the Dayton, Ohio area and we are very happy with their customer service and sense of urgency when it comes to any tenant emergencies. They communicate very well and are very professional. I appreciate their thoroughness and feel confident with their well rounded staff across all aspects of property management. I highly recommend True Home Ohio Property Management if you are seeking a new property manager!
1.0 star
3 months ago
Reviewed by
Grace Dodge
If I could give -1000 stars I would. They bought our rental property from another company and they have not come out once to look at the place. Will not respond to emails. You try to call and it’s a call center. We asked them to come out BEFORE the winter to fix our broken foundation and guess what? Nothing. The basement is flooded and creating mold. Do not rent from this company. They also love tacking on extra fees. Avoid at all costs.
5.0 stars
4 months ago
Reviewed by
Patrick Couch
I’ve been in communication with True Home Ohio Property Management and have been very impressed with their professionalism and responsiveness. They seem highly organized and focused on taking care of their clients. Looking forward to the opportunity to work together in the future.
1.0 star
5 months ago
Reviewed by
camryn weaver
Been renting from True Home for about three months now and came to the realization that they don’t really care about their tenants. Off of first impressions alone, there was no one to physically show us a tour of our apartment. The floorboards are completely uneven and lifting in some areas, as well as the counters. When we moved in maintenance mustve just sat around in the apartment because it wasnt really clean at all. There was grime in the shower and cobwebs all over the house so we took it upon ourselves to clean. And now we’re dealing with an issue of our upstairs neighbors being excessively loud and disruptive and True Home has started to ignore my complaints even when I provided evidence. Do not waste your time here.
5.0 stars
10 months ago
Reviewed by
Patricia Mejia
I found True Home Ohio on Bigger Pockets after a terrible experience with my previous property manager, and I couldn’t be happier with the switch. From my very first call, Zach and his team have been professional, proactive, and clear in their communication.
Abi handled onboarding and repairs smoothly, and Cyril from the leasing team kept me updated every step of the way with detailed plans—something I never got with my last PM company. Even though I only have one property, they’ve treated me like a valued client.
Thanks to True Home Ohio, the process has been stress-free, organized, and a complete turnaround from my past experience. Highly recommend!
5.0 stars
10 months ago
Reviewed by
Patricia Mejia
I found True Home Ohio on Bigger Pockets after a terrible experience with my previous property manager, and I couldn’t be happier with the switch. From my very first call, Zach and his team have been professional, proactive, and clear in their communication.
Abi handled onboarding and repairs smoothly, and Cyril from the leasing team kept me updated every step of the way with detailed plans—something I never got with my last PM company. Even though I only have one property, they’ve treated me like a valued client.
Thanks to True Home Ohio, the process has been stress-free, organized, and a complete turnaround from my past experience. Highly recommend!
5.0 stars
a month ago
Reviewed by
Dennis Hines
I had an excellent experience with True Home Ohio Property Management. Their team was professional, responsive, and genuinely cared about making the entire property management process smooth and stress-free. Communication was always prompt, maintenance requests were handled quickly, and they kept me informed every step of the way.
What really stood out was their attention to detail and commitment to both property owners and tenants. They made everything easy to understand and were always willing to answer questions with patience and professionalism.
I highly recommend them to anyone looking for reliable and trustworthy property management services in Ohio. Truly a 5-star experience!
5.0 stars
a month ago
Reviewed by
Cherrelle Dukes
I would like to recognize Babcock & Sons Company that’s Contracted with True Home Property Management, for the excellent maintenance and repair service they have provided. Mr. Jason has always been professional, courteous, and dependable. Whenever there has been a maintenance issue, he made sure to communicate clearly about who would be coming and the expected arrival time.
He has always responded promptly to our maintenance requests and worked hard to ensure the issues were resolved quickly and efficiently. I truly appreciate the time, effort, and care him and his team has put into assisting my family.
They have done an awesome job, and it has not gone unnoticed.
Thank you, Mr. Jason, for always being professional and dedicated to helping your residents.
5.0 stars
3 months ago
Reviewed by
Mel
I have just started using true home but from my experience so far this team is very fast at getting stuff done and quick with responding. Richelle is very nice and answers all questions i have. Walked me through alot of things i was unsure of. So far i'm pritty happy to be working with this team.
5.0 stars
3 months ago
Reviewed by
P S
I love being a part of this family. They have made my transition to a new home easy. They care about their job, and clients. I had so many questions and they had every answer, to help. I recommend them completely. Thank you True Home Ohio, for a job well done.
5.0 stars
3 months ago
Reviewed by
Myrna Hennessy
We recently engaged True Home Property Management as our new property manager for a portfolio of homes in the Dayton, Ohio area and we are very happy with their customer service and sense of urgency when it comes to any tenant emergencies. They communicate very well and are very professional. I appreciate their thoroughness and feel confident with their well rounded staff across all aspects of property management. I highly recommend True Home Ohio Property Management if you are seeking a new property manager!
1.0 star
3 months ago
Reviewed by
Grace Dodge
If I could give -1000 stars I would. They bought our rental property from another company and they have not come out once to look at the place. Will not respond to emails. You try to call and it’s a call center. We asked them to come out BEFORE the winter to fix our broken foundation and guess what? Nothing. The basement is flooded and creating mold. Do not rent from this company. They also love tacking on extra fees. Avoid at all costs.
5.0 stars
4 months ago
Reviewed by
Patrick Couch
I’ve been in communication with True Home Ohio Property Management and have been very impressed with their professionalism and responsiveness. They seem highly organized and focused on taking care of their clients. Looking forward to the opportunity to work together in the future.
1.0 star
5 months ago
Reviewed by
camryn weaver
Been renting from True Home for about three months now and came to the realization that they don’t really care about their tenants. Off of first impressions alone, there was no one to physically show us a tour of our apartment. The floorboards are completely uneven and lifting in some areas, as well as the counters. When we moved in maintenance mustve just sat around in the apartment because it wasnt really clean at all. There was grime in the shower and cobwebs all over the house so we took it upon ourselves to clean. And now we’re dealing with an issue of our upstairs neighbors being excessively loud and disruptive and True Home has started to ignore my complaints even when I provided evidence. Do not waste your time here.
