Business Page
10X Property Management
Property Manager
4.0 stars
159 Reviews
Markets served
Columbus, OH
Licenses, Designations or Certificates
Licensed Broker Licensed & Insured General Contractor. State of OH Licencse BRK.2023004884
About us
At 10X Property Management, we redefine excellence in property management services. Here is a link to a quick introductory video about our services. https://www.loom.com/share/8e65f2cada0846aca127b568a498f7ab As a full-service management company, we handle every aspect of property management, from leasing and maintenance to evictions, rent collection, and disbursements. Our comprehensive approach ensures that property owners can enjoy peace of mind while maximizing their investment returns. What sets us apart in the industry is our unique offering: an in-house, licensed, bonded, and insured General Contracting firm. This integrated model allows us to provide unparalleled support to our clients by offering seamless solutions for property maintenance and renovations. Whether it's routine maintenance tasks or major renovations, our expert team has the skills and resources to handle any project efficiently and effectively. At 10X Property Management, we prioritize client satisfaction and property performance above all else. Our team of experienced professionals is dedicated to delivering personalized service and tailored solutions to meet the specific needs of each property owner. We understand that every property is unique, and we work closely with our clients to develop customized management plans that align with their goals and objectives. With our commitment to transparency, integrity, and professionalism, we strive to exceed our clients' expectations at every turn. From our streamlined leasing process to our proactive maintenance approach, we go above and beyond to ensure that our clients' properties are well-managed and profitable. Whether you're a seasoned investor or a first-time property owner, you can trust 10X Property Management to protect and enhance your investment. Experience the difference of working with a property management company that truly cares about your success. Choose 10X Property Management for all your property management needs. Link to Introductory Video https://www.loom.com/share/8e65f2cada0846aca127b568a498f7ab
Specialties
Commercial
Offices
Mixed Use
Long-term rental: 12+ months
Single-family/Townhouse/Condo
Small multi-family: 2-4 units
Large multi-family: 5-19 units
Large multi-family: 20-49 units
Large multi-family: 50-99 units
Large multi-family: 100+ units
Reviews (159)
4.0 stars
159 Reviews
4.0 stars
159 Reviews
0.0 star
0 Reviews
5.0 stars
a month ago
Reviewed by
Will Lu
I’ve had a great experience with this property management company so far. The team is responsive, professional, and easy to communicate with. They took over management of my Columbus property and made the transition very smooth. I especially appreciate how they keep me updated, handle issues promptly, and provide clear communication throughout the process.
After working with other property managers in the past, I really value having a team that is reliable, transparent, and actually follows through. Very happy with the service so far and would definitely recommend them to other property owners!
2.0 stars
a month ago
Reviewed by
Larita Canton
Approved July- Keys 8/24.. I am sharing the information to see if they will call or get the AI girl off the phone service! OK..
application process was smooth and I'm starting to think because you're gonna have to go through a lot once you move in.. I got approved right away 30 days later I got my keys however I gave them everything that was wrong in the unit to include the mode and open holes for rodents to enter in the basement that still has not been cleaned out as of 9/8. I was not in a rush to move however, I was trying to secure the unit because the space in the accommodations inside were nice! However, a lot of the their places are patchwork "per other tenants" you will never speak to someone consistently. They will have you create all these maintenance request, which will never happen at that time right now me and my family has not physically moved into the place and will not move into the place until I know it's cleared and safe from the mold although I did just pay them $3500 which I kind of want my money back with legal advice ( I just didnt realize I would be getting the run arounds). I have been renting since 1999 and I have never experienced anything like this to include the shady seamless process! This is a very honest review tread lightly.!
1.0 star
2 months ago
Reviewed by
Angel Kirk
My experience is similar to a review but even worse. I applied to a property that was listed on their site but was informed that they were no longer managing the property. So my application was applied to a different property.
Long story short they are extremely disorganized. They charge unreasonable fees for a money grab. They have withheld my deposit for beyond 30 days which is ILLEGAL! At first they sent me over subtracting a “cleaning fee” because they were not prepared to give me my full amount back. I have witnesses(including the company I paid) that can attest that the property was left in pristine condition. So they then send an updated deposit amount taking my entire deposit.
The owner of the property has water in her name through HOA, it was never in my name. Now they are attempting to retroactively bill me for something that was NEVER in my name and they NEVER disclosed the amount for 2 full years of tenancy. Absolutely disgusting!!!
PLEASE BEWARE of this company and their practices.
5.0 stars
2 months ago
Reviewed by
Christine Woods
Ms.Tiara & Ms.Amalea are exceptional individuals who consistently returned phone calls and resolved any issues I encountered with the tenant portal. Additionally, I highly commend Ms. Carolina, who served as the most proficient maintenance supervisor. Despite the challenges I faced during my move-in, the company promptly addressed them and completed work orders in a timely manner, exceeding my expectations. I am confident that I will return in the future.
5.0 stars
3 months ago
Reviewed by
Shawntay Reed
Great housing. They stay up to date with everything. Miss Tierra panel is a great property manager. The housings is beautiful. They really care about their tenants
5.0 stars
3 months ago
Reviewed by
Tharindu Gajaweera
I had an outstanding experience working with 10X Property Management throughout my entire investment property journey in Columbus—from purchasing the properties to eventually selling them.
The team provided valuable guidance during the purchase process, helped me find reliable tenants, and managed all maintenance and repairs quickly and professionally. Communication was always prompt, they were attentive to my requests, and every interaction was handled with patience, professionalism, and genuine empathy. It gave me great peace of mind knowing my investment was in such capable hands.
When it came time to sell one of my properties, I also worked with Amalea through DREAM Living, and the process was smooth, efficient, and well-managed from start to finish.
A special thank you to Gamal, Amalea, Tiara, and Carolina for their incredible support, dedication, and outstanding customer service. Each of you played an important role in making what could have been a stressful experience feel seamless.
I highly recommend 10X Property Management and DREAM Living to anyone looking for a trustworthy, knowledgeable, and responsive team to partner with for your investment property portfolio.
5.0 stars
3 months ago
Reviewed by
Alequa Fletcher
10X Property Management never ceases to deliver an excellent, smooth and stress free experience. This is my second time using them since my move to Ohio. Their professionalism, prompt maintenance and overall outstanding service is unparalleled. I absolutely recommend 10X Properties Management!
1.0 star
3 months ago
Reviewed by
Marissa Shurelds
This company is shady as hell! I toured a home AND applied to the home and was OVER qualified for it. I get a msgs from Katrina Doctor telling me that unfortunately the home had already been rented out and I couldn't get a refund for my application but they could apply it to another unit. I did not want any other house they have listed for one. But also, why would you allow someone to tour and apply to a home that isn't available??? So i express this and am told that they may have a delay with removing unavailable listings. However, today, the listing is still up on their website as available and their third party screening company stated that to their knowledge, the unit is still listed as available. So do not apply to the Julia Court listing, you will be scammed!! They're basically scamming people out of their application fees! Mind you, the home has a HUGE hole in a room in the basement so repairs weren't even complete, however, it's so called "unavailable because another tenant had been approved for it prior to me applying." Idk who they think they're fooling but a dispute definitely was made! I wouldn't ever apply for a home with this company again! SCAMMERS!!!
1.0 star
4 months ago
Reviewed by
Liam Webb
We have lived here for 2 years. We have faced nothing but issues from the beginning. We didn't have water for the first month because they argued with us that it was turned on and had to rebate us for the first months rent. Despite being sent videos of the faucets not working. We then found out that despite advertising washer and Dryer hookups, there was no actual hookups for the dryer. We were given an indoors outlet for the lint trap, this created the issue of lint now ending up covering our basement area. We recieved a charge last month for clearing the basement drain of this debris. We also have had the walls in the basement replaced 3 times, the entire basement area cleaned of mould, and we've had to fight to get even the basic of repairs made. This company has replaced every aspect with AI, including the emergency maintenance line that just told me our broken kitchen sink, that has been broken for 2 1/2 days now, doesn't count as an emergency because the water damage can be contained. We have had to go to the city for an entire packet of coding violations, we've had our lease canceled after signing for the second year and told we've had to leave, yk until we reached out to the city and then suddenly -as we are less than 30 days to move out- it's not that they're making us leave-oh no! we're just switching you to month to month :)
This company will look for anything and everything they can charge you for, for rentals that are probably all full of mould and god knows what else given the other half of the duplex Also had an entire pack of coding violations inside.
Save yourself. Don't rent here. If you rent from 10x currently, I recommend reaching out to the city with any concerns. Seems to be the only ones able to reach your rental company you pay money to directly.
1.0 star
4 months ago
Reviewed by
Freddi Carpentino
You will never hear from them after paying the application fee. We ended up having to apply for another house, whose qualifications were way more strict so I know that the house we applied for with 10x is being left up to farm application fees off Zillow. I have filed a police report in order to obtain my funds back via bank dispute. This company is crooked as hell. “Waiting for a background check” for over a week and a half, still to this day no answer at all, not even a denial. Called repeatedly to be met only with AI and a voicemail where nobody calls you back. We saw a house yesterday and were approved within two hours, these people are scammers.
5.0 stars
a month ago
Reviewed by
Will Lu
I’ve had a great experience with this property management company so far. The team is responsive, professional, and easy to communicate with. They took over management of my Columbus property and made the transition very smooth. I especially appreciate how they keep me updated, handle issues promptly, and provide clear communication throughout the process.
After working with other property managers in the past, I really value having a team that is reliable, transparent, and actually follows through. Very happy with the service so far and would definitely recommend them to other property owners!
2.0 stars
a month ago
Reviewed by
Larita Canton
Approved July- Keys 8/24.. I am sharing the information to see if they will call or get the AI girl off the phone service! OK..
application process was smooth and I'm starting to think because you're gonna have to go through a lot once you move in.. I got approved right away 30 days later I got my keys however I gave them everything that was wrong in the unit to include the mode and open holes for rodents to enter in the basement that still has not been cleaned out as of 9/8. I was not in a rush to move however, I was trying to secure the unit because the space in the accommodations inside were nice! However, a lot of the their places are patchwork "per other tenants" you will never speak to someone consistently. They will have you create all these maintenance request, which will never happen at that time right now me and my family has not physically moved into the place and will not move into the place until I know it's cleared and safe from the mold although I did just pay them $3500 which I kind of want my money back with legal advice ( I just didnt realize I would be getting the run arounds). I have been renting since 1999 and I have never experienced anything like this to include the shady seamless process! This is a very honest review tread lightly.!
1.0 star
2 months ago
Reviewed by
Angel Kirk
My experience is similar to a review but even worse. I applied to a property that was listed on their site but was informed that they were no longer managing the property. So my application was applied to a different property.
Long story short they are extremely disorganized. They charge unreasonable fees for a money grab. They have withheld my deposit for beyond 30 days which is ILLEGAL! At first they sent me over subtracting a “cleaning fee” because they were not prepared to give me my full amount back. I have witnesses(including the company I paid) that can attest that the property was left in pristine condition. So they then send an updated deposit amount taking my entire deposit.
The owner of the property has water in her name through HOA, it was never in my name. Now they are attempting to retroactively bill me for something that was NEVER in my name and they NEVER disclosed the amount for 2 full years of tenancy. Absolutely disgusting!!!
PLEASE BEWARE of this company and their practices.
5.0 stars
2 months ago
Reviewed by
Christine Woods
Ms.Tiara & Ms.Amalea are exceptional individuals who consistently returned phone calls and resolved any issues I encountered with the tenant portal. Additionally, I highly commend Ms. Carolina, who served as the most proficient maintenance supervisor. Despite the challenges I faced during my move-in, the company promptly addressed them and completed work orders in a timely manner, exceeding my expectations. I am confident that I will return in the future.
5.0 stars
3 months ago
Reviewed by
Shawntay Reed
Great housing. They stay up to date with everything. Miss Tierra panel is a great property manager. The housings is beautiful. They really care about their tenants
5.0 stars
3 months ago
Reviewed by
Tharindu Gajaweera
I had an outstanding experience working with 10X Property Management throughout my entire investment property journey in Columbus—from purchasing the properties to eventually selling them.
The team provided valuable guidance during the purchase process, helped me find reliable tenants, and managed all maintenance and repairs quickly and professionally. Communication was always prompt, they were attentive to my requests, and every interaction was handled with patience, professionalism, and genuine empathy. It gave me great peace of mind knowing my investment was in such capable hands.
When it came time to sell one of my properties, I also worked with Amalea through DREAM Living, and the process was smooth, efficient, and well-managed from start to finish.
A special thank you to Gamal, Amalea, Tiara, and Carolina for their incredible support, dedication, and outstanding customer service. Each of you played an important role in making what could have been a stressful experience feel seamless.
I highly recommend 10X Property Management and DREAM Living to anyone looking for a trustworthy, knowledgeable, and responsive team to partner with for your investment property portfolio.
5.0 stars
3 months ago
Reviewed by
Alequa Fletcher
10X Property Management never ceases to deliver an excellent, smooth and stress free experience. This is my second time using them since my move to Ohio. Their professionalism, prompt maintenance and overall outstanding service is unparalleled. I absolutely recommend 10X Properties Management!
1.0 star
3 months ago
Reviewed by
Marissa Shurelds
This company is shady as hell! I toured a home AND applied to the home and was OVER qualified for it. I get a msgs from Katrina Doctor telling me that unfortunately the home had already been rented out and I couldn't get a refund for my application but they could apply it to another unit. I did not want any other house they have listed for one. But also, why would you allow someone to tour and apply to a home that isn't available??? So i express this and am told that they may have a delay with removing unavailable listings. However, today, the listing is still up on their website as available and their third party screening company stated that to their knowledge, the unit is still listed as available. So do not apply to the Julia Court listing, you will be scammed!! They're basically scamming people out of their application fees! Mind you, the home has a HUGE hole in a room in the basement so repairs weren't even complete, however, it's so called "unavailable because another tenant had been approved for it prior to me applying." Idk who they think they're fooling but a dispute definitely was made! I wouldn't ever apply for a home with this company again! SCAMMERS!!!
1.0 star
4 months ago
Reviewed by
Liam Webb
We have lived here for 2 years. We have faced nothing but issues from the beginning. We didn't have water for the first month because they argued with us that it was turned on and had to rebate us for the first months rent. Despite being sent videos of the faucets not working. We then found out that despite advertising washer and Dryer hookups, there was no actual hookups for the dryer. We were given an indoors outlet for the lint trap, this created the issue of lint now ending up covering our basement area. We recieved a charge last month for clearing the basement drain of this debris. We also have had the walls in the basement replaced 3 times, the entire basement area cleaned of mould, and we've had to fight to get even the basic of repairs made. This company has replaced every aspect with AI, including the emergency maintenance line that just told me our broken kitchen sink, that has been broken for 2 1/2 days now, doesn't count as an emergency because the water damage can be contained. We have had to go to the city for an entire packet of coding violations, we've had our lease canceled after signing for the second year and told we've had to leave, yk until we reached out to the city and then suddenly -as we are less than 30 days to move out- it's not that they're making us leave-oh no! we're just switching you to month to month :)
This company will look for anything and everything they can charge you for, for rentals that are probably all full of mould and god knows what else given the other half of the duplex Also had an entire pack of coding violations inside.
Save yourself. Don't rent here. If you rent from 10x currently, I recommend reaching out to the city with any concerns. Seems to be the only ones able to reach your rental company you pay money to directly.
1.0 star
4 months ago
Reviewed by
Freddi Carpentino
You will never hear from them after paying the application fee. We ended up having to apply for another house, whose qualifications were way more strict so I know that the house we applied for with 10x is being left up to farm application fees off Zillow. I have filed a police report in order to obtain my funds back via bank dispute. This company is crooked as hell. “Waiting for a background check” for over a week and a half, still to this day no answer at all, not even a denial. Called repeatedly to be met only with AI and a voicemail where nobody calls you back. We saw a house yesterday and were approved within two hours, these people are scammers.
