Tenant won’t do the background and credit check
I have a prospective tenant who applied for my rental property. They met the qualifications and I moved on to the background and credit check. I used mysmartmove.com and sent them the invitation via email to do the background check at their leisure. The invitation was sent 19 days ago and I have reminded them multiple times via text and through mysmartmove.com emails. They have said they will do it each time I’ve reminded them but nothing has come of it. Is it time to withdraw the background check and deny them and am I legally allowed to do so?