How do I cancel Pro Membership?
I've enjoyed the membership but would now like to cancel. I'm not sure how to navigate the site to cancel. I appreciate any help you can offer. I believe my Pro Membership is due to renew next month in March.
Many Thanks!
On top right hand corner you click on your picture -> Then settings -> Then Billing and Payments -> Once again click Billing and Payments you will see Cancel my Membership.
Thanks for the reply. I'm not seeing that option? Perhaps I'm already cancelled?
Please reach out to the support department at [email protected].
I was told by Bigger Pockets that I could cancel my membership but it renewed annually on September 2, 2023. My credit card company allowed the charge of $390.00 to go through and say because it was a recurring charge that they can do nothing about it now. How do I resolve the charge. I wish I was using your services but have not used it at all!
Hi @Pamela H Stilz,
Please reach out to the support department at [email protected] and a representative will help address your charge concern!
I did Noah, I reached out on September 2 and again today. My subscription was not cancelled though I was told it would be.
Quote from @Galen Ikonomov:
On top right hand corner you click on your picture -> Then settings -> Then Billing and Payments -> Once again click Billing and Payments you will see Cancel my Membership.
I was given the same instructions and those options are not there - I even sent a screenshot of my page to the support people to show them.