What to do if you are banned from sending messages ?
@Desmond Richards , unless you have done something that violates the site rules, you're probably not banned.
In order to send a message, you must first be colleagues with someone. Which means you send a colleague request, and they accept. Then you can message. You can also send a message with the colleague request, but only once.
Thanks for responding. I may have send a few request without being colleague and each time I log on I get this message saying to contact admin because I've been banned from messaging
@Joshua Dorkin , might answer that!
@Desmond Richards - There was a ban, but it has been removed. You're all set. Our filters are pretty strict, and sometimes will catch people that they shouldn't. Apologies.
@Joshua Dorkin I have the same issue - would you mind looking into this?
@Ben McDermott - I just sent you an email to explain.
Hey @Joshua Dorkin , aren't you a little busy to be doing everything? I would think someone of your cred would have an assistant to handle these things :).
@Jimmy Hong - When you've got a small company, you pick up the slack anywhere and everywhere you can.
Plus, @Joshua Dorkin doesn't sleep...he waits for BP issues to arise and then squashes them!
I got inadvertently banned as well. I am new to BP and was sending Colleague Requests to the small handful of people in my ZIP code.
Sorry to bother, it came up that I am banned on my account. When I search who to contact if this happens this is the only thing that comes up.
Let me know what I need to do.
@brandonturner @Joshua Dorkin @jonholdman
Hey guys my account says I am banned and to contact an admin, but I have searched and searched and I do not see anywhere to contact an admin once you receive the message.
Can someone please help me out? I am a PRO account so I don't want to keep getting charged 30 bucks a month, if I am banned or have to stay banned etc.
Obviously, I want to stay with BP for sure, but I also don't want to waste 30 bucks a month if I cannot make any post or network with people.
Let me know what I need to do.
Thanks for your help.
PS Keep in mind if you send me a message I cannot read it while the ban is there. So maybe email me to my actual email account or something. Thanks Again.
i've been banned as well. any chance that can be lifted?
I just got banned from using messages, HELP. I have no idea how this happend or why?
This post has been removed.
Originally posted by @Joshua Dorkin :
Jimmy Hong - When you've got a small company, you pick up the slack anywhere and everywhere you can.
AHH the joys of being an entrepreneur!
what are the key reasons for someone to be banned from messaging system?
How to get unbanned?
I also just got banned from messaging. I was sending colleague requests and not even listing my phone, e-mail or website info, just an introduction. I sent an e-mail to support, waiting to hear back from them. I also called the number BP suggested. 1st call, got cut off, 2nd call heard multiple voices on calls but no one picked up, 3rd call was told he had to access my computer in order to fix. I am not comfortable with that. HELP! I was really loving this site ...........
Solicitation is not allowed through the Private Message system. If you send messages to people, stating what you do, or asking if they are looking for something, this is considered solicitation. Asking people if they would like to add you to their team is solicitation.
@Mark Aaron , these are the types of messages that will get you banned, and you must contact the support team to ask if the ban can be lifted.
The system is set up to automatically ban people who abuse the rules, and after X times being banned, the ban becomes permanent.
Customer support has responded and gave me a couple of pointers on what I may have done incorrectly @Mindy Jensen . I will be more careful. I believe the phone number was on the same page where it said I was banned. I did not google search for a BP number. Can I private message you with the phone number I called - if you would like to look into it.
@Joshua Dorkin I am banned from messaging , I cant send colleague's request, i know the rules I didn't marketed anything only sent request to someone who was a high profile in real estate and being a real estate whole seller I just send him the request to be a part, he msged me back that he will spam me, I think he did it and now I am banned, I never marketed anything, please help me in this regard.
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