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Ariel K.
  • Texas
79
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144
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San Antonio Property Management

Ariel K.
  • Texas
Posted Jul 19 2022, 08:20

I need new property management for a 12-unit building in San Antonio.  Our rents are between $750 and $825 - does anyone know of a property manager that can handle a property like this?  My current PM is dropping us, so we need to move fast.  Feel free to PM me.  Thanks!

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8
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Jennifer Boubel
Pro Member
  • Investor
  • South-Central, TX
7
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8
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Jennifer Boubel
Pro Member
  • Investor
  • South-Central, TX
Replied Jul 19 2022, 10:04

Hi Ariel.  I have a couple of recommendations.  I'll send you a PM.  

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58
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David Brent
  • Rental Property Investor
  • San Antonio, TX
46
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58
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David Brent
  • Rental Property Investor
  • San Antonio, TX
Replied Jul 19 2022, 11:36

Contact Bill Wheeler at Stonewall Property Group.  He (well, his team) manages my 24 unit C class in SA with similar rents/tenant profile. It's hard to find a PM who does that size!   bwheeler @ stonewallpropertygroup . com  210 x 479 x 1616‬.  Feel free to mention me.

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Drew Sygit#2 Managing Your Property Contributor
  • Property Manager
  • Royal Oak, MI
3,638
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7,028
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Drew Sygit#2 Managing Your Property Contributor
  • Property Manager
  • Royal Oak, MI
Replied Jul 20 2022, 05:29

@Ariel K.

In our experience, the #1 mistake owners make when selecting a Property Management Company (PMC) is ASSUMING instead of CONFIRMING.

It's often a case of not doing enough research, as they don't know what they don't know!

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator.

So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.

EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean? What documents do they require, what credit scores do they allow, how do they verify previous rental history, etc.? You’d be shocked by how little actual screening many PMC’s do!

This also leads owners to ASSUME simpler is better when it comes to management contracts.

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

We have a 14-page management contract that we've added our real experiences to over the years, with the intent of protecting both us AND the landlord. Beyond the Monthly Management, Placement & Maintenance fees, all other fees in our contract are IF EVENT -> THEN fees.

We don’t know any PMCs to recommend in the area mentioned, but since selecting the wrong PMC is usually more harmful than selecting a bad tenant, you might want to read our series about “How to Screen a PMC Better than a Tenant”:

https://www.biggerpockets.com/member-blogs/3094/91877-how-to-screen-a-pmc-better-than-a-tenant-part-1-services-and-processes

We recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

EDUCATE YOURSELF - yes, it will take time, but will lead to a selection that better meets your expectations & avoids potentially costly surprises!

P.S. If you just hire the cheapest or first PMC you speak with and it turns into a bad experience, please don’t assume ALL PMC’s are bad and start trashing PMC’s in general. Take ownership of your mistake and learn to do the proper due diligence recommended above😊

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Replied Oct 11 2022, 12:58

@Jennifer Boubel could you also send me your recommendations as well? :)

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Replied Nov 17 2022, 15:07
Quote from @Jennifer Boubel:

Hi Ariel.  I have a couple of recommendations.  I'll send you a PM.  


 Hi Jennifer, Can you send me some recs as well?

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Replied Nov 17 2022, 15:08
Quote from @Linda TANG:
Quote from @Jennifer Boubel:

Hi Ariel.  I have a couple of recommendations.  I'll send you a PM.  


 Hi Jennifer, Can you send me some recs as well?

@Jennifer Boubel

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8
Posts
7
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Jennifer Boubel
Pro Member
  • Investor
  • South-Central, TX
7
Votes |
8
Posts
Jennifer Boubel
Pro Member
  • Investor
  • South-Central, TX
Replied Dec 7 2022, 12:30
Quote from @Linda TANG:
Quote from @Linda TANG:
Quote from @Jennifer Boubel:

Hi Ariel.  I have a couple of recommendations.  I'll send you a PM.  


 Hi Jennifer, Can you send me some recs as well?

@Jennifer Boubel


 Linda, I sent you the info!  

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Eliott Elias#3 BRRRR - Buy, Rehab, Rent, Refinance, Repeat Contributor
  • Investor
  • Austin, TX
5,506
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9,861
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Eliott Elias#3 BRRRR - Buy, Rehab, Rent, Refinance, Repeat Contributor
  • Investor
  • Austin, TX
Replied Dec 7 2022, 22:14

Happy to share my connect.