Hello BP, my name is Brian and this is my first post! My fiancee and I have a rental and are looking for new tenants. I am curious on how people are declining tenants. I have gotten a lot of people with criminal records, bankruptcy's etc. When I have been declining them I have been giving them a denial letter that I have found online. I know that I cannot decline based on gender, age, etc. Are there any extra steps that anyone takes to make sure that the applicant cannot come after me for denial? Thanks for your help.
In general, the vaguer the better with denial letters. I would simply say "Thank you for applying, but we can not approve you as the owner doesn't allow anyone with a felony." Not to sound harsh, but if they have a felony or multiple evictions, they are likely used to getting denied because that's pretty basic criteria. Always be kind and civil, but do not give a lot of details, IMO it's unneeded. You won't be working with them, this isn't a negotiation, so just clear and simple they don't meet the requirements and that's that.
Make sure it's clear and obvious in your add and also your emails what your criteria is, you don't want to waste their time or yours.
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