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Paul Engelberger
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Management Company Suggestions- Milwaukee

Paul Engelberger
Pro Member
Posted Dec 26 2022, 08:13

Hi Everyone,

I am looking for a management company for my multi unit in the Milwaukee Riverwest area.  It has two dwellings on one lot.  A duplex in the front and a in-law house in the back.  The property is fully updated (Elec, plumbing, cabinets, appliances, etc).  So, the property should have little on site needs.  I just need a company to handle the vetting, tenant relations, and any work orders that should arise.  Any help would be appreciated.


Paul Engelberger

PJE Investments LLC

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Carsten Schwab
  • Real Estate Agent
  • Milwaukee, WI
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Carsten Schwab
  • Real Estate Agent
  • Milwaukee, WI
Replied Dec 26 2022, 10:13

Hi Paul! I've used a few management companies in the Milwaukee area. Each have their pluses and minuses,  but many of my experiences weren't great. Currently I use Smart Asset Realty in Waukesha.   They have been fantastic! They are professional,  very responsive,  and a pleasure to work with.   I'd definitely recommend talking to them to see if they would fit with your investing goals and current structure.

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Rebecca Knox
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  • Specialist
  • Milwaukee, WI
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Rebecca Knox
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  • Specialist
  • Milwaukee, WI
Replied Dec 27 2022, 06:09

Like many local investors in Milwaukee, I have used Citywide Rentals for the past 2 years and I am very happy with their service and prices. If I didn't use Citywide, I'd use Mike Baron at PMI of Greater Milwaukee Property Management or Ed Riggenbach at Welcome Home Milwaukee Property Management.

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Brock Mogensen
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  • Real Estate Syndicator
  • Milwaukee, WI
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Brock Mogensen
Pro Member
  • Real Estate Syndicator
  • Milwaukee, WI
Replied Dec 27 2022, 07:16

Smart Asset Realty - happy to make an intro if you'd like

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Paul Engelberger
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Paul Engelberger
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Replied Dec 28 2022, 06:17

Thank you, for the help!  I will reach out to them today!  I left Smart Access reality a message a few days back but no reply as of yet.  It might be due to the holidays.

-Paul

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Drew Sygit#2 Managing Your Property Contributor
  • Property Manager
  • Royal Oak, MI
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Drew Sygit#2 Managing Your Property Contributor
  • Property Manager
  • Royal Oak, MI
Replied Jan 6 2023, 04:31

@Paul Engelberger

Even if someone give you a referral, what meets their expectations, may not meet yours.

In our experience, the #1 mistake owners make when selecting a Property Management Company (PMC) is ASSUMING instead of CONFIRMING.

It's often a case of not doing enough research, as they don't know what they don't know!

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator – and they often select the first PMC they call!

So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.

EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean? What documents do they require, what credit scores do they allow, how do they verify previous rental history, etc.? You’d be shocked by how little actual screening many PMC’s do!

This also leads owners to ASSUME simpler is better when it comes to management contracts.

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

We have a 14-page management contract that we've added our real experiences to over the years, with the intent of protecting both us AND the landlord. Beyond the Monthly Management, Placement & Maintenance fees, all other fees in our contract are IF EVENT -> THEN fees.

We don’t know any PMCs to recommend in the area mentioned, but since selecting the wrong PMC is usually more harmful than selecting a bad tenant, you might want to read our series about “How to Screen a PMC Better than a Tenant”:

https://www.biggerpockets.com/member-blogs/3094/91877-how-to-screen-a-pmc-better-than-a-tenant-part-1-services-and-processes

We recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

EDUCATE YOURSELF - yes, it will take time, but will lead to a selection that better meets your expectations & avoids potentially costly surprises!

P.S. If you just hire the cheapest or first PMC you speak with and it turns into a bad experience, please don’t assume ALL PMC’s are bad and start trashing PMC’s in general. Take ownership of your mistake and learn to do the proper due diligence recommended above😊

Please send us any feedback via email, as we do not use the DM feature here.

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Rebecca Knox
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  • Specialist
  • Milwaukee, WI
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Rebecca Knox
Pro Member
  • Specialist
  • Milwaukee, WI
Replied Jan 6 2023, 08:25

Also try Alyssa Hygert at MKE Leasing