General Landlording & Rental Properties

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Complaints with a new renter; should i just say no?

Posted Jan 15 2022, 19:02

Hello, I just rented out my first unit. The renter asked for a couple of maintenance works to be done upon moving. Some of those requests are legitimate, which will be fixed asap by my contractor but a couple of them seem not worth fixing. For example, she says some shelves in the kitchen are missing in cabinets and in the freezer and a handle is missing on a closet door. Do you think it is ok to let her know that even though I will fix any structural issues asap, I will not be adding shelves to the kitchen or handles to the closet door. What do you think? I don't want her to text me everytime a handle gets loose.

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