Interviewing insurance brokers
I'm shopping around for an insurance broker for multi-family residential in San Francisco
What should I be looking for in a broker?
What are some questions to ask?
@ Maria Teo - Here are just a few questions I'd probably start with:
How long have you been in insurance (an agent)?
How long have you been specifically insuring residential real estate investors / landlords?
What carriers do you have access to that are geared towards insuring landlords/investors?
Do you insure investors just in CA or multi-state?
Do you have any references / clients I could reach out to?
How does your agency manage claims, what does that process look like?
How does your agency's billing work?
How does your certificate process work and what is the typical turnaround time if myself or my lender requests a COI?
Who would be my main contact for additions, deletions, policy changes, billing issues/questions, etc. if I were to bind coverage with you?
How does your agency set itself apart from other agents in this niche?