Taking Over Tenant-Occupied Units

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Just closed on six units, details to come soon!  They are all tenant-occupied with valid leases, some expiring end of next month.

Does anyone have a form "welcome" letter with deferred maintenance/needs questionnaire?  I have the inspection reports obviously, but I want to tackle issues that are of most importance to the current tenants to encourage them to stay.  Rents are at market, so I plan to let them know there will be no increases on 2015 renewals.

Any assistance would be appreciated - first time taking over tenant-occupied properties!