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Anthony Catoni
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  • Germany
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PMS and Client reporting

Anthony Catoni
Pro Member
  • Germany
Posted Jan 28 2023, 16:35

I'm looking for PMS recommendations that will generate financial reports for my clients (property owners) at the end of each month. It would be nice to allow the clients to have a separate login, but not a requirement. I'd like them to see a booking calendar as well as financial data so they can track the health of their business. I like Hospitable because of the AI and automation features, but I'm not sure it works well for property managers needing to report back to property owners. Please let me know what you recommend!

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Will Fraser
  • Real Estate Broker
  • Salt Lake City & Oklahoma City
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Will Fraser
  • Real Estate Broker
  • Salt Lake City & Oklahoma City
Replied Jan 28 2023, 16:39

I use Hospitable for my hosting management and then Buildium for my owner-facing PMS system.  I put together a simple "look back, look around, look forward" loom video each month at distribution day and use that format to share with our owners what's going on and what's coming up.

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Brooklyn McCarty
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  • Investor
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Brooklyn McCarty
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  • Investor
Replied Jan 28 2023, 17:25

I think most PMS have a breakdown by property you can break down by month for revenue & occupancy. 

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Leslie Anne Morris
  • Real Estate Agent
  • Smoky Mountains, TN
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Leslie Anne Morris
  • Real Estate Agent
  • Smoky Mountains, TN
Replied Jan 28 2023, 22:44

I use Ownerrez for my property management company and it does all of these things. 

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Drew Sygit#2 Managing Your Property Contributor
  • Property Manager
  • Royal Oak, MI
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Drew Sygit#2 Managing Your Property Contributor
  • Property Manager
  • Royal Oak, MI
Replied Jan 29 2023, 05:10

@Anthony Catoni most free and low-cost PMS won't offer separate logins fo clients as they are designed for DIY users.

Buildium would probably be among the cheapest options that offer an Owner Portal.

OwnerRez seems to be for the STR market.

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Nathan Gesner
  • Real Estate Broker
  • Cody, WY
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Nathan Gesner
  • Real Estate Broker
  • Cody, WY
ModeratorReplied Jan 29 2023, 05:56

I second Buildium. If you want professional results, you need to use professional software. Cheap software offers cheap results.

  • Property Manager Wyoming (#12599)

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Andrew Steffens
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#3 Short-Term & Vacation Rental Discussions Contributor
  • Tampa, FL
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Andrew Steffens
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#3 Short-Term & Vacation Rental Discussions Contributor
  • Tampa, FL
Replied Jan 29 2023, 06:47

We use Streamline and it does a pretty decent job.

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Replied Feb 6 2023, 05:04
I use Hostaway and it is pretty great. Easy to use as well.

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Aaron T.
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  • Developer
  • Aguada, PR
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Aaron T.
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  • Developer
  • Aguada, PR
Replied Feb 6 2023, 05:10

We use ownerrez. It gives owner statements at the end of the month with their income, expenses, etc... 

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Solomon Price
  • Central Florida
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Solomon Price
  • Central Florida
Replied Feb 15 2023, 07:34
Quote from @Andrew Steffens:

We use Streamline and it does a pretty decent job.


 We have been using Streamline for about 5 months now, and it seems to get the job done, but aren't super pleased with it. Have you tried any other PMS software before?

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Andrew Steffens
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#3 Short-Term & Vacation Rental Discussions Contributor
  • Tampa, FL
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Andrew Steffens
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#3 Short-Term & Vacation Rental Discussions Contributor
  • Tampa, FL
Replied Feb 15 2023, 08:21
Quote from @Solomon Price:
Quote from @Andrew Steffens:

We use Streamline and it does a pretty decent job.


 We have been using Streamline for about 5 months now, and it seems to get the job done, but aren't super pleased with it. Have you tried any other PMS software before?


 Yes, Guesty, and it was horrible.  The reasons we went to SL from Guesty was financials.  However, I hear they are better now.  How many units do you have?

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Solomon Price
  • Central Florida
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Solomon Price
  • Central Florida
Replied Feb 15 2023, 10:27
Quote from @Andrew Steffens:
Quote from @Solomon Price:
Quote from @Andrew Steffens:

We use Streamline and it does a pretty decent job.


 We have been using Streamline for about 5 months now, and it seems to get the job done, but aren't super pleased with it. Have you tried any other PMS software before?


 Yes, Guesty, and it was horrible.  The reasons we went to SL from Guesty was financials.  However, I hear they are better now.  How many units do you have?


At the moment we have one property live, up and running, with several more being added over the next month or two. Any advice you could give to us would be very appreciated!