Handling Rochester Properties

7 Replies | Upstate New York, New York

I used eastman for a year and just switched. Do not recommend them.  The owner is a great guy...however he isnt the one running the day to day operations and maintenance.  

@Drew Kai

Just wanted to update this for people who read it in the future. Eastman charged the wrong rent amount to our tenant for about Six months when the lease clearly showed the correct amount. They are not good about staying on top of tenants who are late on rent (or needing to be evicted).

The maintenance department is terrible.. overcharged for small jobs, did work that wasn’t really needed to inflate the bill, and charged for work that didn’t even happen. There were also significant issues (such as furnace not working ). That the maintenance guy knew about and never even mentioned to us because he knew we didn’t want him to do the work.