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General Landlording & Rental Properties

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Patrick O.
  • Philadelphia, PA
30
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54
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Having trouble with the site eRentpayment

Patrick O.
  • Philadelphia, PA
Posted Oct 13 2017, 06:44
I had a rental payment processed on 10/4/17 and still haven't received payment. Their Facebook page has a post saying processing that's normally 2-3 days will be 3-5 because they're changing banks. They never sent notice prior to this change or else I would have had the tenant mail it for this month. Also, after realizing they were having issues instead of directly notifying anyone who could be effected they put a blanket statement out on Facebook. I only noticed because I happened to go to the bank yesterday. I find this very troubling and was wondering if anyone has had a similar issue or any thought on how to handle it

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