Bridgehouse in Ladera Ranch CA

14 Replies

Hi Bob,

I did use the company to facilitate the sale of one of my houses this summer.  The concept seem pretty good to me I was a little skeptical that the incoming tenant would actually buy our home but what I didn't expect was to be able to choose who the tenant was (that was refreshing).  We had 3 families very interested and after meeting all 3 we found the best fit for our situations and future plans.  I would give my recommendation of the company things went as planned, we felt it was a better plan than letting our house sit for sale by owner all summer producing no income. 

My wife and I used them to sell our house in Orlando, I was probably like 2% over the current market value but we put in a lot of upgrades so pushing the sale out on a rent to own contract worked better for us.  We are about 13 months in things have been going pretty good we had 2 maintenance issues but Bridgehouse paid for them so that was a cool.  I say go for it!

We had an issue at first with our tenant but Bridgehouse stepped in and took care of things like the promised.  I appreciate that they put my home before profits I know it's not fun dealing with problems but it shows good faith.  So I gave the another house to do for me. 

My name is Rick Stewart and if you contact me via social media (this website does not allow posting email or I would),  I can give you court documents and my attorney's information to verify that after THREE MONTHS of receiving zero rent, we had to forcefully evict (unlawful detainer) the tenant that Mario/Bridgehouse screened and moved in. Tenant moved in April 1, 2019. Mario served 3-day pay or quit on June 1, 2019, but did not follow up with the unlawful detainer, but kept telling us via text, that "he was working on it". Finally, we served the 3-day pay or quit on July 8, 2019, went to mediation Aug 20, 2019, trial Aug 22, 2019.

Despite the contract clearly stating that Bridgehouse would pay us rent regardless of whether tenant pays them, Bridgehouse taking care of all damages to property....we have not received any money from Bridgehouse. Despite Mario claiming that "we are waiting for court date because tenant is contesting"....we had to get the court date and forceful removal in 36 days.

How did we get a court date and unlawful detainer BEFORE Mario could get a court date when we started our 3-day pay or quit a MONTH AFTER when Mario served the tenant? Because, as our attorney found out through court documents, Mario/Bridgehouse NEVER filed the paperwork to evict the tenant. If we would not have filed our paperwork, our tenant would still be sitting in our house and not paying rent.

So it is pretty obvious that Mario was lying to us. He never did the court paperwork. Never filed for a court date. He took $5,995 from the tenant and now has went silent. I have not heard from Mario in over 2 months. Nobody ever answers the numbers listed on their website and of course he doesn't answer his cell phone.

This is suprising to us because Mario is very nice on the phone. A person who comes off as someone you can trust. He is a very smooth talker....

If you email me, I will provide you all proof. I am a high school teacher, not a landlord. We just wanted to sell our house, but now is completely damaged and will need thousands in repairs. We are also out 4 months of rent.

If you google Bridgehouse America, you will find their website URL.  Then you will see that they went out of business.  These recent posts have to be by employees or friends of Mario.

Rick what are you smoking buddy I work for Intel and how could you let someone live in your house for 4 months without paying you rent bro...don't eviction take like 3 weeks....sounds fishy to me. 

I totally agree with you Sam.  I have proof of everything I am stating.

Bridgehouse kept telling us during month of June that they were evicting the tenant.  Bridgehouse did serve the 3-day pay or quit on June 1, 2019.  On June 8, they were supposed to file the unlawful detainer.  I asked EIGHT TIMES for the court date...but the response was always "we are working on it"..."we will have a court date soon"..."tenant is contesting".  We went to court house first week of July only to find out that Bridgehouse never filed any further paperwork.

Finally, on July 8, 2019, we served our own 3-day pay or quit.  July 15, 2019 we served the unlawful detainer.  Tenant did contest which delayed process 11 days.  We go to mandatory settlement conference Aug 20 and trial date is Aug 22.  I am not sure how you get three weeks....

After 24 days of not hearing from Bridgehouse, he finally answered my text (Aug 10, 2019) after reading my complaint on Better Business Bureau.  His initial response was "I thought she moved out 3 weeks ago"...then I told her that she was still in there and if you though she moved out, then why not contact us to tell us she moved out? His response: "I had no idea, I am sorry". (email me....I have copies of all these text messages)

I asked him why he told me 8 times that "they were working on it" and "there would be a court date"...of course no answer.

His answer this morning (Aug 11, 2019) was to call me a racist and to never contact him again. He is basing the racist comment off another thread I posted on this website about a guy with the same name and number with a felony warrant in Colorado.  You can go read it and judge for yourself if what I said is racist.  

There is nothing racist about what I posted.

My wife's name is Cruzita Avila, daughter of a hispanic field worker born in Mexico. We are 100% not racist.  We are on facebook, look us up.

NEVER CONTACT HIM? The tenant that he moved into our house has lived rent free for 3 months and our house is damaged. We have a contract with Bridgehouse that says they will pay for damages. We had to evict her....but now Mario says NEVER CONTACT HIM? smh.

He is trying to get out of the $4,200 he owes us in back rent, plus damages to the house, plus our court costs and attorney fees.

UPDATE: Mario from Bridgehouse and I talked over the phone this morning. (Aug 11, 2019). It showed me professionalism that he answered my phone call on a Sunday morning.

Although I do not agree that I was being racist, it has never been my practice nor intention to get into a name calling incident, so that post he found offensive was removed. I do not believe that he is connected with anyone in Colorado.

His website that is on BBB is www.bridgehouseamerica.com.

That site is no longer active, so I was correct in my statement.

His company has relocated from AZ to CA and is now www.bridgehouseinvestors.com

He verbally agreed to pay me June rent tomorrow (Mon Aug 12, 2019) and stated to send him repairs for damages the tenant caused.

Here is hope that this can be resolved amicably.

I will update this post once I receive the money we are owed.

Originally posted by @Rick Stewart :

UPDATE: Mario from Bridgehouse and I talked over the phone this morning. (Aug 11, 2019). It showed me professionalism that he answered my phone call on a Sunday morning.

Although I do not agree that I was being racist, it has never been my practice nor intention to get into a name calling incident, so that post he found offensive was removed. I do not believe that he is connected with anyone in Colorado.

His website that is on BBB is www.bridgehouseamerica.com.

That site is no longer active, so I was correct in my statement.

His company has relocated from AZ to CA and is now www.bridgehouseinvestors.com

He verbally agreed to pay me June rent tomorrow (Mon Aug 12, 2019) and stated to send him repairs for damages the tenant caused.

Here is hope that this can be resolved amicably.

I will update this post once I receive the money we are owed.

 the power of BP..   

We have done our second house with Bridgehouse now our first was in Scottsdale the second house was in Oro Valley which is outside Tucson.  The Scottsdale house was purchased by the occupant just over a year into the contract, we failed to get different rates from title companies I think we could have closed for slightly less closing cost but it wasn't a major concern.  I did get my rents on time for the most part usually between the first and fifth day of the month never really the same day it seemed to be different every month again not a major concern the lease had a no late feature until the 6th day of the month.  Our Oro Valley home has only been occupied for one month at this time so I don't know what will happen but I will try to update the community.  

Rick Stewart didn't you approve the incoming tenant, we had met each family that came to the house in person and Bridgehouse gave us a copy of the application this was mandatory for them to move forward...I hope everything is resolved on your end.  I can put in a good word with Bridgehouse if you like they seem to honor my opinion. 

Tiffany Younger, Mario did call me about the tenant before moving in but we never saw the application.  We were out of town on move-in day, so my son met the tenant to give her the key.   We are not experienced landlords, this is our only rental, so looking back I guess we should have been more diligent....but we just trusted Mario.

UPDATE: Mario from Bridgehouse and I are communicating on a daily basis and he asked that I post this update:

As of Mon Aug 26, he has verbally agreed to pay our handyman bill of $185, the June rent of $1,400, and the damages to our home caused by the tenant. No money has been paid nor received yet since the tenant is still in the home.

We had to pay out of our pocket the $500 to evict and another $500 for a real estate attorney. On Aug 22, 2019 we got a judgement against the tenant for July, Aug, & half of Sept rent. The tenant must move out Sept 15, 2019. The judge allowed the tenant to pay $250 monthly payments until the $3,500 in back rent is paid up.

Mario from Bridgehouse has verbally agreed to schedule & pay for the contractors to go in an repair our damaged home once the tenant moves out on Sept 15. He does not want to pay the June rent until we are sure how much the damages are to the house.

Obviously we are going to be out the rest of Sept rent due to the repairs. We are out $1,000 in attorney & court fees. And we won't see June rent until end of Sept and the back rent will not be paid up until Nov, 2020.

We are not landlords. This was the home we raised our children in and have held on to it to avoid capital gains tax. But after this episode we are going to sell the house and get out of the rental business.

Bridgehouse Investors just closed on 50,000 sqft building in Los Angeles CA.  We will be offering workstations by the month, week or day at rates half of we work!  Looking forward to servicing LA's needs for temporary office space, phone, internet and cleaning included. 

UPDATE:  

On Mon Aug 26, 2019 agreed via email to pay our handyman bill of $185, the June rent of $1,400, and the damages to our home caused by the tenant if we took down our reviews (which we did) and close the Better Business complaint (which we did). No money has been paid nor received as of this review on Oct 30, 2019.

We trusted all these broken promises, but it is now Oct 30, 2019 and not one cent has been paid.

The tables turned for the worse after we filed our Better Business complaint and posted negative reviews of Mario Robert/Bridgehouse online. Now he sends awful text messages (I will gladly send them to you), with screen shots of all the money he has in the bank, threatening to “crush us in court”. When you post negatively online he threatens slander lawsuits.

When we read all the reviews, every victims story was the same as ours. We have had the chance to compare our text messages with other victims and they are eerily similar, including the screenshots of his bank-account he sends when threatening to “crush you in court”.

Our tenant was a single mother of 3 whose husband had just recently passed away.  She gave Mario Robert of Bridgehouse $7,995.  Another victim was also a single mother of 4 who gave $11,900.  This list goes on and on which I will gladly provide if contacted.

If you are interested, look at the 30 negative YELP reviews. Make sure you click the link below the reviews that says “24 other reviews that are not currently recommended”. Also google the negative reviews on this website. There are three court cases involving Bridgehouse and its owner, Mario Robert at the Justice Court in Maricopa county in Arizona (case numbers CC2018-219950, CC2018-250364, CC2018-065079).

Two victims, each owed over $10,000 by Bridgehouse (both posted YELP & BiggerPockets reviews) will swear that the person they met at the Bridgehouse America offices in Colorado is the same person who appears in some very negative news articles in Colorado.

I will let not offer my opinion but let you judge for yourself once you have read the articles.

Bridgehouse-America is owned by Mario Robert.  He might be going by the name Mario Robert Garcia.  Other companies associated with him are “The San Clemente Group” and “Flip Team”. According to the Better Business Bureau, he moved the business from Colorado to Phoenix, AZ and then to Scottsdale, AZ. He is now BRIDGEHOUSE INVESTORS in Mission Viejo California.  The Colorado, Arizona, and California businesses are all using the same phone number.

If you contact me, I will provide you all proof of what I have posted. I am a high school teacher, not a landlord. We just wanted to sell our house to pay for my leukemeia treatments but are instead having to use that money to cover the $12,970 in damages that incurred as a direct result of the fraud and willful deceit of Robert Mario Garcia, CEO of BridgehouseAmerica / BridgehouseInvestors.

I tried very hard to make this review as factual as possible.

If you have been victimized, please contact me. There is a growing group of victims who have banded together to make sure that Bridgehouse and its owner, Mario Robert Garcia stops doing this to other people.