50% up front? That's steep.
You can't get your money back, because it sounds like they've completed work equal to payments. Both are at 50%.
Is your contractor licensed? If so, go to your licensing agency and file a complaint. They usually side with the consumer on issues.
I would attempt to end the agreement with them. Have them sign something that they have been paid for their work so far and the relationship is being terminated. Then, hire a different contractor. You shouldn't be out any money, other than your lost income.
Fire them and immediately get somebody else out there before the holding costs eat you alive. Getting your deposit back will be next to impossible. You said you paid 50% and they completed 50%.... even if you could win that argument, I guarantee the money is long gone. Ask other local investors for a good reliable guy- most are more than willing to share resources. I've also had decent luck finding guys on thumbtack.com ; worst guys I ever hired came from Craigslist ads, so be warned.
Thread carefully. Consult another reputable plumbing co to help decide what your next steps should be In my opinion and/or low cost consult with attorney. Concerned that they may/will file a mechanic lien on your property. Concerned that it may be ‘theft’ if you hold the jack hammer until that was written up in the contract. My 2 cents
We just used Horizon Plumbing and reasonable price and quick service.
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