I set up a campaign where I ordered post cards from yellow letters.com 3 weeks ago with a list I purchased from list source.com

I also paid to have letters sent 3 weeks after. They still have not mailed my post cards and have been giving me the run around about their team members having health problems and not being able to get around to it. I just want to warn you guys about this company. I screwed up and used them. Hopefully my mail gets sent eventually..

Does anyone have a reputable marketing provider? I don’t mind paying for a good service.

I am in the same boat with you and posted my experience in another thread this AM. Several investors have had the same issue too as you’ll see with a quick search. I lost $15,500 in my November campaign they swear they sent out. What’s weird is I got 0 return mail and it was suppose to be sent first class priority. I got 8 calls total out of 18k PCs sent out. I get more FU callers in a normal month than 8. I bet they sent out 10% and quit. James ghosted me for 2 weeks and everyone else gave different info to the status of my mail. The $15,500 I wasted is nothing compared to the 3-4 deals I didn’t get from the mail not hitting. 
mice had great success with GoBigPrinting. @Michael Quarles

@Adrien S.

Wow, I’m so sorry to hear that. Thank you for responding.

Originally posted by @Travis Wells :

@Adrien S.

Wow, I’m so sorry to hear that. Thank you for responding.

Challenges happen in any business.  Fortunately I run a large enough business to absorb the loss here. I know when I was starting like a lot of people using yellow letters.com, they can’t afford something like this. I sank all my money into marketing when I started and a scam like this would’ve ended my career. 

@Adrien S.

Yep, luckily for me this is my first time paying for marketing..

I’m not going to let it deter me though. Did you dispute the charges?

@Travis Wells I did with my credit card and my dispute was denied. Challenge is they claimed to complete the order and showed "proof" they delivered to the post office. Yet the two issues are if they delivered it, it was over a month late which is useless in direct mail. I also question the proof that shows it was delivered- anyone with some computer skills could produce that document they used as proof. My proof is 8 calls out of 18K post cards, 0 return mail, and only a portion of my seed letters being delivered to me. 

@Adrien S.

I disputed it tonight, so we will see how it goes I suppose. Sorry for your unfortunate luck.

I've been receiving a notable amount of postcards with completely wrong address and name on it.  I actually called the first time I noticed it, trying to warn the guy he is sending out bogus postcards.  His virtual assistant had no idea what I was trying to explain. Then I started getting more and more to unknown names for unrelated addresses, so just dropped it.  

No idea if its related, but I am beginning to think with the increase in everyone and their sister being wholesalers now, the marketing vendors can't keep up? 

@Nicky Reader

I bet you’re right! It’s tough to find honest people these days. I should’ve asked BP members before I hired a marketing agency.

Wow that's really odd. I used to use them A LOT a few years ago. 

Originally posted by @Pratik P. :

Wow that's really odd. I used to use them A LOT a few years ago. 

Yeah- I’ve used them since 2015 and no issues till 2019.  The screwed up an order for me in May so I went elsewhere. After some discussions with a sales guy there, decided to try a new product in November. Gigantic cluster there and James is half the problem. Dude doesn’t have the ability to tell the truth. 

I have been using REsimpli and the experience has been good. Talk to @Sharad M. or @Ray Lai

See here:  https://resimpli.com/

@Adrien S.

Put your own address into your list so that you know for sure if they are sent or not.

@Max T. I do that. I have 8 seeds in there - one for each city we mail. Only 3 of my 8 seeds made it to me .

I have no idea why you all are still using DMM!

@Travis Wells

I’ve been using Open Letter Marketing and they seem to do a very good job.

As @Jerryll Noorden would suggest, I’m also focusing more on developing a [email protected]$$ website in parallel to my direct mail efforts.

Originally posted by @Jerryll Noorden :

I have no idea why you all are still using DMM!

Because it works. A third of our deals come from DMM.  A third are our website/PPC too. I’m not willing to shut down DMM and lose $750k.  

@Travis Wells WOW! That’s really too bad! Lots of complaints. I used them a few years ago and got great response rates. Seems like maybe something has gone awry in the Michael Quarles universe. Sucks cuz that was a good service.

@Jerryll Noorden because it still works in certain markets.

@Braden Smith

Thank you for the advice!

@Max T.

I should s done that! Great tip

Definitely next time

@Kyle M.

Thank you for the suggestion!

@David Cowan

I hear it’s a recent issue from everyone I talk to. I just wanted to let people know.

@Travis Wells I’m going through the same exact thing. I read your thread and it wowed me with how accurate the comparison of your story is compared to mine! They’ve been giving me the run around for months. I sent thousands of mailers and have yet to receive any calls!

Originally posted by @David Cowan :

@Jerryll Noorden because it still works in certain markets.

Yeah OK.

If you say so man.

Good luck with that!