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Managing Your Property

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Rita Wold
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Property management company referral

Rita Wold
Posted May 9 2022, 10:59

Does anyone know of a reliable property management in Denver that screens tenants, collects rent, and manages repairs? 

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Steven Foster Wilson
  • Rental Property Investor
  • Columbus, OH
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Steven Foster Wilson
  • Rental Property Investor
  • Columbus, OH
Replied May 9 2022, 11:04

As an agent, I have built a list of reputable contractors, property managers, lenders, etc. However, I am in Columbus OH. I would recommend reaching out to investor-friendly agents in Denver and seeing who they have built relationships with.

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Rita Wold
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Rita Wold
Replied May 9 2022, 11:06

I will try that. Thanks, Steven!

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James Carlson
  • Real Estate Agent
  • Denver CO | Colorado Springs, CO
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James Carlson
  • Real Estate Agent
  • Denver CO | Colorado Springs, CO
Replied May 9 2022, 13:55

@Rita Wold

I'd reach out to @Tyler Howell at Whole Property Management in Denver. Communicative and professional, competitive rates and a lot of different protections offered.

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Rita Wold
Replied May 9 2022, 14:47

Great. Thank you, @James Carlson!

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Drew Sygit#2 Managing Your Property Contributor
  • Property Manager
  • Royal Oak, MI
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Drew Sygit#2 Managing Your Property Contributor
  • Property Manager
  • Royal Oak, MI
Replied May 10 2022, 06:46

@Rita Wold

In our experience, the #1 mistake owners make when selecting a Property Management Company (PMC) is ASSUMING instead of CONFIRMING.

It's often a case of not doing enough research, as they don't know what they don't know!

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator.

So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.

EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean? What documents do they require, what credit scores do they allow, how do they verify previous rental history, etc.? You’d be shocked by how little actual screening many PMC’s do!

This also leads owners to ASSUME simpler is better when it comes to management contracts.

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

We have a 14-page management contract that we've added our real experiences to over the years, with the intent of protecting both us AND the landlord. Beyond the Monthly Management, Placement & Maintenance fees, all other fees in our contract are IF EVENT -> THEN fees.

We don’t know any PMCs to recommend in the area mentioned, but since selecting the wrong PMC is usually more harmful than selecting a bad tenant, you might want to read our series about “How to Screen a PMC Better than a Tenant”:

https://www.biggerpockets.com/member-blogs/3094/91877-how-to-screen-a-pmc-better-than-a-tenant-part-1-services-and-processes

We recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

EDUCATE YOURSELF - yes, it will take time, but will lead to a selection that better meets your expectations & avoids potentially costly surprises!

P.S. If you just hire the cheapest or first PMC you speak with and it turns into a bad experience, please don’t assume ALL PMC’s are bad and start trashing PMC’s in general. Take ownership of your mistake and learn to do the proper due diligence recommended above😊