How to find a Cleaning Crew/Handy Man for Airbnb?
Does anyone have any recommendations on where or how to find a cleaning crew or handy man here in Denver?
Appreciate any recommendations/help! :)
Hi @Serge Pedroza there is an app/website called turnover bnb that you can use to find cleaners that service your area. Another option I found some success forms was by reaching out to other Airbnbs close to mine and asking if they use a cleaner or handyman. I can send you some additional details in a direct message, I hope you find some great people to work with!
@Serge Pedroza I haven't had the best experience with TurnoverBNB and I've heard more tragic stories than success stories from folks aside from myself who tried to leverage TurnoverBNB for cleaners (e.g., no-call/no-show, white laundry getting washed with color laundry and getting ruined, cleaners showing up late, cleaners being unfamiliar with Airbnb/STRs in general, bad communication, and overall poor cleaning quality resulting in bad reviews.) If you go to local meetups you can ask around for cleaner and handyman references (this is how I found my cleaning crew and handymen!) Most experienced STR investors I've met have no issue sharing their cleaner and handyman references. Good Neighbor Reality holds great meet-ups once a month that I recommend you check out!
From my experience I've found that cheaper cleaners operate on TurnoverBNB. You will be able to make a better margin on your cleaning fees (for example if your cleaner charges $80/clean you can charge your guests $120/clean and keep the spread), but what I've found with cleaners is similar to what I've found with contractors; the cheaper they are in price, more often than not the worse the quality is. When it comes to STRs, quality is everything especially in terms of cleaning since a large part of your booking success is based on reviews and you don't want to be cheap or low quality on cleaning.
Message me if you're interested and I can send you the cleaning team I use, they're absolute rock-stars and are experienced specifically with Airbnb! I've also got a handyman reference I can send and I've had good success with an app called Thumbtack depending on what I needed fixed.
EDIT: Another good point of contact is to ask your realtor for cleaner/handyman references. If you don't have a good STR specific agent, I can send you a rock-start agent as well!
Best of luck with your STR!
@Serge Pedroza, most of my STR specific cleaners have been found though networking and right here in the BP forums. The most recent cleaner I connected with was while I was on a walk around my neighborhood. Some someone pulled cleaning supplies out of their car and I just simply asked if they were taking on more clients :)
Quick tip. Cleaners can make or break our STR. Send them a small gift card for their birthday and Christmas to show your appreciation. Does not matter what part of the business you are in, its a people business.
For handyman, I use task rabbit. After you have built a good relationship with someone off the app, you can typically work directly with them to save some money.
I'll shoot you a message with some great people to reach out to.
@Serge Pedroza I know I'm catching you a little after the fact--if you still need recommendations, my team has a great list of handmen/airbnb cleaners. Otherwise, if you're looking to network with other investors in the area, we're actually hosting a meet up this Wednesday at 6 PM at Blake Street Tavern for house hackers/landlords/STRs. There will be a great group of people who are already running their own STRs in different counties around Denver. Would love to see you there!
Quote from @Serge Pedroza:
Does anyone have any recommendations on where or how to find a cleaning crew or handy man here in Denver?
Appreciate any recommendations/help! :)
I have found Facebook to be very useful for this. If you got to the local towns or areas, there is often a page for each area or neighborhood. I will just ask for recommendations and I always get great feed back.