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Managing Your Property

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Joyce Lai
  • New York City, NY
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Great Jones - Awful experience

Joyce Lai
  • New York City, NY
Posted Sep 16 2020, 17:23

Anyone else having as much trouble as I am with Great Jones in the Palm Bay, FL area?  I have never gotten an accurate monthly disbursement from them since I started a few months ago.  I always get paid less than I should.  There are are always errors.  I get charged for extra lawn mowings etc.  They sell themselves as a tech company where everything is automated, but nothing works.  They promise all invoices will be uploaded to show that they don't upcharge, but invoices are rarely uploaded.  Support is awful.  No one answers their phone number.  Property manager takes weeks to respond.  I spend more time checking for errors every month and trying to get help than I do just managing the property myself.  

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