Yeah, I read that article. But if things are indeed as bad as they say they are, it creates an awesome opportunity to normal investors that are able to provide a level of service and a higher quality product that will be able to easily compete with a larger, more clumsy, competitor - especially after their issues are brought to light with increased publicity. 

However, this article (and similar ones like it) have the potential to direct a lot of negative emotion towards ALL RE investors and not just the ones perpetrating the issues presented in the article.