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Avail Property Management Software: BiggerPockets Review

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With a no-cost preliminary tier and a no-minimum premium tier, Avail is a choice best-suited for landlords who act as their own property manager. Avail provides basic management tools that work for those with as few as one rental unit and can be customized for those who may need additional capabilities. 


Quick facts

Features

LISTINGS
Syndicate listings to popular sites such as Zillow, Trulia, Hotpads, and more.

RENT ANALYSIS 
Compare local data to set a competitive rent price. 

SCREENINGS
Tenant-paid screenings include credit checks through TransUnion, along with nationwide background and eviction data. (Unlimited Plan Plus users can add unique application questions for more thorough screenings.)

LEASES
Online lease templates follow state-specific laws. E-signatures save time and paper. (Unlimited Plan Plus users can enhance basic leases with additional house rules and expectations.)

RENT COLLECTION
Online payments can be automated through ACH or credit/debit card. Property-specific bank accounts can be set up for receivables. 

MAINTENANCE
Track tenant requests regarding maintenance issues. Tenants and landlords can upload photos for visual confirmation.

COMMUNICATIONS
Reminders and notifications generate automatically. Individual messaging capabilities track communications within the program. 

FAST DEPOSITS
Unlimited Plan Plus members receive next-day rent deposits via ACH with zero fees for tenants.

WEBSITE
Unlimited Plan Plus users can create a professional presence online that works as a launching point for Avail features.

SUPPORT
Help desk communication as well as an online education center which includes articles, guides, and other resources. 


Pricing

UNLIMITED PLAN: Free
  • Bank transfers: $2.50 (paid by the tenant)

UNLIMITED PLUS PLAN: $5 per month, per unit
  • Bank transfer: Free

TENANT SCREENING
$30 each for credit, criminal, and eviction checks, or the three screenings can be bundled for $55 total (paid by the tenant).

CREDIT OR DEBIT CARD PAYMENTS
A 3.5 percent fee is added to tenants’ payments.  


Pros and cons

Avail users generally find the program straightforward and easy to use. It performs the necessary functions to aid a DIY landlord in the day-to-day process of property management. That said, no software is perfect for every user.


AVAIL PROS
  • One-stop tenant and landlord interface
  • Easy listing capabilities
  • Quick and safe web-based payment collection
  • Online documents reduce paper and consolidate data
  • Free for basic service; per unit pricing with no minimums for Plus


AVAIL CONS
  • Not designed for accounting functions
  • No vender payment features
  • Customizable options only available with Plus

A BiggerPockets Forums user Adri Son says, “I love how in Avail there is a landlord-only area for notes on maintenance requests. I’ve had a much better user experience using Avail [as opposed to another program].”


Avail and real estate investors

Avail is a web-based property management program designed to provide ground-level landlord services and streamline data between landlords and tenants. Using Avail can help with listings, applications, rent collection, maintenance services, and more. However, Avail is not meant to be used as a full-blown accounting software. The capabilities of financial reporting go beyond its scope, so Avail would be best paired with another bookkeeping program or system. 

Avail is best for landlords who are looking for a professional front-facing service to help streamline regular property management functions. Because there is no cost for the basic Unlimited Plan, Avail can be used risk-free for landlords with as few as one or two units and can easily be changed to the Plus package if necessary.

The major difference between the Unlimited and Unlimited Plus Plans comes down to ACH fees. If a landlord wants to cover the ACH cost (and also receive deposits faster), then the monthly charge for the Unlimited Plus plan is worth it, even for single-unit landlords. The fact that there is no monthly minimum means that any landlord can choose the plan that’s best for their situation. '


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