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Hemlane Property Management Software: BiggerPockets Review
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Quick facts
With Hemlane Basic, owners can advertise their property on 30 listing websites. These include Zillow, Realtor.com, and Apartments.com. Hemlane customers can track which sites generate potential applicants. And Hemlane provides a website for each customer’s unit that prospective tenants can check out before viewing a property.
TENANT SHOWINGS
SCREENING
The app provides an applicant’s credit score, runs a background check, and makes a rental recommendation to the owner.
RENT COLLECTION
Owners can charge late fees and connect their bank account to Hemlane to let tenants pay their rent online. Owners can connect many accounts to the application. Hemlane doesn’t charge for payments made via ACH or bank transfer, such as a tenant paying their rent via their checking account. Owners can also decide if they want to collect rent through credit or debit card payment. If so, Hemlane charges a three percent fee per transaction. For example, Hemlane would charge $15 for a $500 rent payment.
MESSAGING
FINANCIAL MANAGEMENT
MAINTENANCE MANAGEMENT
LEASES & LEGAL ADVICE
Pricing
Hemlane offers a one-month free trial for either package.
BASIC
- Marketing: Advertising to over 30 rental listing websites.
- Tenant screening: Credit, criminal, and eviction reports.
- Lease management: Document storage, lease renewal reminders, tenant communication.
- Financials: Income and expense tracking
- Online rent: Payments and automatic late fees
- Maintenance: Repair request submission, tracking, and assignment.
- All basic features.
- Additional legal documents: State-specific leases, amendments, eviction notices, and discounted legal advice.
- E-signature: Available for leases and other forms
- Repair coordination: Coordinator to diagnose and troubleshoot requests, and work order management with your service professionals and tenants.
- Emergency support: Available 24/7.
- All basic and essential features.
- Repair coordination: Set repair price thresholds, manage approvals, and invoice and pay service professionals.
- Network of service pros: List of service professionals for handiwork, electrical, plumbing, appliance repair, HVAC, and more.
- Local leasing agent: Connect with a licensed agent for turnover coordination, property showings, inspections, and more. (Leasing fee is separate.)
Pros and cons
- Easier advertising of properties across many websites
- Conducts credit and background checks of prospective tenants
- Keeps record of tenant/owner communication
- Allows for secure online rent collection, with late fees and payment reminders
- Gives tenants a way to submit maintenance requests online
- Identifies and solicits bids from service professionals for maintenance issues
- Coordinates with tenants and service providers on addressing issues.
- May not have service professionals available in all locations
- Charges a transaction fee for credit and debit card processing
- Limited financial tools and integrations.
Hemlane and real estate investors
The real estate investors who most often use Hemlane are those who own fewer than 100 rental properties. These owners can’t afford or don’t want to pay a property management company to manage their rentals.