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RentPrep Property Management Software: BiggerPockets Review
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RentPrep is a tenant screening service with a necessary human element that increases the trustworthiness of the screening reports.
Pricing
RENTPREP BACKGROUND CHECK
SMARTMOVE FULL CREDIT REPORT
Pros and cons
PROS
- Manual report creation and SSN checks
- Quick turnaround time
- Credit checks backed by TransUnion
- Good customer support
- Can choose the level of applicant interaction and payment method
CONS
- Some features only available as add-ons
- Reference checks have limitations (no more than 3 messages)
- Limited by local data sources, as are all screenings (judicial reporting varies by district)
Tools
RENTPREP BACKGROUND CHECK
- Manual SSN verification
- Eviction check at a national level
- Bankruptcy screening
- Judgement and lien data
SMARTMOVE CREDIT REPORT
- Manual SSN verification
- Eviction check at a national level
- Bankruptcy screening
- Criminal and sex offender data
- Full credit report including credit score
SmartMove customers can also pay an add-on fee for judgement and lien screening as well as income verification.
Certified screeners work to gather applicant data, which provides an increased level of accuracy. White says, “We manually pre-search the SSN to be sure it's correct, and if it's wrong, we fix it and run the background check with the correct SSN we found.” He also mentions that when checking references, they leave up to three messages with a previous landlord or employer.
Since there are many ways to obtain tenant screenings, customer service is the key to RentPrep’s success. With the exception of reference checking, report turnaround time is usually between one to two hours, and the RentPrep staff is available to field questions in person during business hours.
Andrew Schultz from Buffalo, NY, says, “I use RentPrep exclusively for all my tenant screening needs. I find that their prices are fair, the information is fast and very accurate, and their customer service is great.”
Michael Alber from Rialto, CA, agrees, saying, “The site is easy to navigate. Their chat option is nice. I had a handful of questions, and they quickly responded and helped guide me.”
Real estate investors and RentPrep
- How to Become a Landlord: Managing Rental Properties for Real Estate Investors
- What Does a Property Manager Do?
- How to Run a Tenant Background Check