I was confronted with a community living in real poverty, substance abuse, and general neglect for their well being.

No doubt you could speak for hours and not actually say anything of substance One suggestion-  Ditch the touched up portrait and get a picture of you next  to your Lamborghini (you know the one you rent by the hour)  and you have it made ! 

The Quickbooks community posts also seem to thread into the author using symbols and all caps to convey their frustration at the Quickbooks support "answers" not really saying anything of substance.

They include lawful use for residential purposes only, alterations without approval and probably growth of controlled substances.  

Resident agrees not to place into any drain lines of the Premises any non-approved substances, such as cooking grease, sanitary napkins, diapers, children’s toys or other similar object that may cause a stoppage.

I smelled alcohol on their breath during their visit so the "I have mental health issues" could be some substance abuse.

@April Dagonese I think the wildcard here is a claim of disability on the tenant's behalf - and substance addiction is to the best of my knowledge is considered a disability.Here's a link to Colorado's Fair Housing laws: https://colorado.gov/pacific/d...

These mostly revolve around manufacture of controlled substances or manufacture or sale while in, or from, public housing. 

Tenant shall not allow any sweepings, rubbish, sand, rags, ashes, bones, grease, or other substances to be thrown or deposited therein.

Below is the language in my lease agreement with them:"(Checked) NO SMOKING: No smoking of any substance is allowed on the Premises or common areas.