They are CRMs aka Customer Relations Management software.

having the same problem in California customer wants to sell but husband passed away a couple years ago and she was not on title. 

Some builders allow custom items, some don't.

Is there a crm like Sugar or Podio or Zoho that can make a new customer entry automatically whenever a buyer submits a form?

Consider it a second bedroom.Also, consider who your idea tenant is and customize the room to attract them.Best to you.

And it didn't cost him a penny.Though much less creative than the above, my wife and kid and I have plans to get tee-shirts with our company logo and slogan and wear them while volunteering around town offering services where distressed homeowners might congregate, such as soup kitchens or food banks.

Different customs in different places.I don't doubt any of the stories above, about how they have done business.I can tell you that any agent who insisted on an in-house pre-approval, resulting in hard pulls on my credit reports, before showing me any properties would get nothing from me but scornful laughter as I walked out the door, on the way to her competitor's office.By the same token, I cannot imagine a local agent ferrying around a local buyer.

YOU are not your customer. maybe he's got more money and doesn't mind the payments.

That kind of patience is for the customers who close deals

Wholesalers focus on a multitude of customer segments so if you haven't determine what that is, you need to go back to the drawing board.