
Effectively work with wide range of guests and managed several properties across New Jersey and Florida, while ensuring near 100% occupancy, 100% guest satisfaction, and consistent double-digit growth in revenues. Ensure guest stay was satisfactory and in compliance with world class standards. Maintained and managed properties to ensure guests/tenants enjoyed their stay and sent several referrals in recognition of outstanding service. Promptly addressed and resolved guest complaints and undertook remedial actions to maintain units per guest specification. Utilize both online and offline marketing channels to drive consistent increase in revenues and maintain high levels of occupancy. • Oversaw all aspects of guest intake, including agreements, onboarding, security deposits, service fees, rent collection, and others. Controlled operating costs effectively. • Maintained optimal room inventory levels and planned activities of the units. • Provided leadership to cohesive teams responsible for management of units in compliance with guest standards and specifications. • Network with wide range of individuals and businesses, including local community, stores, residents, community organizations, and other individuals to attract individual/corporate guests. • Collaborated with (and enlisted) contractors and orchestrated all aspects of property management and maintenance. Provide oversight for repair and upkeep for eight properties. • Managed properties exceeding over 25,000 sq. ft.
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