BiggerPockets Founder's Blog

We're going to try and put together a series of screencasts to help demonstrate how to use the various site features of BiggerPockets. Here's the first of many to come:

How to Use the BiggerPockets Help / Knowledgebase / FAQ

Instead of fumbling around the site, trying to figure something out, why not use the built in help feature?

Always looking to improve the user experience on BiggerPockets, we just launched a knowledgebase application to help answer your questions about using the site.

BiggerPockets Help consists of categories, questions, answers, and a search function to help you with any of your general questions about using the site.

How to Get to the Help Page:
There is a help link found above the search box towards the top right of most pages and another link can be found in the footer of all pages on the site.

You can also search the help database by looking at the dropdown next to the search bar at the top of the site's pages and navigating to help. Then, just enter a few keywords that you'd like to find out about and you should find your answers.

What if my Question isn't Answered Yet?
On the right side of the knowledgebase there is a section labeled Can't Find the Answer? Simply post your question in the box below and we'll get to it right away and respond either privately, or if the question is deemed helpful to others, we'll add it to the knowledgebase.

NOTE: The directory isn't completely filled in yet, but we're diligently working to make it as complete as possible as we speak.