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Want a call back? Be Professional!

Posted: Thursday, June 04 2009 at 11:59AM

This post has been a long time coming . . .

One of my pet peeves in life is when people leave you a voicemail that has no information.  I hate it when my friends do it, but I find it completely rediculous when people do it when calling a business.

Tell People Why You're Calling!

Over the past several days, I've gotten voicemails at BiggerPockets that go something like this:

"This is John at 212-555-5555.  Call me back"

I'm serious. What on earth is that about?

If you can't take the time to explain why you're calling, do you really think someone on the other end is going to take the time to call you back?  In most cases and at most business, they would.

I'm taking a stand.

BiggerPockets will not return your call if you can't have the common courtesy to explain who you are and why you're calling.  It isn't that hard, people.

Be Professional When Calling Others, Folks!

Here's all you need to say:

"Hi, this is YOUR NAME HERE calling from YOUR COMPANY (if you've got one) at 212-555-5555.  I was calling because YOUR REASON HERE.  Please get back to me when you have a chance."

Not only will that get you a call back from someone at BiggerPockets, but it is just good phone etiquette.

For those of you who have left messages with us and wonder why we don't get back to you, I think you know the reason now.

Thanks for listening.

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Joshua Dorkin
BiggerPockets, Inc.
BiggerPockets Founder
Denver, Colorado

Website: http://www.biggerpockets.com
Phone: 877-831-4704
Fax: 877-831-4704

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