Registration is now open for our Wholesaling and Fix & Flip Bootcamps. Register Now!

Hide this

Jump to Category View All

Click a category below to view different forum categories.

BiggerPockets

General Info

Rss10 BiggerPockets Q&A, Site Questions, & Announcements

964 topics, 7692 posts — Last Post 02/09/12, 05:05AM

Rss10 BiggerPockets Exclusive PRO Area

10 topics, 73 posts — Last Post 02/06/12, 09:15PM

Rss10 New Member Introductions

4489 topics, 25657 posts — Last Post 02/09/12, 09:09PM

Rss10 BiggerPockets Success Stories

142 topics, 1632 posts — Last Post 01/28/12, 09:34AM

Rss10 BiggerPockets Real Estate Investing Summit

16 topics, 550 posts — Last Post 02/10/12, 07:32AM

General Real Estate

General Real Estate

Rss10 Buying Real Estate

1193 topics, 9001 posts — Last Post 02/10/12, 06:29AM

Rss10 Selling Real Estate

303 topics, 2363 posts — Last Post 02/10/12, 07:14AM

Rss10 Renters

189 topics, 1529 posts — Last Post 12/28/11, 05:55AM

Rss10 Get Foreclosure Help - Help Stop Foreclosure Forum

218 topics, 1728 posts — Last Post 02/02/12, 10:07PM

Rss10 Home Owner Association (HOA) Issues & Problems Forum

105 topics, 662 posts — Last Post 02/09/12, 09:42AM

Rss10 Do it Yourself

312 topics, 2699 posts — Last Post 02/09/12, 07:25PM

Reviews & Feedback

Rss10 Real Estate Deal Analysis and Advice

1554 topics, 12272 posts — Last Post 02/10/12, 07:36AM

Rss10 Real Estate Guru, Book & Course Reviews and Discussions

676 topics, 6754 posts — Last Post 02/09/12, 12:26PM

Rss10 Ask About A Real Estate Company

309 topics, 4632 posts — Last Post 02/09/12, 01:11PM

Real Estate Investing

Real Estate Strategies

Rss10 Wholesaling

2406 topics, 18090 posts — Last Post 02/10/12, 04:05AM

Rss10 Rehabbing and House Flipping

1478 topics, 12679 posts — Last Post 02/09/12, 11:27AM

Rss10 Real Estate Development

190 topics, 1024 posts — Last Post 02/10/12, 05:42AM

Rss10 Pre-Construction & New Home Construction

85 topics, 530 posts — Last Post 01/10/12, 07:04PM

Rss10 Innovative Strategies

327 topics, 2299 posts — Last Post 02/10/12, 05:12AM

Rss10 Tax Liens, Notes, Paper, & Cash Flows Discussion

435 topics, 2411 posts — Last Post 02/10/12, 02:29AM

Rss10 Rent to Own a.k.a. Lease Purchase, Lease Options

341 topics, 2086 posts — Last Post 02/07/12, 07:38PM

Rss10 1031 Exchanges

58 topics, 316 posts — Last Post 12/17/11, 05:10PM

Foreclosure Investing

Rss10 General Foreclosure & Pre-Foreclosure Forums

1096 topics, 6534 posts — Last Post 02/10/12, 04:03AM

Rss10 HUD, VA, and Tax Sales

196 topics, 1218 posts — Last Post 01/14/12, 08:00PM

Rss10 REOs

921 topics, 7645 posts — Last Post 02/10/12, 04:13AM

Rss10 Short Sales

1220 topics, 10050 posts — Last Post 02/09/12, 06:26PM

Landlord & Tenant Forums

Rss10 Rental Property Questions & Landlording Issues

2940 topics, 26274 posts — Last Post 02/10/12, 08:49AM

Rss10 Land & Farm Investing

116 topics, 728 posts — Last Post 01/29/12, 06:46PM

Rss10 Mobile Homes & Mobile Home Park Investing

391 topics, 2864 posts — Last Post 02/10/12, 02:32AM

Real Estate Dealmaking

Rss10 Make Deals, Find Partners, Mentors & BirdDogs, etc.

3647 topics, 13399 posts — Last Post 02/07/12, 11:51PM

Rss10 Promote Your Real Estate Buyer's List

152 topics, 669 posts — Last Post 01/23/12, 12:35PM

Rss10 Property Wanted

626 topics, 3019 posts — Last Post 01/19/12, 02:47PM

Rss10 Seeking Financing, Money, or Loans

1218 topics, 7344 posts — Last Post 02/03/12, 11:21PM

Rss10 Tax Liens, Notes, Paper, & Cash Flows Dealmaking

273 topics, 1990 posts — Last Post 02/10/12, 02:30AM

Rss10 Bulk REO Discussion and REO Dealmaking

845 topics, 5917 posts — Last Post 02/02/12, 04:20PM

Investor Basics

Rss10 Starting Out

4060 topics, 29629 posts — Last Post 02/10/12, 05:57AM

Rss10 Investor Psychology

289 topics, 4281 posts — Last Post 01/26/12, 07:52PM

Rss10 General Real Estate Investing

3057 topics, 20771 posts — Last Post 02/09/12, 06:04PM

Rss10 Real Estate Investor Marketing

867 topics, 7045 posts — Last Post 02/08/12, 08:36AM

Commercial Real Estate

Rss10 Commercial Real Estate Investing Forum

716 topics, 3835 posts — Last Post 02/09/12, 08:03PM

Rss10 Multi-Family and Apartment Investing

141 topics, 1347 posts — Last Post 02/07/12, 05:47AM

Rss10 Office Investing

3 topics, 36 posts — Last Post 11/15/11, 02:42PM

Rss10 Industrial Property Investing

3 topics, 12 posts — Last Post 07/05/11, 10:41AM

Rss10 Retail Property Investing

5 topics, 40 posts — Last Post 11/11/11, 12:26PM

Rss10 CRE Financing and Lending

17 topics, 188 posts — Last Post 01/26/12, 05:55PM

Rss10 CRE Syndication and Fundraising

25 topics, 206 posts — Last Post 02/10/12, 07:05AM

Rss10 CRE Property Management & Leasing

2 topics, 11 posts — Last Post 12/11/11, 05:05PM

The Business of Real Estate

Real Estate Technology and the Internet

Rss10 Technology, Social Media, Real Estate & The Web

244 topics, 2014 posts — Last Post 02/10/12, 07:22AM

Rss10 Real Estate Blogs & Blogging

22 topics, 277 posts — Last Post 02/10/12, 06:40AM

Business Basics

Rss10 Goals, Business Plans & Entities

400 topics, 3910 posts — Last Post 02/10/12, 06:05AM

Real Estate Finance & Legal

Financial, Tax, and Legal

Rss10 Tax, Legal Issues, Contracts, Self-Directed IRA

1208 topics, 8232 posts — Last Post 02/10/12, 08:28AM

Rss10 Credit & Credit Repair

177 topics, 1444 posts — Last Post 01/25/12, 06:56AM

Rss10 Property Insurance

117 topics, 750 posts — Last Post 02/02/12, 10:55AM

Rss10 Bankruptcy

21 topics, 110 posts — Last Post 12/09/11, 10:01AM

Loans, Mortgages, Credit Lines

Rss10 Private & Conventional Lending Discussion

1241 topics, 7139 posts — Last Post 02/10/12, 08:09AM

Rss10 Creative Real Estate Financing

623 topics, 3989 posts — Last Post 01/30/12, 05:35PM

Real Estate Professionals

Real Estate Professionals

Rss10 Real Estate Agents

611 topics, 3290 posts — Last Post 02/09/12, 06:32PM

Rss10 Bankers, Lenders, and Mortgage Brokers

351 topics, 1252 posts — Last Post 02/03/12, 06:47AM

Rss10 Contractors

117 topics, 626 posts — Last Post 02/08/12, 10:17AM

Local Real Estate

International Real Estate

Local Real Estate

Rss10 Local Real Estate Networking

573 topics, 3013 posts — Last Post 02/07/12, 04:58PM

Rss10 Americans & International Real Estate

138 topics, 499 posts — Last Post 12/24/11, 07:44AM

Rss10 Foreigners Buying in the USA

54 topics, 281 posts — Last Post 01/18/12, 09:33PM

Rss10 Canadian Real Estate

25 topics, 117 posts — Last Post 02/06/12, 05:17PM

Marketplace

Real Estate Marketplace

Rss10 Mortgages & Lending

388 topics, 1730 posts — Last Post 01/23/12, 02:23PM

Rss10 Residential Property, Land, & Farms For Sale

756 topics, 1414 posts — Last Post 12/26/11, 01:22PM

Rss10 Real Estate Events & Happenings

113 topics, 453 posts — Last Post 01/11/12, 05:36PM

Rss10 Commercial Properties for Sale or Lease

223 topics, 667 posts — Last Post 01/17/12, 01:04PM

Rss10 Domains & Website Reviews

44 topics, 334 posts — Last Post 11/15/11, 09:55AM

Rss10 Classifieds - Promote your Website, Newsletter, or Product

582 topics, 2643 posts — Last Post 02/07/12, 05:34PM

Off-Topic

Off Topic

Rss10 Off-Topic

1769 topics, 18849 posts — Last Post 02/10/12, 08:50AM

Rss10 Housing News & Real Estate Market

647 topics, 6308 posts — Last Post 02/09/12, 08:59AM

BiggerPockets Resources

Forums » Rental Property Questions & Landlording Issues » Incentives & Gifts for Tenants

Incentives & Gifts for Tenants Subscribe to Incentives & Gifts for Tenants

11 posts by 10 users

Signup

Real Estate Investor · Delaware


I was wondering what people used as incentives or gifts for their tenants. Do you give them anything to keep them happy, like new doorknobs, or fans or things like that?

What are the best incentives you've used??


· Loveland, CO


The absolutely, positively best incentive I've ever used on tenants is this:

I don't evict them if they pay on time and keep all clauses of their lease! No other incentive expected or required, this is a BUSINESS relationship, not a DATING relationship.

frank



Reading through some of the other threads, I just saw a new one I never thought about - High Speed Internet. Although it could become a costly expense, I think potential and current tenants would respond very positively to free high-speed access. I guess you figure around $50/month (less for others), just another write-off.

Other incentives I've heard people use do include new a/c units, fans, and upgrades in hardware like towel bars and the like.

I hope we can revitalize this thread and hear about other new ones like the fast internet. :groovy:


Real Estate Agent · Cincinnati, OH


First month free seems to be a good incentive to getting people in the door. Also, offering a small discount on rent if it is paid before it is due can help. Of course there should be a sharp stick if they are late as well.


Real Estate Investor · Boston, Massachusetts


What about installing a washer/dryer?


Real Estate Consultant · Somerville, Massachusetts


I am kind of a data hound, so...wanted to share some of my conclusions from the American Housing Survey of 1995/6: [comments are mine from a paper written on the subject, not from the study directly]

"On average, renters move out most commonly due to factors not influenced by the owner/landlord such as a new job, job transfer, to shorten the commute, to purchase their own home, or to move into a larger unit. Remarkably, fewer than 6% of tenants cited moving because the rent was too expensive, which may suggest that rent increases are not the primary—or even a common—reason for moving out. Amazingly, when renters were asked to identify the main reason for choosing their current rental unit, "kitchen," "exterior appearance" and "quality of construction" combined for less than 3% of the total responses while answers relating to issues largely beyond the control of the landlord totaled the remainder, e.g. location. These should be factored in when determining whether or not to offer rental incentives as a matter of practice, whether or not to increase rents on an annual basis (to keep up with inflation or mirror increasing market rents), or whether to spend money upgrading the kitchen in your rental apartment ." [specific table @ http://www.census.gov/hhes/www/housing/poms/pomtsum4.html]

--I should caveat this by saying that I definitely offer free high-speed internet access whenever possible to get people IN the door. Once they are renters, just keep the rent increases modest, don't run them out of dodge. Everyone loves a $25 Starbucks or Blockbuster gift card, but it won't make the difference between staying or leaving for anybody. The lesson I am slowly learning over the years is that the best incentive/treat for tenants is to be professional, incredibly responsive and efficient, and totally businesslike. Few people go looking for a rental apartment because they want to make best friends with a landlord! :pup:


Real Estate Consultant · Somerville, Massachusetts


Oops. Need to add here that my comments above apply only to incentives to "keep tenants happy" versus incentives to get them in the door. To get them in the door, you can use a lot of different techniques. Surf this forum for ideas like:

-paying moving expenses or moving truck fees (my favorites)
-discounting first month's rent
-paying utilities, etc.

The key there is the reduce the transition costs for your tenant, both financial and psychological. Make moving into your place easier and cheaper than moving in elsewhere and they should respond.

:D



I have tried incentives before and free give aways do not work! They are a waste of time. The most I will do is $100 off first months rent! I feel giving a month free is just too much.

Marc
www.greenfieldent.com
purchasing without competition


BiggerPockets Founder · Denver, Colorado


Here's another one:

Include Renter's Insurance and let everyone know it. This sounds great to renters, and it is usually very affordable. You can even raise the rent to reflect the costs of the additional insurance. Usually works best for middle income rentals.

Small_bplogo20aJoshua Dorkin, BiggerPockets, Inc.
E-Mail: webmaster@biggerpockets.com
Telephone: 877-831-4704
Website: http://www.biggerpockets.com
Be sure to check out the BiggerPockets Blog at http://www.BiggerPockets.com/renewsblog/



I always give my tenants a small gift around the holidays, and if something breaks in their apartment, I always try to replace it with something nicer than what was there. These things won't make a tenant necessarily stay longer; moving is generally due to other factors. However, maintaining a good relationship with my tenants is very important to me; not only are they my neighbors ( I live in the lower unit of my duplex,) but I am also counting on them to take good care of their apartment.



Let me bounce this off y'all: I was thinking about offering free high speed internet, as well as free phone service, via packet8 or some other VOIP company that offers unlimited local and long distance. It might even be possible to find some package deal that would let you include cable too, for not that much more. Seems like it would kill two proverbial birds with one proverbial stone. Not only would it be a nice incentive, it would ensure that you always know your tenants phone number.
It may be rediculously clear to everybody that I am a complete newbie. If it is, I'm counting on you to set me straight. Thank you.


Sign up