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Posted almost 9 years ago

How To Survive Your First Year of Wholesaling

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How To Survive Your First Year As A Wholesaler

Though my husband and I had both been fascinated by the idea of owning rental properties someday, it wasn’t until February of 2014 that Stephen and I attended our first training seminar on how to invest in real estate. While we knew nothing about wholesaling, we learned enough about the process in those three days to come to the conclusion that wholesaling could be our method of building capital.

Since BP members are smart cookies, I’m sure you’ve figured out that this so-called “training class” was really a sales pitch to get others to join a real estate club that promised to train us, teach us their systems, and allow us to use their tools. In the end, supposedly we’d become successful investors – all for a membership price of approximately twenty thousand dollars! Fortunately for us, we took what we learned and decided to start our own wholesaling business. We spent the next several months reading, going to REIA meetings, and listening to podcasts on Bigger Pockets.

Our marketing campaign in the beginning could hardly be called a campaign since we took what little money we had and used it for flyers, bandit signs, bandit cards, and posting free ads on Craigslist. (By the way, we know longer post bandit signs, thanks to BP.) Granted, this form of marketing didn’t generate tons of leads for us but it got us started - and what we learned in those first few months helped us to become more comfortable in talking to others about our business and talking to motivated sellers on the phone.

We’ve learned a ton in our first year of wholesaling and we are still learning. Since so many people are interested in using this same technique to build capital, allow me to share some of the essentials needed to survive your first year at this gig.

DETERMINATION

You MUST be determined because trust me, it will take time to build capital. In addition to the time it will take to get where you want to be, the people that call on your ads will yell and call you names from time to time. Try not to take these types of calls personal. Under no circumstance is it OK to name-call and yell obscenities at others; if callers are showing that type of character over a piece of a mail they received or an offer you made, you don’t want to do business with them anyway.

Other callers may try to make you feel guilty for offering them such low prices on what they think is “prime real estate,” but you can’t start purchasing properties based on emotion or guilt. It makes no sense to make a deal with someone out of your willingness to want to help, all so you can be the one to inherit the problem. Don’t lower your standards. You can succeed and if you just keep at it, you will get a motivated seller who will come into agreement with you on your price. It is just numbers game and the numbers have to work for both parties. Don’t lose your enthusiasm all because you sent out four hundred letters, received only 10 calls, and none of the callers were motivated. It will happen.

PATIENCE

We’ve all had those days where everything in life seems to be moving in slooooow motion. In real estate, things are no different - there are good times and bad times. You may have one month where you’ve found 3-4 deals and other times, it may seem like a good deal will never come your way again. Expectations of how long things should take are typically shattered by the reality that things in this business rarely ever go as planned. You will be tempted to just give up if you allow your emotions to control you. Unfortunately, successful businesses do not happen overnight and it really comes down to doing the same things you did during the “good times.” The moment you decide to stop doing the things that were once bringing you deals, that’s the moment the phone stops ringing and the deals really do stop coming.

It’s been said time and time again, this is not a get rich quick business. If you want to be successful, you will have to learn to be patient with your business, with your leads, and most importantly, with yourself. We have found that just by being in business over the long term will start to pay off. A lead may not be motivated this month but in six months they may call you and finally be ready to sell at your price. Success will come in time.

ORGANIZATION

Wholesaling is all about marketing. If you are doing a lot of marketing (as you should be since that’s how you will get your leads) then you will get calls. The more marketing you do, the more likely you will get deals.  As mentioned before, we initially started out by using bandit signs but that proved to be ineffective and a real time killer.  Today we focus mainly on sending out direct mail but we also just recently a website to attract new leads.  

OK, let's be honest, we've done more than that...  we also just started a park bench campaign.  (No laughing!) 

Eventually all the letters, websites, and park bench campaigns (I said no laughing!) will result in lots of data.  Whether you use a CRM (customer relationship management) tool or paper lead sheets to obtain information about the seller and the property, you will need to find a good workflow of how to keep all of this data organized. You will also need a good way to update your direct mail list with information about how many letters have been sent, who should be removed from the list, which callers are “highly motivated” and those that have little to no motivation. Nothing is more frustrating than forgetting what you’ve done, what you offered, and what you need to do next, etc.

Assuming you have a direct mail campaign, come up with a system to track the number of letters you have sent, who you’ve mailed to, and the type of letter mailed. This may be as simple as creating columns in your list sheet (typically in the form of an excel file) with a number and letter. We have templates we use for each piece of mail we send. The first letter has different wording than used in letter two. Sometimes, even letter one is different than the first letter sent in other campaigns. Tracking the number of pieces you’ve mailed along with the type of letter is important when trying to determine which letters work best. If you have experimented with handwritten versus typed letters, come up with a system to track these differences so you can make adjustments when you find people respond better to a certain template. If letter one was handwritten, maybe your labeling for this letter type would simply be 1H, and a typed letter could be 1T. Some people argue that tracking this level of detail is a waste of time but in my opinion, sending out letters with low response rates is more of a waste. After all, analyzing response rates at the end of the week is a relatively painless task and worth the effort.

When people call, have a good way to track these leads down the road. You will find the people who aren’t interested in selling today may be interested in selling in three months. This is where a CRM tool can really help. If you talk to someone who isn’t highly motivated, you can mark that lead’s motivation as low and then set a follow up call in three months to see if they’ve changed their mind. If the lead showed a little more motivation, then maybe mark their motivation level as medium and follow up in three months. A good CRM tool will allow you to assign follow up dates for these leads. If you want to do follow ups outside of a CRM, simply create a folders for each month and label them as “Follow Up January, Follow Up Feb, etc.” and put the leads into the appropriate folder. This will take up a lot of space, but this is one alternative to a CRM.

To stay organized you should also have a ‘to do’ bin on your desk. Although this is a given for anyone who has worked in an office, sometimes this simple bin gets overlooked when working at home. It works! If you have things you need to get done this week, it goes in the bin. You have to make a conscious effort at not only putting to do items in the bin, but actually completing the tasks! If necessary, mark time on your calendar focused solely on this task. If Friday afternoons are a slow time for you, allot the hours from 2-4pm as “Clear My To-Do Bin.” Since handling things as they come up isn’t always an option, having a system in place to eventually get things done is a good practice.

SELF ASSURANCE

On any given day, as you start to share what your business is about with friends and family, you will encounter someone who thinks you’re taking advantage of others. Even worse, you will find someone who scoffs at this notion that you’ve “started your own business.” Sadly, there are people who don’t ever want to believe you have a chance at being more successful than they are or worse, they just don’t want to succeed. As much as we want our friends and family to be supportive of our dreams the truth is, not everyone is and that’s OK. Just don’t listen to them.

For those who might say you prey on the weak and “rob” people by buying their homes for much less than what they’re worth – start by asking them this simple question: “Will you personally help and take the properties off these peoples’ hands?” Usually the people making claims that wholesalers take advantage of others have no idea that the majority of homeowners we market to are landlords (real estate investors) who no longer want to deal with tenants. Others might be looking to sell for less because they have to sell fast for whatever reason. At the end of the day, regardless of what others might say, you have to know that you are helping people solve their real estate problems. If you’re so called “friends” aren’t willing to buy the distressed properties wholesalers often encounter, then pay no attention to them.

As for those who may give you strange looks at this idea of starting your own business: use their doubt as a means to add to your determination. Make it a point to prove them wrong and don’t let anyone stifle your dreams. Surround yourself with other business owners and other investors - allow the words and advice of successful entrepreneurs to drown out the negativity that others may try to plant into your psyche. If you don’t believe you can win in real estate, you won’t. You are going to need some faith to carry you through this journey.

INTEGRITY

With this business comes the temptation to be greedy. Since so many people who have invested in real estate have done so well, it’s easy to get caught up in the dream of being “like them” someday. Through your desire of being successful, you will be put in situations where your integrity will really be tested. It’s simple: keep your word, always. Do what you say you’re going to do and don’t make promises you can’t keep. Don’t judge those who have put themselves in terrible living conditions and don’t stop caring. If you are just looking to make lots of money, in the long-term you won’t succeed. While it’s great to have ambition and motivation, it’s more important to remain humble, teachable, and caring. This business has little tolerance for the arrogant and greedy so if you see yourself going down that path, wise up to it quickly. Recall often the times when you were not so wise with money, when you didn’t know as much as you know now, and when you could really use the help of someone who cared. Be the person who cares.


Comments (24)

  1. Hi Christy, thanks for taking the time to write this blog about wholesale. I read it as well as responses. I am studying the processes wholesalers take. It is not my immediate goal to start but feel this could be a future endeavor for me. I assume you just talk to a caller and get to the bottom of their situation. You hope to be getting the truth. ( pride aften gets in the way of truth) At some point when the coversation is comfortable, you probably say, let us look at the house.  Do you take  buy/ sell agreement with you at that first meeting or do you say? Let me come back with some numbers?. Do you ever show seller comps for the area and justifications for your offer?. I am sure each situation is different but I am wondering how you tie it up before you get your cash partner to buy.


    1. Hi Scott - glad you enjoyed the post and I'm glad you found it valuable.  

      To answer you question, we always have a purchase agreement with us (we just carry them with us in our binders) but we aren't usually completing a PA during our first walk-through unless the condition of the property is how we perceived it to be when we made our initial offer.  Usually during the walk through we find there are problems with the house that the seller didn't disclose during the phone call.  With that in mind, we go back to the drawing board and negotiate for a lower price.  Our cash buyer is always involved even at this stage of the game so he's telling us what he'd pay for it (with the new information we share) and once we get the seller to agree, we sign a PA.  This is a little unique seeing how we don't assign contracts and have a good relationship with our cash buyer to where we trust him with the property details and never have to worry about him going behind our backs.  

      Does this help?


  2. Chrissy great post! As we are 50% through our first year I can totally relate to this. We totally struggled with the organization. I would get calls and the people were not very motivated and I wouldn't write down the information! I now look back and think wow we have come far but we are still so far away. We are now using podio and it has helped so much. I send my wife an email with the information and she inputs it and tracks the lead, then she sets my tasks for follow up. Thanks for for putting your time into this! I can't wait until the next one!


    1. Thanks, Elliot! Yes, a CRM can improve the overall quality of life for any investor. haha All the paperwork piling up can easily drive any normal person to insanity in no time flat!

      I'm glad you enjoyed the post - and I can't wait to hear about your first full year journey through this business! :)


  3. @Brett Snodgrass, thank you for all you've done to help us through our first year!  You're a true luxury home kinda guy!  Lol


  4. @Christy Barton @Stephen Barton

    Awesome article Christy...  You and your husband. Stephen, are an inspiration to all new real estate investors.  Congrats on a great first year.  Keep up the "solid rock" work.  

    Brett 


  5. @Jon Mason

    First off, thank you for the positive feedback. I'm glad you found some value from the post!  :)  In terms of how we settled on our target area, we attend quite a few wholesalers/turnkey meetups and from there, we learned about the "hot spots" of our area.  I'd definitely recommend attending as many meetups with other investors so you can learn what areas they like investing in.  As you start to meet buyers, you should ask what areas they like investing in.  If you end up hearing a lot of buyers mention certain areas repeatedly, you'll know where to go.  Our investors are primarily either landlords or turnkey providers who like to invest in rental markets (versus neighborhoods that have high owner occupants).  I hope this helps!  Good luck with your direct mail campaign!  There is tons of info in the forums about how to filter your lists and such.  if you want more specific information about this, feel free to private message me.  I've already made my blog and posts too lengthy and I don't want to put people to sleep with all this info.  haha 


  6. @Christy Barton

     Great post Christy!  I'm curious as to how you settled on an area to target for your marketing?  Did you analyze the zip codes around you to determine where to mail?  If so, what were the indicators you looked at to determine your target area?

    We're about to do some direct mail marketing and I'm having a tough time settling on where to send mailers. 


  7. @Aloma Yiannett thank you for reading such a lengthy blog. ;) I'm glad you found it interesting!


  8. So very interesting thank you for sharing Christy 


  9. @Mark Beno I'm glad you found some of the info I shared here helpful!  Let me know if you have any questions and I'll be happy to try and answer them the best I can.  :)  


  10. @Christy Barton  Thanks for sharing your story, Christy. I'm starting out wholesaling, too, and have been doing it for just a few months. Thanks, too, for the great tip about your dog..;-) I might try that on my next set of DM.


  11. @Jacob Johnson really I would say the real "secret" is no secret at all-it is just being real with the seller. Giving them all of their options, and when you give them your option (that you can buy their house) you just let them know that you are an option for them. Pretty simple, it is just having a friendly conversation. I recommend reading "How to win friends and influence people" as I am still reading this, this book has really opened up my eyes. People really just want to feel important, they want to feel like some actually cares. Being able to relate on any level and providing a solution is what really "sells". 

    You can just be real, approachable, fully transparent in all of your dealings, and watch the numbers fall. In my last deal I had to negotiate a seller down 3 times to get the house at a price we were willing to move forward. Not because we could, but because we had to! It was either they take our offer or we would have walked away. We by no means just "dump" on people to maximize profit. I used to try to offer too much because I have such a heart for others. In the end, I realize after not making hardly any money that your number is your number. Deals will come no matter what. Some you will not get but you just keep on going until the right numbers work.


  12. @Jacob Johnson The 'creative technique' we used to get a higher response rate was simply this:  we used a really cute pic of our dog and used the line "Are you having a ruff time with your property..."  and then joked a bit about our play on words.  People seemed to respond well to that and one person commented that he called us because he loves puppies.  haha

    In terms of negotiating, we can typically get people down from their price once we actually go and look at the property.  It also helps just to remind the seller of the pros of working with us versus listing it or working with another investor who may not actually be able to close.

    @Stephen Barton - can you give some good advice for helping to negotiate?


  13. @William Frantz - we found on mentor on BP by searching for other wholesalers in our area.  The relationship grew organically and started out by us asking him to help analyze our leads.  So when we thought a "deal" came our way, we'd share the info with him and he'd tell us if our offer price was good or if we needed to work to get the seller to sell for less.  Once we negotiated with the seller to get the lower price, our mentor agreed to put the property under contract and split the profit 50/50.  It took us a few months before we found our first deal so please know that none of this happened overnight.  

    I'd add that giving property info to someone you don't know too well could burn you if you don't have the property under contract yourself (they could go behind your back and  work out a deal with the owner themselves) but it's a risk you might have to take.  Guess it's better to know who you can and can't trust early on, right?  

    I'd suggest to just start attending REIAs, start building relationships with people, and start asking yourself what you can bring to the table.  Or try finding someone here on BP that you can connect with.  

    Another tip:  if you aren't marketing for deals you need to be because nothing is worse than spending hours "talking" to people about what to do and then finding out later on they were never really that motivated to do the work.  The deals you find are what will make an experienced investor want to work with you.  (Or if you have some other skill that might help them...  are you a professional painter, plumber, electrician, marketer, salesperson, etc?)

    If you don't have the money to start a marketing campaign and you aren't experienced in other areas that would benefit an investor, maybe offer to work for free for 10 hours/week just to learn the ropes. If we hadn't found a mentor here on BP, my next strategy was going to be to clean the floors or take out the trash for a successor investor in our area that holds REIA meetings.  I was pretty much willing to do anything, just to get my foot in the door and pick at the brain of someone who had a proven track record.

    Hope this helps!


  14. Thanks for sharing Christy! I am also curious as to what strategy you use to get a 5% response rate on direct mail! My business partner and I are raising money right now to launch our marketing campaign and begin searching for motivated sellers. Any tactics you can share with how to negotiate for the lowest price possible?

    Thanks!


  15. I think this might be another blog topic but how did you find your mentor? Was is here on bigger pockets or in a local real estate investment club? What do you suggest as the best way to meat the right person in my area?


  16. For clarification, the $3k-8k profit I spoke of in my comments is our 50% of the profit.  Our wholesale mentor/cash buyer gets the other 50%.  When we sell to the end cash buyer, all of the holding costs associated with the original purchase is considered in our sale price.

    Also, we don't use a virtual assistant.  Since this is Stephen's full time job, he tries his best to answer every call.  When he's not able, the caller leaves a message on our business phone.  You can purchase a cheap phone to get you started for less than $10.  Our business phone costs us $3, so that was a cheap buy.  The charge for the actual line runs about $35/month.

    Hope this helps!


  17. Thank you for reading the blog William, and I'm glad you found it helpful! :) 

    The most important team member for us has been our mentor.  In the beginning, although we used comps/repairs/arv to find our price, we ran every deal past our mentor to get his thoughts.  He'd tell us to negotiate a little lower in times when he thought the deal needed more meat on the bone.

    None of our deals are set profits; they range from 3k-8k for us.  Our structure is a bit different than most as we have yet to assign a contract. Our mentor is also technically our cash buyer, but not our end cash buyer.  If we find a deal, he buys it and then both teams work to find an end buyer.  We split everything 50/50.  This has worked well for us because most end buyers we work with like knowing the title is clear.

    We have gotten almost all our deals from direct mail; 1 from Craigslist and a few from our website.

    Repairs take time to learn.  We just bought J Scott's book on estimate rehab costs, and you can find it under the Learn tab of BP.  Again, our mentor helped a lot with our numbers; we wouldn't be where we are without him.  If you don't have someone who knows their stuff and has a proven track record, that should be step 1! 

    Let me know if you have any more questions, ok?

    Good luck, and don't give up!


  18. Hi Christy

        Do you have a set amount you make per deal or is it set by what you can get. Do you get comps and sell based on the repairs and your profit? How do determin the repairs. What team members did you get if any to do the transactions?Have you gotten any deals from the mls?craigslist? any fsbo sites,park bench (not laughing) or do you mainly work frrom direct mail. in different areas maybe one direct mail is better than in another area or is it the same. Thanks for Your artical it's awsome


  19. Hi Rodney,

    Congratulations to you for choosing real estate as your career!  Hopefully in a matter of a few years (if not sooner), wholesaling will allow you to navigate to actually investing in real estate versus simply "working" in real-estate.

    Since we didn't really know what the heck we were doing in the beginning, we didn't feel good about spending hundreds of dollars a month on a direct mail campaign.  So instead, we chose the cheapest routes to market:  Craigslist and flyers.  To date, the deal with the most meat on the bone came from Craigslist.  Had we known what the real value of the property was when we wholesaled it, we could have made a lot more than we did.  

    As time went on, we continued to learn more and more.  We heard that handwritten letters resulted in the best response rates so...  we did them ourselves.  Talk about boring!  After a few months of that, we decided to start typing letters and handwriting the envelopes, then we hired a family member to handwrite the envelopes for us, and just a few months ago we started outsourcing all of it.  We have used Yellow Letter (the owner, Michael Quarles, is a BP member and has two awesome podcasts on direct mail; shows 77 & 81), and now we are using New Refined Images (Jerry Puckett (owner)  is also a BP member and he too has an awesome podcast you should tune into, show 21).   

    We send out about 200 pieces a week because I work full time and Stephen is running this business pretty much solo during the day; I do what I can to help out when I'm not working my full time gig.  We have found 200 letters/week gives him a nice pace that allows him to stay up to speed on everything.  We tried 400 letters a week for a while and he was just getting too many calls.  No use in getting calls and if you can't follow up, right?  

    Response rates tend to be the expected: 2% with regular envelopes, 3% with invitation envelopes.  We just recently tried getting creative with our letters and found that our response rate jumped to about 5%.  I will private message you the trick! 

    In terms of rate of return, this is not something we have been good at tracking.  Sad, I know.  I have been working in the last few weeks to get a better system in place so we can evaluate our ROI better.  When I sift through the all the data and get those numbers, I'll let you know.  

    Hopefully something here has helped you. Let me know if you have any other questions, ok?

      


  20. Hello Christy,

    I am in the process of getting started as a wholesaler in the Northern Virginia market.  Who do you use for your direct mail campaign, What was your marketing campaign budget your first year? Response rate? Rate of return on investment? Do you use goggle voice or live person answering service to take your call?  Any additional information you could provide I would appreciate.  Thanks


  21. Thanks, Brandon!  I really appreciate your feedback.  :)


  22. This rocks, Christy! Nice work!