BiggerPockets

BiggerPockets Launches Website Knowledgebase / Help

Friday, April 17

Always looking to improve the user experience on BiggerPockets, we just launched a knowledgebase application to help answer your questions about using the site.

BiggerPockets Help consists of categories, questions, answers, and a search function to help you with any of your general questions about using the site.

How to Get to the Help Page:
There is a help link found above the search box towards the top right of most pages and another link can be found in the footer of all pages on the site.

You can also search the help database by looking at the dropdown next to the search bar at the top of the site's pages and navigating to help. Then, just enter a few keywords that you'd like to find out about and you should find your answers.

What if my Question isn't Answered Yet?
On the right side of the knowledgebase there is a section labeled Can't Find the Answer? Simply post your question in the box below and we'll get to it right away and respond either privately, or if the question is deemed helpful to others, we'll add it to the knowledgebase.

NOTE: The directory isn't completely filled in yet, but we're diligently working to make it as complete as possible as we speak. 

Comments

1. 

   Greg Boots Reply
   almost 3 years ago

   Josh,

   This is great, very helpful.

   Greg

2. 

   Joshua Dorkin Reply
   almost 3 years ago

   Thanks Greg. While not completely full yet, we hope the Knowledgebase will soon answer all of the most common questions raised by our members.

3. 

   Justin Pierce Reply
   almost 3 years ago

   Josh,

   That's good to know. Thanks and keep up the good work. I'm lovin the sight.

   Justin

4. 

   Joshua Dorkin Reply
   almost 3 years ago

   Thanks, Justin! Many of our most popular features come from the advice of the members, and the Knowledgebase is no exception. Keep loving BP and bring your friends!

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