Tracking landlord/tenant communication
What ways are you using to track communication with tenants ie. Complaints maintenance requests, late payments, reasoning for late payments etc. Im currently not tracking this the way I feel i should be most especially for use down the road to jog my memory or protect myself. definitely don't want to remember something incorrectly
I use emails and text to communicate with my tenants. This way, I can track anything said.
Email mainly and some text messages.
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I prefer emails. I can print them out and file them in order. They can come in handy in the event of an eviction or dispute.