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Posted almost 10 years ago

Talking to sellers – The very beginning

Keep in mind that your prospects are assuming that you are a professional and have more knowledge than they do about the buying and selling process of Real Estate. You’re there to buy their house, not to make a fool of yourself, so do not talk about things you have no idea of. And if they ask a question you don’t have an answer to, tell them, “Great question, I will find that out and get back with you on that.” Then find the answer to their question just in case they remember to ask you it again the next time they see you.

There are certain exact steps you must purposely take to be successful at buying houses for HUGE profits. One very important thought to remember is that people who want to sell their house have to convince you to buy their house so you have the upper hand. Remember they are making you the offer. With that perspective, do the following…

1.Park on the street across from the subject house. Not in their driveway, on the lawn, or in front of their house. There is a subconscious ownership issue relating to the parking place in front of most homes so respect the seller by not parking in their space.

If you doubt that where you park matters than think about how you feel when you drive home and see a car in front of your home and the owner isn’t a guest of yours. You will feel intruded upon and although it seems silly it is a very real emotion. A person subconscious is at play when one is dealing with a stranger and you want them to think positively about you.

2.NEVER use the doorbell or doorknocker, always knock with your fist. If someone came to your door in a state of emergency they wouldn’t use the doorbell they would knock with their fist making a sound of confidence, authority and emergency and you should too.

3.After knocking, step back away from the door about 5-6 feet and turn and look up the street. Stepping back away from the door allows the seller to look you over and become comfortable with you before they open the door. Don’t look through the peep hole in the door, through windows, or make any action which would seem intrusive.

4.When they answer the door, step up and greet them; if it is a female wait for her to extend her hand; if it’s a male extend yours first. There is nothing more awkward then not knowing how to introduce yourself to a stranger. Practice in the mirror and make it natural.

5.Say “Hello my name is ___________ with I buy houses, thank you for inviting me out to buy your house today. Is where I’m parked okay?” We are going to ask the seller to be fair with us and IMHO it is extremely important to begin the relationship with the seller thinking you are fair as well. Asking this simple question will begin your successful and fruitful relationship.

Also within this statement/question you’re embedding a command to the seller affirming to them that you are their house buyer.

6.Ask to see the home and never look at the house by yourself or with anyone who isn’t one of the decision makers. The inspection of the home is a presentation and it is difficult if you are by yourself.

Understand that viewing a home is for the purpose confirming what you believe, determining what you don’t know, and to allow the seller to present you with their underlying motivations or negative propaganda about their home.

Remember a seller isn’t a professional home seller and they haven’t prepared themselves for your visit other than to maybe clean or straighten up the home. Because of this they will say things that will give away their equity. Most of the time if you just listen they will continually lower their price.

7.Never say “It’s a beautiful home,” or anything like that. We buy “houses” not homes. Home is perceived as having an extra, subtle value. A few other things you shouldn’t mention.

a.Never say your price is too low.

b.You wont have any trouble selling this home.

c.I can see myself living here.

I understand it is difficult to say anything negative since we are raised to always be nice and gratifying. However if you tell someone their price is too low they will probably raise it. However if you say to them that you just viewed a home larger at a lower price the opposite will happen

8.As you look around during your inspection, point out all of the negative repair items of the house and write them down on a tablet that you can refer back to later. Say these words “I will have to fix this” and “That will need to be repaired,” etc. This is your one chance to find everything that’s wrong with the house and you don’t want to be hasty with your inspection.

If it is the ugliest place you have ever seen, say so. If it’s a wreck, say so. They already know it is. Honesty will go a long way so be honest.

A lot of times physical gestures like rubbing a bad spot in a wall of trying to close a door that doesn’t close is all you will need to do for the seller to offer up their own ridicule of their home. Let them talk.

9.After your entire inspection, ask to sit at the kitchen table, if there is one, and don’t sit the sellers on either side of you. You don’t want to be shaking your head from side to side like watching a ping pong match and you definitely don’t want to exclude one of the sellers during the presentation. You never know who your allies will be so don’t exclude anyone even a young person. If they want to be part of the presentation and aren’t a distraction let them become a part of it.

If two tables, one round and one square, pick the round… A round table is more inclusive and less authoritarian. Everything you do will dictate success or failure so be prepared and understand how your actions, even the slightest ones, create positive or negative emotions.

10.Be prepared to sign a contract.


Comments (32)

  1. WOW!!  All these years later this is still a good and relevant post.  Thank you sir.


  2. good post but you skipped over the most important part of negotiating the deal.  You need to solve their problem.  To do that you need to identify the problem.  There is always a problem or they wouldn't be selling the house 


  3. great post Michael, thanks for sharing.

    when asking the owner to be fair with us and IMHO is extremely important.

    what is IMHO?

    do you have your contractor/inspector follow up with an inspection after you sign a contract to make sure you did not miss anything?

    thanks, Cody


  4. Great post. Thanks for sharing!


  5. This is probably the most daunting part of the entire process. Making calls is one thing, you or they can just hang up and move on. But when you are in someones house face to face it takes a lot of confidence and guts to get the job done. But like he said above just be honest and remember you are there to help them they are not there to help you.


  6. Thank you so much. 


  7. This is a great article on seller psychology....I like the advice about parking across the street! I always get annoyed when someone parks right in front of my house. You should write follow-up on talking/negotiating with sellers


  8. Great posting Michael!  Even some golden nuggets that were not on the podcasts. 

    :D
    Happy Holidays!


  9. Great Posting! 

    What advice do you give for distinguishing yourself to be different on purchasing marketing through yellowletter.com?


  10. Great post with some great tips! Thanks


  11. Great perspective, @Michael Q. - thanks! I know all about being too honest and saying too much. Lost a couple potential renters by airing out what was going on in my mind. Best to just encourage them to talk and shut your mouth...they're usually say all that needs to be said! 


  12. I have one word to say about this post.... "gold"


  13. Very nice. Thanks again.


  14. Oops. Sorry I found the answer to question one in your other blog.


  15. I always know the value the seller wants. And I always get a contract. It's what gorilla investors do.


  16. Michael this was an amazing read. Thank you so much. I have been marketing now for 4 months and I get calls every week. I know your tips will help a lot. Two quick questions. First is it bad that I ask what the seller wants for the house over the phone when they call? I do this so I don't waste my time going and seeing the house if the asking price is way to high for the area. It's a time saver. Also do you try to get a contract signed the day you go out to see the house? I usually tell them if we agree to a verbal offer we then will set up a time and meet with my attorney to get contracts signed. If I walk in with a contract and try to get something signed It seems like I am rushing them. Thanks! Oh and I vote for ..complete the seller presentation for next blog.


  17. @thomas. Thank you. Trying to figure out my next blog. 1- complete seller presentation Or 2- direct mail.


    1. as i am a complete noob in this, and i am not even a handy man, let alone a contractor.  How would you go about knowing to find problems in a home inspection?  Would problems be that obvious?  And i know this is important, because friend was able to negotiate a $30k BMW Z4, that was used down to about $23k.  He mentioned all the little problems and never said anything positive.  


  18. Michael, great tips, thanks!


  19. I remember the time a seller asked me I wanted something to drink. It was an ahh haa moment. Almost 100% of the time a seller offered me something to drink I was either getting or would be getting a contract signed. It's the little things we do that make the difference. If a seller offers me something now I just shut up and get my contract out.


  20. Thanks for passing along this knowledge Michael! It never even occurred to me to not pull into someone's driveway or the spot right out front of the house. I'll definitely be parking across the street from now on.


  21. Shaun. Picture this. My former wife and I decided to sell our personal residence one year. It's a beautiful 4 bedroom on a private lake and wasn't difficult to sell. MLS sign and flyer box. Flyer box had flyers. Full color pictures and descriptions of the amenities and price. I couldn't believe what I heard her say. "We are negotiable on the price" when a buyer asked about the price on the flyer. So as silly as it seems unless you're cognizant you're liable to blurt out anything.


    1. I see what you're saying. I think you see that more in a seller situation. In your case there it would be more like the guy said he liked the place and verbally offered $10k over asking and she said that is just to much.


  22. Great post. Ton of great tips here. I can see accidentally being to positive in talking about the house. Makes sense to highlight the issues as long as you aren't being a jerk and killing the relationship. However who the heck says "your price is to low"? If someone suggests a price less than you are prepared to offer that's like the holy Grail! Keep your cool, look at your notes, give a little sigh and say "we might be able to do that."


  23. Amazing post - Thank you michael. There are tons of great things on here, I'm definitely bookmarking this

  24. Great post Michael! How about things you want to bring with you other than a paper and pen?


  25. First if the seller liked the house they typically wouldn't be selling. Secondly it's not that harsh. MOTIVATED Sellers actually offer the negative items up. Third there's an expression someone coined. "You can't lose what you don't have" so if it's not a deal that works in your favor don't do it. In a perfect presentation the seller makes you the offer.


  26. Great post. Enjoyed the little details in this post, thanks for sharing! I do have two questions though. Can you be "too negative" in pointing out the flaws in a house . Can it push the homeowner the wrong way? If so how do you avoid this when expressing your opinion? Thanks!


  27. Thx... I leave my car where its parked.


  28. Great post! However, when you ask "is where I'm parked ok?" And your parked across the street, 90 percent of the time, one would say, well you could've parked in the driveway or closer. What then?


  29. Thanks Dave... More to come.


  30. Great post Michael!